Rathbone Hotel

, London, United Kingdom
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Rathbone Hotel

, London

Rooms: 72

30 Rathbone Street - London - England - W1T 1LB - United Kingdom Hotel Website | | 44 02076362001
282 Traveller

Reviews - Rathbone Hotel

Historical Traveller Reviews of Rathbone Hotel

Welcoming traditional hotel

from A TripAdvisor Member
Stayed here for 2 nights in November 2005. Found it to be a nice old-style hotel with a warm welcome from the staff.

When we arrived at the room, we found it to be cosy but too small. When requested to move, the staff at reception were extremely helpful and had us moved to a larger room. We were pleased with the new room.

Breakfast was quite nice. The perfect start to a day of sightseeing. Compliments to the chef!

The location was great, within easy reach of everything. I would definitely return to this gem of a hotel.

Left before I stayed!

from A TripAdvisor Member
Arranged to stay one night having been assured over the telephone by the staff at the hotel that the TripAdvisor reviews were not accurate and any doubts about the standard of accommodation would disappear when I arrived and saw the place for myself.
My main reason for booking the hotel was the location, ie easy access to Covent Garden and Soho.
Immediate impressions of the Hotel when I arrived were that it was very dated, worn, and shabby considering it was a four star.
My impression did not change when I visited the tiny single room with an equally tiny en suite. The wallpaper was torn, paper stuffed into holes where radiator pipes were protuding, silicone missing from the tiles around the shower and basin and corroded sink taps. In general it was well run down. On top of that, the cold water had been off for several hours before hand and several guests had been complaining on my arrival.
To be fair to all the staff they were fantastic and did everything to assist. They offered me an upgrade to an executive double room but again, it was exactly the same but only slightly bigger.
I made alternative arrangements and was not charged.
Try the KingsWay Hall Hotel, for slightly more money the accommodation was first class.

Great Location, Tiny Tiny room

from A13J
I stayed 1 night for business and the room was very tiny! but the hotel was friendly and clean. The location was good but it lacked some of the nicer things like a pool etc.

GREAT LOCATION

from A TripAdvisor Member
After reading other reviews we were very aprehensive about our visit to the hotel,which our family had booked for a theatre break as a birthday treat. True some things may be a little tired but we were only going to be there for two nights.Everywhere was very clean,the bed was very comfortable shower may look past its sell by date but gave a super shower.The toiletries were filled up daily, clean towels daily. We found the staff to be most helpful and very polite.The breakfast was excellent and all in all we were most satisfied and would return.

Awful, Awful, Awful

from Houlie
My mother booked this hotel as a gift for my birthday and I consulted Trip advisor before staying. I was a little concerned and contacted the hotel for reassurance. But the reviews do reflect the standard of this hotel. Awful.
When we checked in we were told that our cases would be taken up to our room. We went off sightseeing and on our return (5 hrs later) our cases were still in the lobby.
Once we opened the door to the room, it all went downhill. The room was small and smelt damp. There was no cover on the duvet, just 2 sheets wrapped around. The bed base was threadbare and tiny. The bathroom was poorly finished, tatty and dirty.
We asked for a map to the theatre and the staff were less than helpful, resulting in us wandering around aimlessly in search for the theatre.
We came back to the hotel for drinks and the prices are extortionate. You would think with this income they would invest a little more TLC.
Breakfast was a cattle market with you being squashed up on a table. The staff have little command of English.
In summary, more like a 2 * hotel with 4* prices

Not what I expect from a four star....

from Boudi
First impressions of the hotel were great, nice reception and pleasant enough staff.However the room was tiny, really damp and the bathroom had not been cleaned. The location is great though! Breakfast was a joke, none of the staff spoke English well, and I waited 35 mins for a cooked breakfast which never arrived. In the end I had to take my 9 year old daughter out for breakfast,even though we had paid for b & b, as we were due to catch the train home that day. Despite complaining to the head waiter, they didnt even refund the cost on my bill. Wont be going back!

Unhelpful Staff.

from Tamworthy
My daughter left her expensive mobile 'phone in bed covers. When we returned to room...no where in sight. The hotel was not very interested. Depite frequent calls after I left hotel, I did not receive a call back from the hotel.
I found very few members of staff ( if any) to have a good command of English.

Very good value

from dannyt
In January we stayed for three nights at this hotel and it was very clean and comfortable.
The staff were all friendly and helpful.
When booking we were offered a very good price and I feel it is fair to say what good value our stay was.

The hotel is ideal for shopping and theatres in the West End.

Good service

from rickjt62
Returned from a three night weekend stay at The Rathbone Hotel in a very comfortable suite.
The bed is quite possibly the most comfortable hotel bed I have slept in and the bed linen was of high quality and very clean.
The suite was a good size with a large TV and small but useable table with two chairs. The bathroom could do with some updating (the shower) but overall was very functional and, most importantly was clean with hot water that was hot and cold water that was cold - quite rare in some establishments.
Breakfast (Full English - £5.25 extra) was very good with ample amounts of coffee and toast.
The concierge and all staff were very polite, helpful and courteous without being overbearing.
I would recommend this hotel and would consider it again for a London break.

Overrated

from A TripAdvisor Member
Just returned from a 5 night stay at the Rathbone. The location is great; you can walk many places. But unfortunately, this hotel looks much better on its website than in person. The worst problem was the ventilation, or lack thereof. We had a non-smoking room but smelled smoke most of the time. The AC unit blew musty, smoky air into the room through a filthy filter, and the window only opened a crack. The service here was good but not particularly friendly. I'll look elsewhere on my next visit.

Top Local Tips for London

Day pass Buy a day pass, never a single ticket, bus £3.50 or tube/bus combined £5.10 and do as many journeys as you want. Use this to see London, don't take a tour bus just get on a red one, I ofton end up somehwere peculiar where I didn't intend to be but there are so many buses it's easy to hop on and off, you can't really get lost

Avoid Angus Steakhouses Don't be tempted by a meal at the Angus Steakhouse. Expensive and plain!

Oyster card If you travel to London and plan on using the Underground trains, get the Oyster card which saves you a lot of money if you plan to use the trains to get around. They can be very expensive if you pay for each trip indivudually. Taxi drivers in London are the best I've seen anywhere. They are well trained, honest and get you where you want to go quickly.

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Other names for Rathbone Hotel

  • rathbone hotel london
  • rathbone hotel
  • Address: 30 Rathbone Street - London - England - W1T 1LB - United Kingdom
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