Sofitel St James London Hotel

, London, United Kingdom
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Sofitel St James London Hotel

5 star

Rooms: 186

6 Waterloo Place - London - England - SW1Y 4AN - United Kingdom Hotel Website | | 0207 7472 200
1352 Traveller

Reviews - Sofitel St James London Hotel

Historical Traveller Reviews of Sofitel St James London Hotel

very comfortable

from A TripAdvisor Member
I'd spent a long time trawling this site and others trying to decide on a hotel for a one night theatre trip to The Mousetrap* in December. After a very dissapointing hotel in Venice booked through Expedia, I didn't want to be let down again. Couldn't fault the location, although parking cost £40.00 for about 20 hours! To be fair to St.James, nothing to do with them and they still offer a Valet service.
The Room was a Deluxe, £200 a night including their excellent but wildly overpriced breakfast - £22.00 a head. Needless to say, we ticked just about everybox available. 'More Black Pudding Darling?'
Super comfortable bed, small-ish but clean and stylish bathroom with a nice deep tub and seperate shower with a large head. Roger and Gallet products were a nice touch, as were slippers.
We had dinner in the Roux Braserrie, which was surprisingly good value. OK, it was the 'pre-Theatre menu' with a limited choice but at £20.00 (+ service charge) for three courses, half a bottle of wine and coffee, I was surprised. The bar, as always was expensive - £22.00 for two average drinks. And the Rose room with the Harp tinkling in the corner was all a bit pink and more pink. Fine maybe in a Jane Austin novel but somehow it looked a bit out of place.
One tiny moment - on checkout they tried to charge me twice for breakfast which when seen on the bill was a bit of a shocker - £88.00 for two! But sorted promptly and without a fuss.
All in all though, an excellent stay. Not the cheapest in town but a superbly quite room, attentive staff and a location that can't be faulted.

PS. The Milkman did it!
PPS. There isn't a Milkman in it.

Fantastic, but not cheap!

from PaulPap
Well, yet another great Sofitel hotel. Gorgeous room, although a bit small, and a very comfy bed.

Great bar, serving up wonderful cocktails. Being a Sofitel Privilege card holder, we got treated to a freebie champagne in the bar. Very nice.

I'd live here, if I could afford it!!

s nice, however not a 5 star hotel yet

from kgs
We just returned from 4 nights at the St. James Sofitel and while the hotel is very pretty, it's needs some work. Here's our experience:
--The rooms are very small. If 2 people want unpack and not live out of suitcases, advise getting the largest room you can afford. At the superior level, you need to ask for the larger superior rooms. Showers in bathrooms were a bit too small.
--The hotel managment is generally good and wants to solve problems. We were moved into a junior suite (which is a larger room with 2 chairs/ottoman and closets in the entryway) because the phone system didn't work properly in our room.
--In the junior suite, we had to call maintenance a couple of times because of burned out lights and blown fuses. The lights should be checked by housekeeping more regularly.
--Staff: Ask for Angel at the concierge desk and Sally Ann at the front desk. They were great and helpful. The rest of the staff we encountered were only ok.
--Needs a cab stand, particularly at busy hours.
I don't think we'll return or recommend to friends.

We loved the Sofitel St. James

from SeattleWA
My twelve-year-old son and I stayed at the Sofitel for eight days and had a wonderful time. The beds are SO comfortable, the rooms are immaculate, the breakfast (especially the home-made pasteries) was the best I've ever eaten in a hotel.

The staff was amazing and the little extras were wonderful. There is a big container with umbrellas by the front door and the staff will chase you down the block if they think it might rain and they feel you should take one for the day. The concierge called me at home in the states, twice, to update me on restaurant reservations.

The afternoon tea was amazing. The only funny thing about it is that every bit of food in the hotel is made on sight and their French version of scones and crumpets was funny - although delicious.

I could go on and on, but the best thing I can say is that after twenty years of visiting London I've found MY hotel and I'm never staying anywhere else. Worth the money

Great Central London Hotel

from A TripAdvisor Member
Fantastic. Lovely London hotel - great service, great location, great room and good price (for a 5* London hotel anyway!)

excellent hotel and location

from A TripAdvisor Member
My husband and I spent 8 nights here in early October and had a wonderful stay. As mentioned by others, the bed and bedding were fabulous! we usually take a night or two in a hotel to adjust to the bed, pillows, street or surrounding rooms noise but we slept like babies. The location couldn't be better--close to Piccadilly and Trafalgar--museums, theatres, shopping, the tube, pubs. But the hotel is so quiet. Housekeeping staff is nearly invisible and does a superb job--the button by the door inside the room to display "do not disturb" or "make-up room" on a light in the hall for the staff is a nice touch. Very nice bathroom and toiletries. The only thing we would change is a more comfortable chair to sit and read the paper. Expensive but worth it!

t wait to go back.

from A TripAdvisor Member
My husband and I stayed at the Sofitel in September and loved it! The room was big and the bed is the best i have ever slept in! The bathroom was stylish and roomy. Between the comfortable bed, the quiet room, and the blackout drapes, we slept in late every day. Great location, close to good food, pubs, shopping, and a tube station. The concierges were very helpful. The only odd thing would be charging for internet use in the business center. We will definitely be back. An excellent experience.

s sleep in London

from Lizveall
We stayed here for a treat and absolutely loved this hotel. The rooms were modern and stylish and had THE MOST COMFORTABLE BEDS we have ever slept in. In fact we took notes of the makes so we could try to buy the same pillows. The location is excellent, close enough to everything but quiet enough to sleep in. Breakfast in bed was a little pricey, but beautifully served and hot. Will be using this chain again for a weekend break in Brussels and so looking forward to it.

Location and character

from A TripAdvisor Member
Classy, comfortable hotel. Very good location near the National Gallery and Jermyn Street. OUr room was spacious, calm and quiet. Unlike another reviewer we had no problem with the draining of our water! Lovely bathroom in fact. Staff were very helpful and pleasant. Nice touches like the harpist entertaining in the Rose Room for afternoon tea and the pianist at cocktail hour.

Good choice, really high class.

from Joe2316
Great location. Efficient check-in. Discreet but helpful staff. Room was a bit smaller that I expected, but very well furnished. The bed was HUGE and very comfortable. They are really quiet rooms. Surprisingly so given the busy location.
The bathroom was de-luxe! The shower is the best I have used - and I have stayed at quite a few 5* places.
The TV didn't work properly but that wasn't why we chose to go to London.
Generally attention to detail was very good, housekeeping staff were prompt.
The gym is small, but was empty so we used it exclusively. Breakfast was of a good quality but seriously overpriced. You are better off going to a nice cafe by the Thames instead.
Overall, you will feel pampered and won't regret your choice. Five stars!

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Other names for Sofitel St James London Hotel

  • sofitel st james
  • sofitel london
  • london sofitel st james
  • london sofitel
  • accor st james london
  • Address: 6 Waterloo Place - London - England - SW1Y 4AN - United Kingdom
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