Ramada Hotel and Suites London Docklands
Reviews - Ramada Hotel and Suites London Docklands
Want to see more hotels? View all hotels in London
Historical Traveller Reviews of Ramada Hotel and Suites London Docklands
This is not a 4 star!from AGillespie
Great stay, great service, great food and trust me I am pickyfrom A TripAdvisor Member
Great, for London!from k4ssie
Comfortable bed; very quiet - triple glazed against the planes taking off from City airport next door, i didn't hear a think and i'm neurotic about noise. Also none of the usual furniture dragging / door banging noise you can usually hear in hotels; nice decor; clean, new bathroom; freebie mags in the room (including a couple you'd actually want to read; FREE parking (yes, you did read that correctly - i thought they were having me on) for the first 30 or so spaces outside the hotel, and about £12 between 9 and 5 for masses more; very easily accessible by road; impressive breakfast - fresh fruit, reasonable baked goods and cereals, edible cooked stuff and even waffles and french toast.
Slightly less good stuff:
Can't turn the aircon fan off over night. Didn't bother me that much, but a bit annoying; and no bath, only a big walk in shower. I'm really being picky here, there was nothing really to complain about. Staff were pleasant and helpful. Overall, if you want a good night's sleep at a reasonable price, this one ticks all the boxes.
Good for a short breakfrom GEF1986
The two main problems I had were:-
Booking the room- The member of staff I spoke to on the phone couldn't understand English and when I checked in I also found that it was very hard to find an english speaking member of staff.
Air Conditioning in the room- The room's window did not open so you had to rely on air conditioning. It was so noisy at night that when it came on automatically it woke me up!
Otherwise the hotel would be a nice place to stay but rather remote.
Decent rooms, few amenities, poor servicefrom Sam_Callahan
Rooms are decent-sized (downright large for Europe) and were clean. Bar and restaurant are fine. No exercise facility. Rooms inexplicably offer no washcloths and no bar soap for the shower - that liquid substance in the shower ain't soap, folks, it's for the hair and will still leave you ripe.
The real problem with the Ramada was the service. We found the front desk to be ill- or uninformed on several matters (there was indeed a cart to and from the Excel in the am and pm [this was answered incorrectly twice]; yes, you do need dinner reservations at the restaurant) and downright rude to a guest of ours on one occasion (honest, they told her to "look around the bar and restaurant" for me rather than simply ringing my room).
Poor service and lack of a few mundane items hamstring what should be an unmemorable but certainly not negative experience of this hotel.
good hotel, very bad restaurantfrom A TripAdvisor Member
the rooms are spacious and clean...a little bit noisy but generally ok....
the disaster was the food and the service in the Brasserie-Restaurant....for 2 days we couldn’t have a decent meal...asked to speak to the manager and for our surprise we have been told by a young lady that he was having dinner in the room!!!!
even if at the end we didn’t pay, and the maitre tried to be as friendly as possible, that didn’t help as the damage was done and instead of dinning experience we had a dining catastrophe
ugly surprise....from A TripAdvisor Member
thats why we decided to return there this year....and as it appeared it wasent a great choice...
the hotel is still new, the rooms great....but what happened to the food and service? i do not know....
the 1st day we couldnt order from the a la cart menu as the only choice we had is a buffet dinner, the second day also (the same buffet) so we had to have the same food again...
on the 3rd day the restaurant supervisor (Atik) received us with a smile saying that today the a la carte menu is available so we ordered the food, and waited and waited and waited more the 40 minutes for the starters, and we were not alone everybody was waiting while the waiters and the supervisor dint have an answer why all the delay...
50 minutes and the starter arrives....i asked for the second course directly but i had to leave the table after again 40 minutes as my sirloin steack and lamb arrived overcooked....
we thought it is a hells kitchen episode...
even if the waiters tried their best, and our poor supervisor didnt know what to do, when i asked for the restaurant manager no body came, and no body found him or found the duty manager...
i didnt know what the problem was as no body could explained it to me except the supervisor saying that there is a problem in the kitchen....but this is not enough especially that last year was better and normally in hotel things should improve.....
now i am not sure if i will be back next year....
Nice View over Royal Victoria Dockfrom PekingDuck
Good hotel but isolatedfrom Doverview
Double rooms are big enough for 2 and comfortable. However, the rooms I have stayed in did not have baths (tubs) just large showers.
enjoyed my stayfrom A TripAdvisor Member
while the 1st night in the bar was not great because the bar was overcrowded and the food was late and i think some time even if it is a smoking area it should not be like an electricity plant, i saw how everybody arrived and tried to order first and even my sandwich when it arrived was snatched by another guest from the tray leaving the poor waiter looking shoked and the manager that night had to talk to the gentelman that snatched the food and apologize to me. But believe me i would not wanted to be in the place of the waiters or the managers that worked that night.
for the following night the restaurant was open (which was a good idea), a buffet was offered and the service was excellent, after that we went to the bar and everything was just great the only thing is that too many strange people were in the bar that night singing alone and meditating and looked a litlle bit scary.
the rooms are great and the bed very comfortable.
it is a hotel where i will stay again
Top Local Tips for London
London & Sightseeing Consider purchasing a London Pass with Travel, you can get into a lot of the main attractions, it provides discounts and with the travel pass included you can also enjoy a trip out to Windsor for the day. www.londonpass.com
Getting around..cheaper WHEN (not if!) I go for another holiday to London, I would get an Oyster card..and would recommend others do the same. Its basically a top up card for travelling, and is the cheapest way to get around London. To top it up, you can put it in certain ticket machines at stations, or phone and use your debit or credit card. You just swipe it on the stand on your way and out from your journey, and can be as cheap as £1.50 whereas it may cost £4.00 at a ticket machine....Great! And when you come home, why not give it to someone else going to London? Just get them to pay you the money that you have left on it and there you go!
Good for car rental Great spot for car rental as the London City Airport is opposite the hotel and has every service provider you can imagine.
Other names for Ramada Hotel and Suites London Docklands
- ramada london
- ramada hotel london docklands
- london ramada
- Address: 2 Festoon Way - London - England - E16 1RH - United Kingdom
- Loading Image...
- Loading Image...
- Loading Image...
- Loading Image...
Hotels Near Ramada Hotel and Suites London Docklands
- Hotel Ibis London Earls Court London, England Distance: 16.6 km / 10.3 mi
- Novotel London West Hotel London, England Distance: 17.9 km / 11.1 mi
- Millennium & Copthorne Hotels at Chelsea Football Club London, England Distance: 16.1 km / 10 mi
- Jurys Inn Chelsea Hotel London, England Distance: 15.9 km / 9.9 mi
- Wyndham Grand Chelsea Harbor London Hotel London, England Distance: 15.7 km / 9.7 mi
- Premier Inn London Hotel London, England Distance: 19.2 km / 12 mi
- Kensington West Hotel London, England Distance: 17 km / 10.5 mi
- Cannizaro House Hotel London, England Distance: 19.7 km / 12.2 mi
- Twenty Nevern Square Hotel London, England Distance: 16.3 km / 10.2 mi
- Radisson Edwardian Vanderbilt Hotel London, England Distance: 15.3 km / 9.5 mi
- London Town Hotel London, England Distance: 16.2 km / 10 mi
- K + K Hotel George London, England Distance: 16.2 km / 10.1 mi
- Garden View Hotel London, England Distance: 16.7 km / 10.4 mi
- Barkston Gardens Hotel Kensington London, England Distance: 16 km / 9.9 mi
- Best Western Burns Hotel London, England Distance: 16 km / 9.9 mi