St Martins Lane Hotel

, London, United Kingdom
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St Martins Lane Hotel

, London
4 star

Rooms: 204

45 Saint Martins Lane - London - England - WCZN 4HX - United Kingdom Hotel Website | 2073005500
668 Traveller

Reviews - St Martins Lane Hotel

7/10
Trendy and small....
Submitted by: Tim in 14/10/05
  • Age Group: 31 - 40
  • From: Australia
  • Traveller type: Young Couple
This hotel is situated smack bang in the heart of west end which was fantastic!! the staff were excellent and the hotel was immaculate. unfortunately the rooms were SO small that you could not walk past each other doing the sideways shuffle. For the price, unfortunately I would not go back.
8/10
Not a child friendly hotel
Submitted by: Emma in 14/10/05
  • Age Group: 31 - 40
  • From: Ireland
  • Traveller type: Family Traveller
Stylish, beautiful hotel although I did have a problem with the constant selling of cds etc in the room. They gave a price list of all things in the room that were not nailed down! This is an expensive hotel so they shouldn't assume their guests are the type who steal from hotels. Mini bar prices were outrageous almost funny!
9/10
Upscale & friendly
Submitted by: Fredrik in 14/10/05
  • Age Group: 31 - 40
  • From: Sweden
  • Traveller type: Young Couple
A fantastic stay, friendly staff excellent food and drinks sometimes a little bit to hip !
9/10
Modern & Sophisticated
Submitted by: Michala in 14/10/05
  • Age Group: 31 - 40
  • From: United Kingdom
  • Traveller type: Family Traveller
My partner and I only had the pleasure of staying in the St Martins Lane for one night bur it was all you'd expect from a luxury hotel. We were impressed with all the staff from those on the front desk to those serving breakfast in the restaurant. The rooms were comfortable, light, modern and fun. The location of the hotel is also excellent right in the heart of the theatre district.

Historical Traveller Reviews of St Martins Lane Hotel

It ws very Cool....

from A TripAdvisor Member
I went here for my birthday a while ago... and was in absolute awe of the place. It was a birthday surprise, and I didn't even realise I was in a hotel until we were in the corridor for our room... the reception is surreal!!
We had a suite, and if you want something different this is definatley the place to go! The bathrooms are huge, and the lighting systems are an activity in themselves, we spent ages playing to change the whole colour of the room (everything is white, except for a tube of lighting tucked above the bed which can be adjusted to go through the whole light spectrum!)
The only thing I would say is that the staff are for too quick to come into your room, even with the do not disturb sign on the door... you have been warned!

Staying there is a great experience!

Nice hotel but a bit odd!

from A TripAdvisor Member
We booked the St.Martins Lane through Last Minute dot com and got a standard queen room with english breakfast. On arrival you are greeted by doormen that look more like models, the reception is all very very modern, Salvador Dali type furniture that looks extremely uncomfortable! The reception staff were most helpful and friendly.

The lifts are odd, you feel like you are on acid, they are quite dark with small plasma screens with arty clips showing on them. This isn't a negative thing, just a bit strange! At first we thought it strange that the rooms didn't have the door numbers on but then realised they were in the carpet on the floor!

Our room was lovely, all white decor and accesories, even had a treadmill in the room leading to the bathroom. Bathroom was also nice - clean and smart, only thing was that we only had a shower and not a bath. We were situated at the back of the hotel had a pleasent view just overlooking other buildings, it was nice and light. I wouldn't say the room was 5 star and yes everything in the room does have a price list! The mood enhancing light is a nice touch though :o)

We didn't eat in Asia de Cuba but did spend the later part of the evening in The Light Bar which was pretty good for a hotel bar. Extremely expensive though and after paying £12.50 per cocktail was surprised to find that we got charged £3.50 service charge for the waitress to bring it to the table from the bar! The hotel is strict on residents only in the bar past 11pm so it emptied out a bit for a while.

Breakfast in the morning was excellent, lovely continential selection and huge english breakfast, staff were attentive and on the ball. Not so keen on the resturant itself, thought it odd looking, I suppose it's meant to be really arty!

All in all a good stay, don't think I'd stay again only because there's so many other London hotels I want to try but would recommend it.

good professional staff

from A TripAdvisor Member
We stayed here for two nights this month (March). This is not the sort of hotel we would normally choose -we usually stay at the much more traditional Claridges or The Capital, but we fancied a change and on the whole we were impressed.
We stayed in one of their larger rooms which seemed even larger because of the minimalist decor - everything was white or cream or perspex. The bed was very comfortable and my wife and I both slept very well which is quite unusual for us in hotels. Everything was very clean and the bathroom was spacious and well equiped. I agree with a previous reviewer about everything in the room seeming tobe for sale including the ,usually free, sewing kit £3 !!!!!!
The staff were uniformly cheerful, friendly and professional, possibly the best we have come across, although as we had no problems we never really put them to the test.
We dined once in the Asia de Cuba restaurant which is large and on the Tuesday night that we ate there very busy. We enjoyed our meal and again service was excellent.
By contrast the cooked english breakfast was very poor and had clearly been cooked long before I ordered it (it arrived about a minute after I placed the order.)

Over priced, stylish but no substance

from thisisrick
We stayed at the St Martins for the second time in September 2004.

Well what a difference two years make. The rooms and corridors are now tatty, the staff treat you as if you are lucky to be there, we waited 20 minutes to check in - not because of a queue but because their IT system was down, then we couldn't get into the room and had to go back to reception and guess what, there was no one available to let us into our room and would we mind waiting.

I have been involved in the hotel trade and it seems to me that this hotel has put too much emphasis on style (now rapidly fading) and not enough emphasis on what makes a hotel great - friendly, efficient, seemless service

Preferred it to The Sanderson

from A TripAdvisor Member
We preferred St Martins Lane to its sister, The Sanderson.

The bathroom was much more comfortable and spacious, the staff friendlier and more helpful, and the breakfast (and surroundings) infinitely better.

We stayed for New Years Eve, and had the unexpected bonus of a room with a view of the London Eye – so we could watch the fireworks over a bottle of champagne.

The only minor quibble was that mentioned elsewhere – the corridors are stuffy and the stained carpet not great. But as most guests probably spend 0.01% of their stay in the corridors, it's hardly worth crying about!

Good location....

from jessicaboo
Our taxi driver had a problem finding this hotel and had to ask 2 other drivers before finally finding it! Can see why when we got there as no name outside just a mainly glass building with a revolving door. Apart from that the hotel was very nice. The staff were very courteous and helpful and not at all stuck-up as in some hotels we've stayed in. Walking along the corridors to find our room was a weird experience as no natural light so it felt a bit like an indoor maze but the room was beautiful with floor to ceiling windows. Only other complaint was that it seemed as if everything was for sale in the room with price lists next to many objects but the beds were very comfortable and the mood lighting entertained my daughter for ages! Overall the location is excellent for covent garden and leicester square and whilst not my favourite hotel it was an experience that i would repeat.

Funky, functional, great location, breakfast service leaves a little to desire

from boston
A very nice place. Clean hotel. Easy check-in. Wireless internet. Great location for all of london. I've been several times and this was one of the better locations. You must love yellow and white.

It is hard to find. One way streets make it difficult to get there on your first try.

Breakfast service is a little slow. I was there for several days and most, not all, days I had to ask for things ... like coffee ... a couple of times to have it arrive.

all mouth and no trousers

from A TripAdvisor Member
Disappointed

I wandered the corridors for some time looking for my room number...ahh, they're on the (multi-stained) carpet, of course!?!

lower level rooms are subjected to considerable noise from the Light Bar 'til 3am (had to seek out a member of staff to be seated, waited 10 minutes to order a drink and left thirsty)

okay, so it's in the perfect location, it's strikingly beautiful, the staff are terribly friendly and obliging, and you really should eat at Asia de Cuba...food and service both faultless (try the prawns in pesto appetizer...Dear God!!), but I work in IT and I reckon I could knock up a design for a walk-in shower that doesn't flood the bathroom and a tap you can turn off with wet hands (and I thought clever design was about functionality?!)

...and I never did work how to get the plug into the hole in the basin?!!

it's all just a bit cryptic. The Thistle around the corner may not have a virtual aquarium, but they do have much better facilities for half the price and will see my money next time

No offence Mr Starck...you still make a smashing ashtray ;)

(I did leave the above feedback[in spite of there being no mechanism in place for collecting feedback?!] but have had no response).

loved it

from nodddy
i have to say i loved every minute of it :)
while in the uk stayed at sanderson, and decided to have a stroll to st martins to see what it was like, prepared for the worst after all the bad reviews....
and suprise suprise - it is an awesome hotel.
even did the room check. spotlessly clean rooms, good size.
so took the plunge and booked in to stay.
everything was perfect, upgraded room to a double double, friendly staff everywhere from housekeeping to reception, the light bar was packed with a dj playing and the crowd dancing.
fantastic restaurant & breakfast.
in fact the sanderson was great, everything i thought it would be - but it was st martins that suprised me.
next time in london this is where i'll be staying again, ignore the bad reviews and try it - best time i'd had in london for a long time :)

Good but the small details need work

from Coldox
While this hotel is stunning on arrival, a lot of the small things are lacking. The staff were very friendly and the breakfast excellent (though extremely expensive), and the video art in the lift is novel. But the carpet in the hall was heavily stained and room itself was very small, as was the TV in the room, which was in an old style cabinet (with an even older video) which appeared dumped in the corner of the room and not in keeping with the room as a whole. To boot, the door of the cabinet would not stay open and kept closing - which is not good if you are watching TV. As well there was only a small amount of channels . I found the aircon very noisey at night too. But the most annoying thing was samples of all the products in the room that were for sale, including hotel souvenirs like baseball hats. When being charged this amount fora room you dont expect it the room itself to be used as a shop window

Top Local Tips for London

High Tea. High Time. Seek out a good spot for a proper high tea service. Usually served after 3pm you should expect finger sandwiches, scones, pastries and of course tea. Nobody should leave London without this experience.

Take the Heathrow express to/from the airport and city it's 15 pounds (a bargain compared to taxis). also, if you do take a taxi - don't use a credit card!!! it's a 12% surcharge (i found out after the fact)

Great Indian restaurant -- Mint Leaf St. Martin’s Lane is close to a terrific and equally high concept Indian restaurant called Mint Leaf just off Trafalgar Square on Suffolk street. I know there is an abundance of great Indian cuisine in London but Mint Leaf is special and worth the trip.

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Other names for St Martins Lane Hotel

  • st martins lane london
  • hotel st martins lane
  • Address: 45 Saint Martins Lane - London - England - WCZN 4HX - United Kingdom
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