Novotel London St Pancras Hotel

Rooms: 312
Reviews - Novotel London St Pancras Hotel
- Age Group: 41 - 50
- From: United Kingdom
- Traveller type: Family Traveller
- Age Group: 60 +
- From: United Kingdom
- Traveller type: Mature Couple
- Age Group: 31 - 40
- From: United Kingdom
- Traveller type: Young Couple
- Age Group: 31 - 40
- From: United Kingdom
- Traveller type: Special Interest/Event
Read 1225 additional reviews of Novotel London St Pancras Hotel at TripAdvisor.
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Historical Traveller Reviews of Novotel London St Pancras Hotel
Terrific value for money in London
from LTJ874If your budget will allow it, I would consider a more expensive Executive room for one reason: the views of London from the Executive Floor are simply terrific.
In terms of facilities, there is (by hotel standards) a good sized gym which has both cardio and resistance equipment. Hotel staff are efficient and professional and requests are dealt with promptly. The only thing I thought the hotel lacked was broadband Internet access, a facility which is now essential for business travellers.
Overall, at current rates, this is a very good hotel. You could pay a lot more and get much less elsewhere in London.
Great Hotel
from ParthenopeanOur room at the Euston was awesome, it was on the executive floor with great views over London. With modern decor, the room was classy and comfortable. Please note that executive floor guests have access to the executive lounge, but this only operates during the week so useless on a weekend stay.
Location is excellent, 5 to 10 minutes walk to either Kings Cross St Pancras or Euston train station.
Highly recommend this hotel, however I suggest that you reconfirm your room a day or so prior to avoid dissapointment as it is a very popular hotel.
AVOID AT ALL COSTS!!
from norodoTHEN, on our fifth night there, we came back to our room to find that it had been broken into. Valuables out in the open were gone, but so were things like my wallet with U.S. ID & cash and our cell phones (which only work in the U.S.), which were hidden in the suitcases in the closets. And, to add insult to injury, the thief sailed out with our Harrod's purchases from the day before, right in the shopping bags.
While this was horrible enough, nothing could top the callous and indifferent attitude of the Hotel Manager who ignored us for at least 36 hours until we finally got fed up with the deliberate runaround his staff was giving us and insisted on speaking with him, whereupon he told us "Prove that someone got in," and, when told that our employer (an international TV network) wanted to know the outcome, responded, "Don't threaten me." Clearly the intention was to "run out the clock" until we checked out. (We unfortunately booked through Expedia, so we had prepaid for our entire stay.)
His only concession was to not charge us for the international phone calls we needed to make to cancel cards etc! How gracious!
And, the night before we left, a front desk clerk was honest enough to tell me that the hotel had several robberies in the rooms over the past three weeks, and the electronics were being targeted. Too bad that doesn't "prove it!!"
A terrible incident exacerbated by the worst management we have EVER encountered, in ANY dealings. NEVER AGAIN!!
This visit/robbery occurred October, 2004.
Great for families, incredibly convenient.
from JoblolbojConnections to the Underground and busses could not be beaten with two major train/Bus stations (Euston and Kings Cross/St Pancras) no further than 3 blocks from the hotel.
There are also many dining opportunities in the immediate area along with a Marks & Spencer "Just Food" store in Euston Station if you should choose to buy food to eat in the room.
The staff was efficient if not overly friendly but I am one of those people that values efficiency far more than too much fawning over clientele.
Overall, I recommend this hotel and certainly would be willing to stay there on my next visit to London.
great hotel perfect location
from A TripAdvisor MemberMultiple Problems, But Good Location
from PhiloviationFirst, the entire hotel phone system was out when we arrived. Our 2nd floor room was very noisy and had no air conditioning, in hot early September weather. We were moved to a room for handicapped, and the shower left a quarter-inch-deep pool of water in the middle of the bathroom floor. The next morning, we were awakened by the fire alarm, and told it was a false alarm and not to leave, then we had to leave, then it was all over.
The location is very good, next door to the British Library and three blocks from the Euston station.
Good value except for breakfast
from LesNLocation is not particularly good - especially with construction.
Breakfast is a ripoff. There are numerous good choices in the neighboring streets.
July, 2004 - very good hotel
from A TripAdvisor MemberThe posted "rack rate" was 160 Eng pounds per night for basic room, though our Expedia rate was about 85 Eng pounds - which appears still to have been higher than others who have listed prior reviews.
Room was terrific. The bathroom was fantastic - very modern - with a peculiar twist on their shower curtain. The bed mattress was terrific and they provide a real down duvet for your blanket, which is a real treat. Clean and spacious, considering the price.
Staff was polite but not friendly. Corporate crowd mentality.
Problem with hotel is that their furnishings really are quite nice, but their colour scheme is to use light colours for their carpet, wood trim, etc. This means that the slighest wear and tear shows up more noticeably than hotels which use the traditional darker colour schemes. Hotel is in great shape, about 5 yrs old, but wear and tear shows, especially if you look for it.
Hotel gym is completely unused, spacious and well-equipped on the 5th floor, with 50% of room encased by windows. Very comfortable workout room.
If you're expecting a 4 star North American hotel, you might be disppointed. This is a very solid 3.5 star hotel by North American standards.
Location was terrific for us - young tourists looking to take their time to explore London for a week. We did not have tight timelines, so the 15 min travel into the busier City areas was not at all a problem. Getting to hotel, by tube, from Heathrow Airport is ridiculously easy. Hotel is inbetween Kings Cross station and Euston station - about 3 blocks either way. It is a busy location, also serviced by buses constantly.
Neighbourhood is on busy street, with lower end housing directly north of hotel - but very safe to walk at night. Well-lit and well-travelled main street.
Finally, Marks and Spencer has a "ready to eat" convenience store at Euston station (and all over the City) which is a really convenient and reasonable meal option for those on a budget.
We would stay here again, for similar price.
good value
from Bastrop_TexasMairiWill return - good value
from oakleafgalTop Local Tips for London
Great hotel deal For a great hotel deal near Heathrow, bid for a 4-star hotel on Priceline for $60 (or some ridiculous price like that). If you select the Heathrow area, you can't go wrong -- all of the hotels there are top quality. We ended up with the Marriott, which was by far the most luxurious of all our London "4 star" hotels. And it has the most amazingly comfortable beds. If you have a car, central London is only 1/2 hour away; and only 45 minutes by tube. Plus when you fly out, you're right there -- so no stressing on the last day.
Walk don't tube! Many of central london's attractions are closer by than you think! It pays to walk instead of taking the tube a few stops. Not only will you see more of the city, but it will save you money. Besides, a 40 minute walk in London usually seems half as long considering all the sights you will see along the way.
Travelcards We bought off peak 3 day 1-6 zone travelcards before we went. On the Saturday there were big queues for buying tickets at Euston for the tube. Buying the cards before we went made it quicker to get to the sights and so much easier to get about. I would definitely recommend buying them, saved us a lot of money and didn't have to keep buying tickets all of the time. More savings too are made if you go to any of the 2 for 1 attractions listed by British Rail on production of these tickets plus vouchers you print off on the website. We saved money visiting London Zoo, The Tower Bridge, Imax Cinema at the Science Museum.
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Other names for Novotel London St Pancras Hotel
- novotel london euston
- novotel london
- novotel euston
- london novotel
- accor london st pancras
- Address: 100-110 Euston Road - London - England - NW1 2AJ - United Kingdom
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