Sheraton Heathrow Hotel, London
Reviews - Sheraton Heathrow Hotel
Read 816 additional reviews of Sheraton Heathrow Hotel at TripAdvisor.
Want to see more hotels? View all hotels in London
Historical Traveller Reviews of Sheraton Heathrow Hotel
t carefulfrom imaCanUK
The room was clean and spacious. The linens were clean and the bathroom was spotless. The shower had endless hot water and the toiletries were plentiful.
A pool would have been nice but since I was traveling solo and using the hotel for sleep, I didn't miss it.
Free internet (wired or wireless) would also have been nice.
But all is not rosy:
3 problems: Parking. Gift shop. Food/drink. All three are cost related.
Parking is a premium. Thankfully, the first hour is free if you have visitors or are being dropped off by family. I recall seeing a "park and fly" rate online for those who should require extened parking.
Another problem is the hotel's gift shop. A unionjack tube top (for the gf) retailed for 15 GBP at the hotel while the SAME shirt was 4 GBP at a gift shop near Windor Castle; thankfully I planned on leaving the hotel shop for very last minute (and as it happens, NO) purchases.
Food: bring your own or partake in McD's (or elsewhere) offerings. A can of Red Bull from the mini-bar was roughly 3.75 GBP which is around $8.50 CDN -- I can buy Red Bull for $2.74 at WalMart in Canada! Other items in the mini-bar were equally over-priced. The breakfast offerings were equally exorbitant: 14 GBP per person for the cheapest breakfast (it sounded somewhat substantial but definately not on par with the price); thankfully, I was able to enjoy a free breakfast in the Air France Espace lounge at Heathrow the following morning. As for the rest of the food at the hotel, I cannot comment since I had dinner near Windsor Castle.
Watch out for the parking!from MemElaina
Dated pre-fabfrom MATTH
I had an executive room which was so-so but very small with a view of a wall so not much light. I saw the standard room which was very dated - again quite 60's - the beds looked seedy -
The service is mostly terriable and very impersonal - dont expect a sheraton - expect an Forte Posthouse type hotel and thats what you will get but make sure it is at a good price -
Bathrooms are ok - But try to avoid - I certainly will not return due to the poor service.
Good valuefrom Hetties-mum
Decent airport hotelfrom TC1
Good for one-nighters...from starryskygazer
Do it only if the price is rightfrom GlobalGirl06
Not bad for a layoverfrom A TripAdvisor Member
Run awayfrom A TripAdvisor Member
The total time from hotel to terminal (the farthest terminal) in the morning was 50+ minutes because the Heathrow Hotel Hoppa Shuttle makes multiple stops and each stop had lots of people getting on and off, so there was no real airport-side convenience, just a high price for a smelly room.
The dealbreaker for me was the rude/incompetent staff. The night receptionist was brisk but effective but the rest of the staff was a disaster. We were 2 people traveling with 4 suitcases and a box. When we arrived there was no visible means of getting help with the luggage. We each made several trips (shuttle bus to sidewalk, sidewalk to door, door to lobby) to get all the things inside. The 1 night receptionist was checking in a line of people and clearly couldn't leave to help out. We asked a uniformed hotel guy (bellhop, porter, waiter, secuirty guard,we don't know, he was just standing around on the customer side of the desk) if someone could help get things to our room and were met with a blank stare. We asked if there was luggage trolley we could use to carry our things to our room and again blank stare. (No "yes," no "no," no "what's a luggage trolley," no nothing). And this hotel is huge, 400+ rooms and a conference center so it's unlikely the don't have at least one luggage trolley. Finally we asked if we could leave all but one of the suitcases in the left luggage office and they let us do that. In this case the night receptionist (who was polite but harried) left the people in line and came to our side of the desk with claim forms for us to fill out.
In the morning when we checked out they again could not locate a trolley/cart to move the things from behind the reception desk to the sidewalk. An earnest though clueless young man appeared around the corner dragging the box on the floor by clutching the string as it bounced along behind him. As we watched this unfold an official-looking management-type hotel employee in a suit+tie+name badge stood looking amused as the luggage guy struggled with the box. As we waited for our bags in front of smirking suit-and-tie man, a young woman with a 2 wheeled carry-aboard bags and a plastic duty free bad struggled to make it in through the revolving door without help. Because she had a bag in each hand and couldn't push the door to make it go she stumbled when she came through the door into the lobby. She fell to the ground with her duty fee bag accompanied by the sound of glass breaking. She looked mortified and helpless. Suit-and-nametag employee man actually tsk-tsked her, spun on his heels, and left her without comment. She stayed there on her hands and knees gingerly picking up dripping broken glass in a high traffic area while other guests coming in off the airport shuttle behind her dodged her by wheeling their own bags out of the way. I was appalled.
When we saw the shuttle pull up we let the luggage guy know the shuttle was here and we'd like to get on it, when we got no indication that he'd heard us we asked if we could go to the storage room with him to help get the rest of our things. He again gave no indication that he'd heard our request and continued bringing our 4 bags out 1 at a time while the shuttle left somewhere between the box and bag 1.
When we finally got on the next shuttle 20 minutes later there still a pool of liquor and perfume from the broken bag in front of the door.
Nice Airport Hotelfrom A TripAdvisor Member
Top Local Tips for London
Local Bus From the Sheraton Heathrow, walk 100m to the nearest bus stop and take the U3 or any other of the 5 buses that pass through (with a exception of one that i can´t remember the number) to Heathrow central bus station. From there you can walk to the subway and go to central London.
Hoppa! The Hoppa Bus at four pounds is cheaper and faster than a ten pound cab. It proved quite reliable for me.
Great curry house - simply perfect Sipson Tandoori Telephone: 01895 435515 5-7 Harmondsworth Road, West Drayton, Middlesex, UB7 9JJ
Other names for Sheraton Heathrow Hotel
- west drayton sheraton
- sheraton west drayton
- sheraton heathrow
- Address: Colnbrook Bypass West Drayton - London - England - UB7 0HJ - United Kingdom
- Loading Image...
- Loading Image...
- Loading Image...
- Loading Image...
Hotels Near Sheraton Heathrow Hotel
- Crowne Plaza London Heathrow Hotel West Drayton, England Distance: 2.6 km / 1.6 mi
- Novotel London Heathrow Hotel West Drayton, England Distance: 2.4 km / 1.5 mi
- Premier Lodge Heathrow Hotel Hayes, England Distance: 2.8 km / 1.7 mi
- Holiday Inn London Heathrow M4 Hotel West Drayton, England Distance: 2 km / 1.2 mi
- Sheraton Skyline Hotel at London Heathrow London, England Distance: 3 km / 1.9 mi
- London Heathrow Marriott Hotel Hayes, England Distance: 3 km / 1.9 mi
- Ramada Jarvis Heathrow Hotel Hounslow, England Distance: 4.8 km / 3 mi
- Hilton London Heathrow Airport Hotel Hounslow, England Distance: 3.4 km / 2.1 mi
- Slough Windsor Marriott Hotel Slough, England Distance: 4.8 km / 3 mi
- Slough Premier Lodge Hotel Slough, England Distance: 7.4 km / 4.6 mi
- Tudor Lodge Hotel Pinner, England Distance: 12.4 km / 7.7 mi
- The Thames Lodge Hotel Staines, England Distance: 6 km / 3.7 mi
- Runnymede Hotel Egham, England Distance: 6.4 km / 4 mi
- Stoke Park Club Hotel Slough, England Distance: 10.1 km / 6.3 mi
- Ramada Ealing Hotel London, England Distance: 13.2 km / 8.2 mi