Radisson Edwardian Berkshire Hotel, London
Reviews - Radisson Edwardian Berkshire Hotel
- Age Group: 31 - 40
- From: United Kingdom
- Traveller type: Business Traveller
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Historical Traveller Reviews of Radisson Edwardian Berkshire Hotel
Everything on your doorstep!from susieg77
The best thing about this hotel is location! It's literally on Oxford St, so for anyone interested in shopping, it's a great base, as it means you can pop back to the hotel several times a day to drop off any heavy bags, or just to have a nap or rest. Selfridges is 3 minutes walk away and the hotel is right next door to Debenhams. As I was on my own for the first night, I was glad that I could head out for a casual meal with my book, and stroll home safely on my own, without the worry of scary tube stations or dimly lit laneways out of town. The hotel is right beside some really nice (and really expensive!!) bars and restaurants, and also 100m from Bond St tube station, so it's the perfect city break location.
The rooms are pretty small and a little noisy, but hey that's what you get when you stay in central London. Very modern coffee and cream decor, spotlessly clean linen, towels and sparkling bathroom, and of course yummy fluffy robes, minibar, and tea and coffee. The lobby is small, as is the bar, but it is quiet and discreet, and a nice oasis of calm after the hustle and bustle of Oxford St. Can't vouch for the restaurant as I ate out all the time. London rocks!!
TINY rooms even the deluxe - not like photosfrom A TripAdvisor Member
Clean Room Consistent with Radissonsfrom Jestagirl
I stayed at the Radisson for business since our office is nearby. It was really convenient to be able to walk to work, go shopping after work, meet up with colleagues to get cocktails/dinner nearby, and then head to the bars.
The food at the hotel was "o.k." Don't expect much, and you won't be disappointed. Bathrooms were clean (as always, which is really nice about the Radisson), and the people at the front desk were relatively helpful.
I think Americans expect their "deluxe" rooms to be pretty large, and if you haven't been to London before, don't expect that. Expect your "deluxe" room to be S M A L L. But, try not to complain about that because does it really matter? You should be out on the town anyway, especially since the hotel is in such a great location. (Well, except the K-West hotel which was a pretty large "deluxe" room, except that it's FAR from central london)
For business, the hotel is PERFECT. Getting Internet access was a breeze, and I never had connectivity problems (see my review of the K-West hotel).
Fab city hotelfrom Carlau
what a great place!from marchcot
The bathroom was gorgeous. No bath but a huge shower with three different showerheads! All gorgeously marble and very clean.
Good wardrobe space. Minibar was pretty useless but it was really cold (how often does that happen?!) so restock it to your spec!
The common areas throughout the hotel were very stylish and well maintained and the staff were very friendly and helpful - check in took about 30 seconds!
The location is what really sets is apart though. It is footsteps away from the main part of Oxford Street. Perfect for shopping and also perfect to stagger back from Soho after a night out.
Compared to the other hotels in the area it is very reasonably priced. I highly recommend it and will be staying here again.
Be careful with the Radisson Hotels.from NewVirginian
Hang Onto Your Shoes!from CACTeam
I booked it through airmiles. I presumed I was entering a hotel which would take me back to a time of luxury, opulence and good service and I felt pleased it wasn't costing me much!
I must admit the hotel itself was excellent. Check-in was speedy and efficient. Our room was spacious and it was obvious the rooms and bathrooms had been refurbished. We went out for a meal and by the time we returned, the receptionist had left a voice-mail on our phone asking whether everything was ok and to please let her know if anything was not.
We were given luxury bathrobes and slippers but were horrified when one bathrobe was absolutely filthy! A previous occupant of our room had obviously been ill and I have no intenion of putting into words what the robe was covered with. Needless to say, we rang down and asked for a replacement. We had to ring again half an hour later as no-one had acted on our request.
As the Radisson Edwardian group pride themselves in giving service second to none, this was not the sort of problem we expected from a hotel of this class. The fact that it was not acted upon speedily after our first phone call also disappointed us greatly! Indeed, we were left questionnaires in the bedroom and at our breakfast table, inviting our comments and suggestions for any improvements we felt they could make. Needless to say, I filled it in!
The reference to hanging onto your shoes was the final straw when we put our shoes out for a free clean. They advertise that if shoes are placed outside the room by 1.00am, they will be returned clean by 6.00am. We took advantage of this but by the time we wanted to go for breakfast, our shoes were still missing! We had to ring again for our shoes to be returned!
By this time, we felt we had done nothing but complain but the experience we encountered at this 4*deluxe hotel was not what we were expecting.
We might well have just been unlucky as all other aspects of our stay were excellent. However, it doesn't make me want to return to the Berkshire even though the location was fantastic!
Rip Offfrom A TripAdvisor Member
One night I wanted to order roomservice late and they are supposedly doing that 24 hours but everything we asked for, they said, "No, we don't do that". I even asked for a diet coke and he told me, "No, sorry we don't do that." In the end we settled for cheese sandwiches, cold cuz they said they also don't toast the bread and got charged 15 pounds for it. This hotel is expensive for nothing.
On checkout, they tried to charge me an additional 20 pounds and I had to prove I owed nothing else. There was no apology. The windows in my room were broken. Instead of being able to open from the bottom upwards, the top part of these windows just collapsed downwards at random times. Also it was freezing cold outside and the heater was not working. When I informed the staff about the problems, there was no apology or recognition. The only good thing I can say is that the room was clean, the decoration is modern, and it's located in a very good shopping area, and right next to the tube and bus stops. It is no where near worth what it charges.
Excellent service throughoutfrom UkR_b
Staff couldn't have been any more helpful.
They were courteous on check out and check in, with lots of questions about whether we were enjoying our stay and if there was anythingwe could do.
1st class in my opinion, although we were in a deluxe room!
BREAKFAST ??????????from s665770
Stayed at this hotel from 31-12-04 until 02-01-05.
Check-in was perfect, the lady at the front desk did there best to have a room cleaned earlier than usual. Room was perfect because we had a free upgrade to a delux room. Only the soft mattress, but that's (until now) in any Londen hotel. (Do's anybody know a hotel in London which hasn't ?)
Breakfast : what a disappointment. Because it was newyears eve they informed us that the breakfast would be served until 12.00 PM. Nice gesture. But what a disappointment when we arrived at 11.00 AM. Half the selection was already gone and what was left was of such a bad quality. Esspecially when they promote it with "Edwardian breakfasts, A Great British start to the day" ! Great start when when one has so little to chose of. Next day same problem. The kitchen can't cope with it and the staff didn't see much.
Conclusion : room good breakfast terrible. Would I go back ; NO.
Top Local Tips for London
Oyster Cards Be a real Londoner and buy an Oyster card for the tube - you can prepay and fares are a lot cheaper. Plus it's a lot easier to use.
london pass prepurchase a london pass for transport and access to tourist sites.
Heathrow to Berkshire I would save my money of the Heathrow Express and cab from Heathrow to the Berkshire. For 3.5 pounds you can take the tube. Takes about an hour. Take Piccadilly Line, change at Green Park to the Jubilee Line, 1 stop to Bond Street. Hotel is right across the street. A little inconvenient with luggage but doable.
Other names for Radisson Edwardian Berkshire Hotel
- radisson london
- london radisson
- Address: 350 Oxford Street - London - England - W1N 0BY - United Kingdom
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