I booked this hotel almost a year in advance. i asked for a double room initially. Then two weeks before my stay i asked for the room to be upgraded to a deluxe double room. i had an iemail from booking.com to say there were no deluxe rooms available so i phoned the hotel direct. i was told by the 'trainee' that the booking could be upgraded , however as i was changing the booking there would bea £10 per night surcharge!!! when the confirmation email came through i had been booked into a deluxe twin room and not a double as requested. So i had to phone again and get it confirmed thatindeed i was booked into a deluxe double. on arrival the room described as deluxe was poor. You couldnt swing a cat in the bathroom ( i managed to touch all four walls with both hands without moving) The bed you were unable to walk around unless it was creab fashion. During the night there were building works going on around the corner and constant clanging of scaffolding poles being dropped (the......
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3 out of 3 readers found this review helpful
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what some people want for 1 or 2 nights, i don,t know. we got there at 12, 2 hours before booking in. our rooms were ready...2 rooms 2 couples. the bed was comfy, the room had all the facilities that it should have...the shower was great, everywhere was clean. we were in the room. washed and brushed up and out for a show. back to the room for a shower, then out the room for a drink or 8...back to the room for some kip then up...out for breakfast...which was great...then away...service was great, everyone friendly....do some people stay in their rooms all day and go around the room looking for faults.....
6 out of 6 readers found this review helpful
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We also stayed i the St Giles Hotel and went to see Wicked. It is extremly near the underground, which is great :) The hotel was up to stracth for what you were paying for, a clean bathroom and shower abd clean bedroom with a television and wardrboe with mirrors :) The hotel has an internet service, lifts and a resonable pirced cafe :) Yes, the breakfast was a canteen but this meant you coild have exactly what you wanted they had tea coffee and juice, fresh fruit, rolls, yougart and a fried breakfast I was very pleased the hotel and i dont see what everyones problem was with it ?
7 out of 7 readers found this review helpful
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I was very dissapointed when me and my partner arrived to our room. It was awful tiny and didn't do it for me. The bed was meant to be a double bed and it might as well have been a single bed. The staff were very unfriendly and unwelcoming. There were trollies left in the hallway. I wouldn't recommend it.
6 out of 6 readers found this review helpful
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Have just stayed with my husband & son at the St. Giles for a night to watch a musical next door. I have stayed in many hotels over the years for business & holidays and apart from one night at a french hotel years ago, this stay at the St. Giles was the worst. Yes we didn't expect too much as it is a reasonably priced hotel in he heart of London, but £130 is still £130.- -charged for a filthy, tiny room with cracks everywhere on the walls, mold, and I could go on and on. DISGUSTING is the only way to describe the room we were put in. Don't be fooled by the pictures on the website or the ok looking reception area.
6 out of 6 readers found this review helpful
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