Radisson Edwardian Mountbatten Hotel

, London, United Kingdom
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Radisson Edwardian Mountbatten Hotel

, London
4 star

Rooms: 151

20 Monmouth Street - London - England - WC2H 9HD - United Kingdom Hotel Website | | 44 02078364300
224 Traveller

Reviews - Radisson Edwardian Mountbatten Hotel

Historical Traveller Reviews of Radisson Edwardian Mountbatten Hotel

Loved this hotel!!

from London.dreaming
Just a quick review. We loved this hotel. It is in a perfect location - in the center of Covent Garden, Seven Dials.
Our room was updated to a suite when we arrived (nice surprise) - bed was excellent. All you need - lots of hot water with good shower pressure...clean...pretty...comfortable.
Breakfast was included in our stay - delicious! Be sure to check out the different packages and prices.
Would stay here again. Lovely.

Great location and not much else

from islington3164
The one good thing about this hotel is the location; lots of what you'll want to be near as a tourist in Central London is within a 10-15 minute walk. Other than that, the hotel left lots to be desired, especially if you're on business.

I was assigned a tiny, tiny room; enough space for a bed, and a wall table and chair. I had gone to London for a business meeting, but given that it was a long weekend in the U.S., I stayed an extra day to enjoy my favorite city in the world. Unfortunately, I caught a foot infection on the next to last day and was confined to my room for most of the afternoon and all night. The tv offerings were slim--5 or 6 British channels, 5 or 6 foreign channels and not much else. The "business center" consists of a computer in the lobby which anyone can access. (In other words, wait for 20 minutes while the 15 year old on vacation w/mum plays with this e-mail.) The bed, though, was very comfortable.

The Mountbatten is acceptable; it won't kill you to stay there, but there are better London hotels at this level and price range.

A good hotel, but...

from A TripAdvisor Member
We stayed at this hotel at the beginning of August, in a superior upgrade room, and on the whole, it was good value. The hotel is very close to Covent Garden and its many shops, so there were lots of places to eat out and shop, though at night, young people seemed to congregate around Seven Dials roundabout in large groups.
The rooms were very clean and the decor was pleasant - though the fake fur beadspreads were a little strange. No bath mat was available though, for my disabled mother, who found the bath area a little too slippy.
We found service in the restaurant to be prompt and the breakfast was generally tasty, although a small niggle was the preference of the chef for serving cold hard boiled eggs.
The major problem with the hotel was the fact that the whole of the street outside the hotel, Monmouth Street, was dug up for the laying of a new water main, so taxis found access difficult. We ended up carrying our luggage to the next street, and due to the one way system, taxi fares were higher since they could not go down Monmouth Street from Shaftesbury Avenue.
A good hotel, but.....

Excellent Value for London

from JDERV
While admittedly not a fan of the Radisson chain of hotels - all my previous Radisson experiences have been disappointing - I have to say that my recent experience at the Mountbatten was a pleasant surprise.

My business trip to London was only a few days and I needed to be within walking distance of an office in the Covent Garden area. The Mountbatten is very centrally located at Seven Dials which is within walking distance of all the major sites; Soho, Picadilly Circus, Leicester Square, Regent Street.
Also there are numerous pubs and nice restaurants near the hotel.

After reading the reviews on Trip Advisor, I booked a "business" room at the Mountbatten. The business room was slightly larger and included a King Size bed, sofa, coffee table, and desk. The tv was smallish for the size of the room. I paid a rate of 145 pounds per night including breakfast. The room size was bigger than average for London. The bathroom was quite nice although a rather strange shower set up in the tub - no curtain - just a glass half-screen which meant a rather messy experience when showering with water spraying everywhere.

The hotel breakfast served a buffet English breakfast. The food was good and the service for coffee and toast was very efficient and nice.

My only complaints about this hotel are regarding the fitness center and the lifts. The fitness center consists of 2 rather aging treadmills, a set of ancient free weights and 1 other cardio machine. The center is tucked away in the basement and is secured through a passcode - remember to ask for the code before venturing to the basement. Also the treadmills would stop after 15 minutes of running. There are 2 lifts in the hotel. During my stay 1 lift or the other was out of service the entire time. In the morning it was better to walk down the stairs.

Overall, I'd recommend the Mountbatten as an excellent value, clean room, good food and very central location.

Great location, shame about the room!

from ralitsa
Just back from two nights at the Mountbatten, booked as a Mystery Hotel on lastminute.com. Was disappointed when my booking confirmation told me it was a Radisson hotel as Id read such mediocre reviews. On arrival my disappointment was affirmed as we were given a box of a room with a view across a narrow street to an office block. Furthermore we then had to ask for the bed sheets to be changed as they were ripped and also had enormous difficulty opening and closing the plug in the sink as it was constantly jammed. A very helpful chambermaid supplied us with a pencil which was the perfect tool for the task! Just little niggly complaints but enough to taint our stay. Otherwise the hotel was satisfactory at around £100 per night. Didnt pay extra for the breakfast as ate a great fry up in nearby cafe for £3.50. Im sure the inhouse breakfast was considerably more expensive. All in all nothing special, but a great location close to Covent Garden made it acceptable.

If it is not OK, you still have to pay

from A TripAdvisor Member
I have stayed at the Radisson Mountbatten for a couple of times in recent years, and at different room levels and seasons with a mixed bag of experiences:
Rooms: Standard rooms are generally too small for comfort. Couples should go for a business class room or a suite to get more space. Some suites are located in the corner of the building and offer a nice view of Seven Dials. A bigger room may be complimentary or obtained against an upgrade fee.
Breakfast: After four years, the hotel is still struggling to implement a proper procedure to record the hotel guest’s room number at breakfast. This means you may be asked the same tedious question about what room you are in several times during breakfast. Similarly, different members of staff may ask you the same question about whether you want English breakfast. At first, this appears polite and friendly, but on inspection it becomes tedious and unprofessional.
Concierge: Always very helpful and friendly.
Room service: Generally delivers quality food within reasonable time. However, a room service order that went completely astray during a recent visit and the hotel’s unwillingness to offer a full refund (although Radisson claims if it is not OK, you should not pay) convinced me to stay somewhere else at my next visit to London.

A Class Act

from Eddie77
We spent two stays of two days apiece on two consecutive weeks in the Radisson Seven Dials in July 2005, and found it to be as nailed-on a good hotel experience as you'll get in London.

Both times we booked a Deluxe room. The first stay we had a room on the second floor, which was well-appointed and equipped, and certainly comparable to our expectations of a 4* hotel in size and facilities. Nice touches included very comfortable robes, mood lighting and a speaker in the modern, marble-clad bathroom.

The second stay we were upgraded to a junior suite on the sixth floor, which, aside from the extra space (a lounge area with sofa and table) was comparable in 'luxury'. Both rooms were quiet and free of traffic noise, although neither had a 'tourist' view - it was street and buildings all the way.

One key and welcome aspect was wireless internet in all rooms, which worked 100% of the time, at great speeds, and totally free. This meant we could plan our travel around the capital at our leisure without mountains of books and guides.

Breakfast in the Dial restaurant was excellent by usual standards - with choice for all major Western visitors - be it English breakfast, meats and cheeses, fruits, pastries or even pancakes and maple syrup! The staff were attentive and polite throughout, and the lengths gone by the concierge to hail taxis and arrange transport even south of the river was welcome.

The location of the hotel really cannot be bettered. Seven Dials is a wonderful spot, with Soho literally two minutes walk away, Covent Garden the same, and the shopping paradise of Neal Street and Longacre surrounding the hotel. The Covent Garden tube is likewise right next to the hotel, but even walking, Oxford Circus shopping is only twenty minutes away.

I can highly recommend the Radisson Mountbatten. Considering you pay a premium price for accommodation there, it delivers on all accounts and in no way do i feel that we paid for anything more than we got. Value for money is not often associated with the upper end of London hotels, but we felt that we got great value from the Radisson.

Stellar Experience at the Mountbatten

from Serena
Just returned from a five night stay at the Mountbatten. I cannot say enough good things about the experience at this hotel. The reviews I have read here were rather mixed, but our experience was spot on stellar.

The staff was young, but highly professional, quite personable, promptly attentive without being intrusive, and very knowledgeable. The concierge and Albert, the head of housekeeping, personally went above and beyond to assist me on several occasions.

The facilities were spotless and elegant. There was free internet access at a desk at one end of the lobby, quite convenient for quick email checks and looking up tourist info. Breakfast was included with our room. The hotel's Dial restaurant offered an excellent breakfast buffet with fresh fruit, cheeses and two kinds of smoked salmon (!), assorted breads and other items, and the full English, or parts of it, made to order. We didn't eat other meals there, so I can't opine on lunch or dinner. The Dial restaurant is surrounded by picture windows allowing views of busy Seven Dials. Great people watching. There is the very popular Dial bar at one end of the restaurant, quite trendy and absolutely buzzing with activity in the evenings.

The decor is quite unfussy, clean-lined, and comfortably chic. I'd call it contemporary infused with traditional elements. We had a suite (!) on the seventh floor, which I can highly recommend. Our suite had a king platform bed with an oversized leather headboard. There was a nice sitting area with love seat and two leather chairs, glass cocktail and end tables, TV and Bose Radio/CD player. In one corner was a built in desk (with power strip for converting plug in devices) which we used as a bar. There was a long walk in closet with full length mirror, safe, mini fridge, built in wood shelving, and plenty of room for hanging clothes along one whole long side of the closet. Lovely thick robes hang in the closet, and slippers are also provided there. Linens are luxury, towels quite thick and very nice. The bath was Italian marble and chrome, with a double trough sink, and a nice long deep tub with a hand held shower wand (quite nice for shampooing in the bath). There was a separate shower with steam feature, and a heated towel rack. Two windows, one in the bathroom, could be opened a couple of inches. The view was of buildings and rooftops.

I really can't comment on other room types, as I did not see them.

The Mountbatten is near Leichester Square, Trafalgar Square and Soho, as well as Covent Garden. There is more to do within a ten to fifteen minute walk in any direction than can be done on the typical vacation. In Covent Garden alone, there are theatres, museums, restaurants, Covent Garden Market area with abundant shopping and street performers, the Opera House, the Transport Museum, etc., etc. For example, on our last night in London, we went to see The Producers and dined afterwards at Maggiore's, both easily walkable from the hotel. And of course, the Covent Garden tube station makes getting anywhere in Central London a snap.

The location is unbeatable, the service superb, the facilities and decor top notch. What's not to love?

The price exceeds the quality

from FlyingFinn
In order to find a new place to stay in London (as the wonderful West Street hotel is closing down), I checked the standard douple room at this hotel. The room was plain and very, very small (but the bathroom was nice), and not in accordance with the lobby, and even less with the very high prices of this hotel. I would not put my money in this hotel.

Spectacularly Average!

from Finghin
Found this Hotel on line. Looked really really good and had some really impressive reviews. So I booked it for my weekend in London. The staff were efficient on check-in ... certainly not overtly friendly. But the room was a real disappointment ... a far cry from the pictures on the website. It was really a single room with a double bed and really very cramped. Luckily the weather was dry and we were not staying in very much over the weekend. Finally on check out, the same impersonal efficiency was in evidence with no one asking how we had found the hotel. For all the money we spent, it was spectacularly average!

Top Local Tips for London

Good restaurant Bella Italia in St. Martin's lane does a great breakfast and other meals are good too. Far cheaper than the hotel.

National Gallery Great place to pass a few rainy hours. Staff are very helful. Catering facilities on site are good. Paintings are awesome.

The Tube Once you get used to the tube, it really is wonderful.


Other names for Radisson Edwardian Mountbatten Hotel

  • radisson london
  • radisson edwardian mountbatten
  • london radisson
  • Address: 20 Monmouth Street - London - England - WC2H 9HD - United Kingdom
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