Novotel London West Hotel

, London, United Kingdom
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Novotel London West Hotel

4 star

Rooms: 568

1 Shortlands - London - England - W6 8DR - United Kingdom Hotel Website | | 44 02087411555
863 Traveller

Reviews - Novotel London West Hotel

Most comfy beds!
Submitted by: Dani in 11/10/05
  • Age Group: 31 - 40
  • From: United Kingdom
  • Traveller type: Young Couple
This hotel has the most comfortable beds I have ever slept in at a hotel! The rooms are spacious and well appointed. I always try to book a room at this hotel when I am in London.

Historical Traveller Reviews of Novotel London West Hotel

Near Apollo

from KimGordelier
Stayed here for one night to go to a gig. Not a bad hotel. Desk staff a bit surly. During booking us in the girl decided to fill up the leaflet display. Room was pleasant enough we were on the 8th floor. Everything was ok until the neighbours arrived in at about 1.20 am and decided to have music on exceptionally loud. Was very tempted to ask to be moved but hubby was already snoring his head off. Betwen the noise from him and the noise from them it was much quieter to open all the windows and listen to the noise from the street. Eventually fell asleep but was glad to get home for a quiet nights kip. Would stay there again but would complain next time.

fantastic hotel

from syllabub
I agree with the previous reviewer - this hotel is excellent for any shows at the Hammersmith Apollo. It's got a fantastic shop in the lobby (selling newspapers, sweets etc), a restaurant and bar. Plus there's also internet access which I think was not too cheap at 5 pounds for 30 mins.. but fine if you need it. The rooms themselves were spacious -I stayed for two nights in a twin room witha friend. There was one double bed and sofa bed. The one downside was that the bathroom door didn't lock properly, but that was only one bad point. The breakfast was great and there were also complimentary newspapers for each guests every day. I've stayed in much worse hotels than this in Hammersmith before, for a lot more money! We also had a great rate on the internet. I will definately be returning to this hotel again for any future london trips!

average in all aspects

from Mariia
I stayed at Novotel Hammersmith in July 2004 with my husband. We picked the hotel just because of the rate.

The hotel was average in all aspects; breakfast, service, cleaning, etc. I have to say that the furniture at the room did not look cosy at all, so I would not like to spend a week in this hotel...

re going to the Hammersmith Apollo!

from MoMarron
Don't be fooled by previous 2 star reviews - this hotel was fine. My boyfriend and I stayed for 2 nights last weekend as we were going to see the awesome Velvet Revolver in nearby Hammersmith Apollo. The venue was 5 mins walk from the hotel and the tube- perfect! It was very much a conference hotel and we did feel like we were the only guests without nametags, but the room was spacious, the shower was great (very strong water pressure), staff were courteous and the breakfast, regardless of what previous picky reviewers have said, was fine. It wasn't the Ritz, but as a place to lay your head for a few nights in London, it's good value for money!! Recommended!!

Nice stay.

from A TripAdvisor Member
We stayed at the Novotel West hotel, in Hammersmith for 2 night in April 2003. The hotel is a typical Novotel, with big rooms and some amenities. The location is not great if you want to visit London's attractions but the tube station is a block away and if you are arriving to London from Heathrow it's pretty easy to use the tube. Front desk was alright although a bit cold and not very pleasant to deal with.

Great for tourists

from A TripAdvisor Member
My wife and I stayed at Novotel Hammersmith in 2003 during our first trip to London. Extremely convenient due to its proximity to the Underground. The staff was very attentive and the concierge was most helpful in assisting to solve travel arrangements. Hotel and dining room were very clean. The pub was bright and staff was a lot of fun. I would definietly stay there again.

last visit

from jbsd7071
This hotel is in a good location for the Apollo Theatre but there is nothing else to recommend it. The outside of the building is drab and the rooms even worse. I have stayed in nicer student accomodation. The foyer was the only reasonably presented part of the hotel. I even found the lifts to be incredibly slow. Previous reviews have stated that the rooms are very clean. Not so. I found hair in the bath as well as stained towels!

I was late in booking but I am sure that for similar money the Hilton or the nearby Holiday Inn would have been far superior. The Hilton even has early booking internet discounts and would be my first choice next time.


from mitchmurr
Just stayed for a month and I find the other reviews all accurate. The staff is very friendly and helpful, but many do lack full english language skills and this can be a pain, but there are usually enough staff around to find help.

When you arrive in the hotel lobby, which is not on the ground floor but one level up, might mislead you into thinking your room will be very nice....butonce in your room you'll realize you are in a Novotel. This means standard room, with beds that can be a problem. My group had many people who had beds that were in desparate need of being thrown out and replaced.

Very nice buffet breakfast and very good area.

Barely a 3 star...

from amiebelle7
I recently stayed at the Novotel and was less the impressed with the accomodations and service. The rooms were shabby (my group had several different rooms booked and all were similarly undesireable), the bedding was hardly comfortable and the staff was far from helpful. I agree with a previous poster about the was disgusting! To top it off, our phone was having technical difficulties that were never taken care of so we had to use the pay phones in the lobby.

Typical Conference Hotel

from AJH
We stayed 2 nights this past week while taking in some London sights. The hotel is large and in the middle of a business district so there isn't much charm inside or out. The hotel is connected to a conference facility and obviously sees a great deal of business travelers. Service was minimal at best. We stayed with 2 children and each night had to ask for their beds to be made up. In addition, the mini bar had nothing in it, the iron had a yellow goop on the bottom which ruined my husband's silk shirt and the safe didn't work. They classified it as a 4 star hotel but I'd say it was more worthy of a 3 star classification. The breakfast buffet was probably the worst we had the entire trip as the coffee was not hot, the eggs had been sitting out long and most of the rest of the items seemed to come from boxes or cans! If you are there for business at the conference facility then it is convenient. If you are there as a tourist I'd recommend looking elsewhere.

Top Local Tips for London

Excellent Pub for Foodies!!! Anglesea Arms in Hammersmith is an excellent dining experience. Decadent sauces, fine meats, interesting food pairings, delicious desserts. Menu may seem scary to some at first but the fist dishes (tuna, salmon) are divine and practical for even the cautious eater! DInner is served from 7pm on, best to get there very early, have a couple drinks beforehand to get a table. 35 Wingate Road W6 0UR

Primark is a deal Walk passed the Hammersmith Tube station and keep walking on King Street. On the right hand side there is a mall called the King's Mall. In that mall is a fabulously cheap shop called Primark. It's huge. It's trendy. And it's definately easy on the wallet considereing how expensive England is for the American traveller. But I warn you, it is crazy as a zoo and very crowded. If you are up for the challenge, it's a great place to pick up men's, women's and children's clothes.

Cheap but good food The West End Kitchen just off Leceister Sqaure sells basic bargain meals (pate and toast, stroganoff and chips and salad, jelly and cream all for £6!) and we go at least once whilst we visit London, it's fun and cheap and sells bottles of wine for £6 too! We love it!


Other names for Novotel London West Hotel

  • novotel london west
  • novotel london
  • london novotel
  • accor london west
  • Address: 1 Shortlands - London - England - W6 8DR - United Kingdom
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