Radisson Edwardian Kenilworth Hotel, London
Reviews - Radisson Edwardian Kenilworth Hotel
- Age Group: 26 - 30
- From: United States
- Traveller type: Young & Single
- Age Group: 51 - 60
- From: United Kingdom
- Traveller type: Mature Couple
Want to see more hotels? View all hotels in London
Historical Traveller Reviews of Radisson Edwardian Kenilworth Hotel
theatre breakfrom Norfolktravellers
We had to use the room key to operate the lift - this seemed to have caused a problem with different people who were unable to make their keys work. We had to help a few groups - ours worked OK.
The room was small but clean with a sloped roof - we both banged our heads. The bathroom was very small with no shower, just a hand held shower attached to the taps, which you couldn't use as a shower as there was no shower curtain and a sloping roof.
We booked online - the price given didn't include Tax, so we had to pay this at the hotel. Not good value for what you got.
Hotel is in a good location but it's sister hotel across the road is better.
Better than I expected after reading reviewsfrom neuchcat
I stayed for one night for prior to a job interview. The rooms are not huge but were comfortable and size to be expected, given the very central location. And my room was very quiet.
The bathroom had a double shower, a bit lean on amenities.
The location is great - close to the Tube, shopping, Soho and theatre.
I had breakfast included in my room price, and it was easily arranged in-room at no additional cost, and the food quailty was good.
For the price, compared to other hotels i have stayed at in London, I found the value for money better than average.
Honey, they shrank the rooms !from A TripAdvisor Member
Everything was fine, good facilities and clean, but the room was tiny, and the bed way below my idea of a double - for two normal size adults it's way too small. The skill of the designers in getting everything to fit is remarkable and my only comparable experience has been on channel ferries!
The decor and the public areas are fine and the location is great, but to call our broom cupboard a double room is stretching it a bit.
I would use it as a single room but would not stay again as a couple.
Elegant with problemsfrom mtdmkd
Not Awful (Quite)from Reviewer1007
The bathroom, though, was actually quite nice and had a loud-speaker you could pipe the TV soundtrack into. Everything was clean as others have said. The room, however, was ABSOLUTELY freezing. This was July too. When I phoned reception to say that the heating wasn't working they told me to wait half an hour to see if it warmed up. I ate dinner (this was pretty good actually, but only three different dishes are available room service after 10pm). I phoned back again and somebody told me that the heating never usually worked (!) and they would call me back. I waited half an hour and called them again. A different person answered and offered to show me two other alternative rooms but said that they 'would probably be just as cold'. I selected the least freezing of the three rooms and settled down for the night. The bed was very short - I am only 5 foot 6 and my toes were still at the edge of the bed. Otherwise it was comfortable and I did have a fairly good nights sleep. In the morning breakfast (at 15 pounds per head) was at least cooked, which seems to be very rare in London hotels these days. The organisation, however, was hysterical - everything ran out, I was seated under a cold air-vent, I was brought a single cup of coffee which soon got cold (every other table had cafetieres - the second morning I got wise and ordered one myself). The second morning I was seated at a bench covered with bread-crumbs and the waiter watched as I brushed them off so I could sit down.
My worst experience of all at the hotel was with the chamber-maids. I left my 'do not disturb' light on while I went to the gym early one morning and came back to find the maid halfway through cleaning the room. She had just ignored the light, gone in anyway and started cleaning. Then when I asked her to go so that I could get showered and changed for breakfast, she huffily left her bucket propping the door open (I had to move it myself so I could shut my room door) and dirty cups and glasses soaking in the hand-basin which I had to remove in order to clean my teeth. Additionally the lifts hardly worked at all.
In summary, this place is not completely awful - the location is good, it is mostly clean, the food actually is quite good when you finally get to it, the staff are not horrible (with the exception of one chamber-maid!) but it's really a bit like Fawlty Towers. The right hand doesn't know what the left hand is doing and there seems to be no controlling mind. My stay was just about bearable for the reduced price I paid, but if I had paid the normal rates of around 100 pounds per night then I would have been really furious.
If you have a choice, go somewhere else. If you are already condemned to come here then be very strict with them. Complain immediately if something is wrong with the room or if you are treated badly. It really isn't a four-star hotel to my mind. I had stayed at the Holiday Inn Express at Wandsworth the previous week and (with the exception of the cooked breakfast and the location) had a much better experience for a lower price.
Great Location - incredibly small roomsfrom Claire_murray
Very small rooms, not good valuefrom YorkshireUKtraveller
Breakfast content was good, but service not - the scrambled eggs had run out and I was told in a very surly fashion it would be 20 minutes before replacement could be expected and the coffee arrived just as I needed to leave.
The access to the lift is by key and works very erratically.
The only good things I could say is that the hotel was clean and in a good location. For the cost I would normally expect much more and there are much better options in London.
Great Location! Very Small Rooms.from A TripAdvisor Member
We thought £80.00 per couple for the night was very reasonable for a 4 star hotel in a great location just down the road from the British Museum.
We arrived 2 hours early to ask if we could leave our luggage until our rooms were ready. The very polite and friendly receptionist informed us that our rooms were ready straight away, which I must say is the first time this has happened at any of the dozen or so hotels we have stayed at over the last couple of years!
Our friends went off to their room and us to ours. Our room was very tastefully decorated but a little on the small side. The bathroom was quite large and very well laid out. We were reasonably impressed with our room. The only major downside to the room was that the air conditioning was very noisy even when switched off?!?
Our friends, however, had a room at the other side of the hotel which can only be described as a former broom cupboard. It was just big enough for the queensize bed but not too much else. The bathroom was very, very small and very cramped.
To be honest we would have given the hotel just 3 points if not for the fantastic location!!
A reasonably priced hotel in a good locationfrom A TripAdvisor Member
1. V.good location for Oxford Str, Covent Garden, China Town and Soho (all within 5-15 mins walking distance).
2. Reasonable price.
3. Good breakfast (including fresh fruit and decent quality cappuccinos).
4. Good service (esp. Iwona who waited at tables at breakfast!).
5. The hotel's been renovated quite recently. The design is modern, streamlined and uncluttered (which in my opinion was the best option for such small sized rooms).
1. V.small bedrooms and bathrooms (however, it did not come as a surprise - after all it's Central London). On the other hand the bedrooms' design was rather elegant, modern and unfussy (with comfortable beds). The bedrooms and bathrooms were unusually clean compared to those at some other London hotels.
2. Totally packed (but clean and nicely designed) breakfast room which resulted in us having to wait about 10-15 minutes for a table.
All in all, the hotel offers a good price/quality ratio.
Quasi-Boutique, Well Located Good Value Four Starfrom apudme
It was booked as a "top secret" hotel, that is I received the discount as I did not know for sure the name of the hotel I would be allocated, however, by quickly comparing the photo on lastminute with the photos shown on expedia I was able to work out which hotel was being offered at this bargain rate. Usually a standard room would cost in the region of GBP120 per night, so I saved 30%.
I chose the location close the British Museum, Tottenham Court Road and the vibrant alternative nightlife of Soho, Old Compton Street, Chinatown and the West End Theatre district.
The hotel has been recently renovated with an exotic Asian theme, lending a quasi-boutique feel to the place. With air conditioning throughout (which worked well in January, not sure how good this would be in August), free net access in the lobby (PC available, though often occupied). WiFi is available, however I left my laptop at home so cannot comment on its effectiveness.
The lobby is bright and modern, and a reception desk was opened for me despite there being only one person in line in front. Check in agent was friendly, though seemed not to be concentrating; I had to ask for a Sunday Times twice during check in, in the end I received a specifically not requested Saturday Times as well. The Guardian and Observer are complimentary. I requested a quieter room facing the dowdy service courtyard as the road-facing rooms were reputed to be noisy in the mornings on previous reviews, and this was accommodated without any fuss.
I entered the rather small, slow lift which requires key access to access the floors; my key did not work so I had to get it revalidated and this occured twice during my stay which was frustrating.
By international standards I would probably have been disappointed with the size of the standard double room I had booked; it would have been great for one person, not really big enough for two if you had a lot of luggage and were looking forward to a stay longer than two nights. But with the high price of real estate in London you get what you pay for in terms of square footage and at this rate I had no complaints.
I requested extra towels, bathrobes and feather pillows from housekeeping; these arrived promptly and with a smile, however the new pillows were not feather, so I suffered foam pillows.
Having brought a bottle of champagne from home, I asked room service for a bucket of ice and this arrived in a similarly speedy fashion.
There were no lamps in the room, and lights were either bright, or prison security light grade; I popped out and bought some candles for softer ambience in the evenings!
TV was small and had only a few channels (seven or eight) though there was a minibar and tea/coffee making facilities. Beds were average, sheets similarly so. This was no Westin Heavenly bed by any stretch.
Bathroom was marble, but as mentioned in other reviews, slightly stained in some areas. It was spotlessly clean, bath and shower both worked well, and a nice feature was the louspeaker for the TV which was helpful. The expel fan did not work so it got steamy without the door open.
Was irritated by the knock of a chambermaid at 0930 the next morning, despite having flicked the automated DO NOT DISTURB sign - it transpired the bulb was out and so it was not registering as lit.
The restaurant is much vaunted, but looked very "Holiday Inn" to me; when we returned at midnight on Saturday the bar was full and nowhere to sit down so we retired to the room. Plenty of eateries in the vicinity and a few good local supermarkets very close by for bottles of water and other essentials. Breakfast (food trough style) was served only until 1000am on Saturdays, 1030am on Sundays, so we repaired to the Charlotte Street Hotel across the Tottenham Court Road which served an excellent organic English Breakfast in stylish surroundings and for GBP18 per person, just a pound more than the Radisson.
In summary, this renovated Radisson is one of the best of the group's London four star hotels, with some great rates on offer through third party agents. It has a good location, competent staff and facilities for the rates charged, but is not a "destination" hotel and although my stay was satisfactory, the room was small and not somewhere in which I would like to spend a long holiday. Great for a weekend break if you want an economical four star hotel, and plan to be out of the room sampling the many attractions in the vicinity.
Top Local Tips for London
British Museum This hotel is right next to the British Museum and 10 - 15 minutes walk from Kings Cross/St Pancras station so has convenience on it's side!
Woman in Black This excellent play has been running for years in London but is well worth the admission fee and the highlight of any trip
Walk dont ride Consider walking in central London. Its probably not as far as you think.
Other names for Radisson Edwardian Kenilworth Hotel
- radisson london
- radisson edwardian kenilworth hotel
- radisson edwardian kenilworth
- london radisson
- Address: 97 Great Russell Street - London - England - WC1 B3QD - United Kingdom
- Loading Image...
- Loading Image...
- Loading Image...
- Loading Image...
Hotels Near Radisson Edwardian Kenilworth Hotel
- Radisson Edwardian Bloomsbury Street Hotel London, England Distance: 0.2 km / 0.1 mi
- myhotel Bloomsbury Hotel London, England Distance: 0.3 km / 0.2 mi
- Hazlitts Hotel London, England Distance: 0.5 km / 0.3 mi
- Staunton Hotel London, England Distance: 0.3 km / 0.2 mi
- Covent Garden Hotel London, England Distance: 0.4 km / 0.2 mi
- Radisson Edwardian Mountbatten Hotel London, England Distance: 0.4 km / 0.3 mi
- The Academy The Bloomsbury Town Hotel London, England Distance: 0.4 km / 0.3 mi
- Blooms Town House Hotel London, England Distance: 0.3 km / 0.2 mi
- Rathbone Hotel London, England Distance: 0.5 km / 0.3 mi
- The Montague on the Gardens Hotel London, England Distance: 0.3 km / 0.2 mi
- Thistle Bloomsbury Hotel London, England Distance: 0.3 km / 0.2 mi
- Charlotte Street Hotel London, England Distance: 0.5 km / 0.3 mi
- Sanderson Hotel London, England Distance: 0.7 km / 0.4 mi
- Radisson Edwardian Leicester Square Hotel London, England Distance: 1 km / 0.6 mi
- Best Western Shaftesbury Hotel Piccadilly London, England Distance: 0.7 km / 0.4 mi