Novotel London St Pancras Hotel

, London, United Kingdom
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Novotel London St Pancras Hotel

4 star

Rooms: 312

100-110 Euston Road - London - England - NW1 2AJ - United Kingdom Hotel Website | | 44 02076669000
1229 Traveller

Reviews - Novotel London St Pancras Hotel

Exceeded expectations
Submitted by: Helen in 06/06/06
  • Age Group: 41 - 50
  • From: United Kingdom
  • Traveller type: Family Traveller
Very modern hotel right in the heart of London. Rooms were most spacious and views with picture windows over British Library superb. Modern stylish bathroom added to luxury feel - belied its 3* rating. Breakfast had very good choice of fresh fruit and waitress was very friendly and helpful. Definitely would use this hotel again!
Great value for London
Submitted by: Ian in 29/05/06
  • Age Group: 60 +
  • From: United Kingdom
  • Traveller type: Mature Couple
A really comfortable hotel in a good location for public transport at a very good price. The rooms are extremely large (for its grading) with large windows. Comfortable beds and large well lit bathrooms. Breakfast is good value (if included in rate!) but if not, you would be better breakfasting in one of the local cafes. Excellent tube/underground/subway and bus connections very near hotel. Staff helpful and clean rooms. What more could you want!
Surprisingly luxurious
Submitted by: Paul in 06/10/05
  • Age Group: 31 - 40
  • From: United Kingdom
  • Traveller type: Young Couple
We booked the hotel over the Internet, and got a very good rate for the room , so our expectations were not too high. On arrival as the hotel we very surprised by the standard of the room, which was higher than many other more expensive London hotels I have stayed in. The concierge was very helpful, with a query late at night, and was more than happy to resolve our question. It is located within a short distance of Euston station, and has easy access to all of the London sites through the nearby underground station. I would certainly stay at the hotel again.
Pleasurable and Relaxing
Submitted by: Lesley in 06/10/05
  • Age Group: 31 - 40
  • From: United Kingdom
  • Traveller type: Special Interest/Event
Staying at the Novotel Euston was a pleasure the hotel has a modern feel . The staff were all very helpful and polite from checking in to checking out. The rooms are always clean and light and airy. When staying at the hotel in October it was a room only basis but on a previous stay we had B/B the food was lovely and we had a wide and varied choice. Even though the hotel is on a main road you did not notice the traffic going past outside, the location made it easy to get to by public transport.

Historical Traveller Reviews of Novotel London St Pancras Hotel

Terrific value for money in London

from LTJ874
A hotel located in between Euston and London St Pancras train stations might not be an obvious choice when staying in London. However, you can currently book a standard room in this hotel for about 100 UK pounds which, given the quality of accommodation, is terrific value for money in London. Rooms are clean, modern and have good lighting. In the bathroom, the steam-free mirror is a nice touch. Plus, as the hotel is next to Euston tube station you can easily get to wherever you need to be in London.

If your budget will allow it, I would consider a more expensive Executive room for one reason: the views of London from the Executive Floor are simply terrific.

In terms of facilities, there is (by hotel standards) a good sized gym which has both cardio and resistance equipment. Hotel staff are efficient and professional and requests are dealt with promptly. The only thing I thought the hotel lacked was broadband Internet access, a facility which is now essential for business travellers.

Overall, at current rates, this is a very good hotel. You could pay a lot more and get much less elsewhere in London.

Great Hotel

from Parthenopean
Stayed in the hotel for four nights in early September 2004 on my honeymoon and must say we really enjoyed our stay. It did get off to an indifferent start as when we arrived at the hotel we were informed that they had overbooked and didnt have a room for the first night. Consequently we were transfered to The Novotel Tower Bridge Hotel via London Black Taxi where we were upgraded to the executive room and breakfasts.

Our room at the Euston was awesome, it was on the executive floor with great views over London. With modern decor, the room was classy and comfortable. Please note that executive floor guests have access to the executive lounge, but this only operates during the week so useless on a weekend stay.

Location is excellent, 5 to 10 minutes walk to either Kings Cross St Pancras or Euston train station.

Highly recommend this hotel, however I suggest that you reconfirm your room a day or so prior to avoid dissapointment as it is a very popular hotel.


from norodo
Well, based on reviews here and on our first few days, this hotel seemed to be what we expected...a bit low on charm & service, but a solid value and definitely convenient.

THEN, on our fifth night there, we came back to our room to find that it had been broken into. Valuables out in the open were gone, but so were things like my wallet with U.S. ID & cash and our cell phones (which only work in the U.S.), which were hidden in the suitcases in the closets. And, to add insult to injury, the thief sailed out with our Harrod's purchases from the day before, right in the shopping bags.

While this was horrible enough, nothing could top the callous and indifferent attitude of the Hotel Manager who ignored us for at least 36 hours until we finally got fed up with the deliberate runaround his staff was giving us and insisted on speaking with him, whereupon he told us "Prove that someone got in," and, when told that our employer (an international TV network) wanted to know the outcome, responded, "Don't threaten me." Clearly the intention was to "run out the clock" until we checked out. (We unfortunately booked through Expedia, so we had prepaid for our entire stay.)

His only concession was to not charge us for the international phone calls we needed to make to cancel cards etc! How gracious!

And, the night before we left, a front desk clerk was honest enough to tell me that the hotel had several robberies in the rooms over the past three weeks, and the electronics were being targeted. Too bad that doesn't "prove it!!"

A terrible incident exacerbated by the worst management we have EVER encountered, in ANY dealings. NEVER AGAIN!!

This visit/robbery occurred October, 2004.

Great for families, incredibly convenient.

from Joblolboj
Our family stayed at this hotel for three days in early October. We had a corner room on a lower floor with a large bed and a pull-out sofa bed. The room was clean and comfortable. The only problem was the noise level from Euston Road. This could be solved by asking for a room in the rear of the property. I don't understand any of the negative comments about the breakfast which I found quite acceptable and which was included in my room rate. I have had better breakfasts but this one was certainly not one to complain about.
Connections to the Underground and busses could not be beaten with two major train/Bus stations (Euston and Kings Cross/St Pancras) no further than 3 blocks from the hotel.
There are also many dining opportunities in the immediate area along with a Marks & Spencer "Just Food" store in Euston Station if you should choose to buy food to eat in the room.
The staff was efficient if not overly friendly but I am one of those people that values efficiency far more than too much fawning over clientele.
Overall, I recommend this hotel and certainly would be willing to stay there on my next visit to London.

great hotel perfect location

from A TripAdvisor Member
The Novotel is right between 2 major train stations in London and an easy walk from either. It is also next to the British Library and from some floors you get a great view of the city. The panaromic elevator is an added bonus. The rooms are quite spacious and clean. The bathrooms are modern with very nice glass fittings. We found the staff to be efficient if not friendly. The only exception was a fire alarm on our first morning when the staff appeared to be totally unprepared and uncertain as to how to direct the guests. We did not eat there but the restaurant appeared to be nice. There are numerous restaurants within a short walking distance. Overall it is very good value for the weekend rate but beware of the steep increase during the week.

Multiple Problems, But Good Location

from Philoviation
We had several problems with this hotel, although its staff was tried hard to fix them.

First, the entire hotel phone system was out when we arrived. Our 2nd floor room was very noisy and had no air conditioning, in hot early September weather. We were moved to a room for handicapped, and the shower left a quarter-inch-deep pool of water in the middle of the bathroom floor. The next morning, we were awakened by the fire alarm, and told it was a false alarm and not to leave, then we had to leave, then it was all over.

The location is very good, next door to the British Library and three blocks from the Euston station.

Good value except for breakfast

from LesN
We "bid" on Priceline & got very good price. Much better than price obtained directly from hotel. Rooms clean & well-maintained. Staff nice. Bar is open late which is good thing because all neighborhood bars close at 11 PM.

Location is not particularly good - especially with construction.

Breakfast is a ripoff. There are numerous good choices in the neighboring streets.

July, 2004 - very good hotel

from A TripAdvisor Member
July, 2004 - this is large hotel and was very busy when we stayed there for 5 nights. Appears to service corporate crowd, as well as tourists.

The posted "rack rate" was 160 Eng pounds per night for basic room, though our Expedia rate was about 85 Eng pounds - which appears still to have been higher than others who have listed prior reviews.

Room was terrific. The bathroom was fantastic - very modern - with a peculiar twist on their shower curtain. The bed mattress was terrific and they provide a real down duvet for your blanket, which is a real treat. Clean and spacious, considering the price.

Staff was polite but not friendly. Corporate crowd mentality.

Problem with hotel is that their furnishings really are quite nice, but their colour scheme is to use light colours for their carpet, wood trim, etc. This means that the slighest wear and tear shows up more noticeably than hotels which use the traditional darker colour schemes. Hotel is in great shape, about 5 yrs old, but wear and tear shows, especially if you look for it.

Hotel gym is completely unused, spacious and well-equipped on the 5th floor, with 50% of room encased by windows. Very comfortable workout room.

If you're expecting a 4 star North American hotel, you might be disppointed. This is a very solid 3.5 star hotel by North American standards.

Location was terrific for us - young tourists looking to take their time to explore London for a week. We did not have tight timelines, so the 15 min travel into the busier City areas was not at all a problem. Getting to hotel, by tube, from Heathrow Airport is ridiculously easy. Hotel is inbetween Kings Cross station and Euston station - about 3 blocks either way. It is a busy location, also serviced by buses constantly.

Neighbourhood is on busy street, with lower end housing directly north of hotel - but very safe to walk at night. Well-lit and well-travelled main street.

Finally, Marks and Spencer has a "ready to eat" convenience store at Euston station (and all over the City) which is a really convenient and reasonable meal option for those on a budget.

We would stay here again, for similar price.

good value

from Bastrop_TexasMairi
My husband and I stayed at this hotel for 4 nights starting June 10th. I booked this hotel on Priceline so was a little nervous when I heard it was near Kings Cross, but it was actually closer to the Euston tube station (3 blocks away.) The room was great for the price we paid. The carpet was stained, but for $90.00 that was fine. The restrooms were very modern and clean. Over all we were quite impressed with our priceline find. We found the staff to be very kind, but watch out for the breakfast. It is not included in your rate.

Will return - good value

from oakleafgal
We stayed two nights June 24, 25 and enjoyed the hotel very much. A block from St. Pancreas Station, 3 blocks from Euston Station and about 3 blocks from Kings Cross station. VERY easy access to/from everywhere. We chose it because we wanted to take the Thameslink train from Gatwick and walk to a hotel. The Thameslink arrives at Kings Cross. Later we took the train north to York, again from Kings Cross. Very handy location for coming and going. Modern hotel, i.e. not remade victorian townhouse. Professional staff. Lovely rooms with operable windows and fully controllable heat/air conditioning. All glass bathrooms, i.e. door, sink. Despite full house, the hallways/rooms are very quiet. Will return again in July and in August. Best to book via internet for great rates. Negatives: stained carpet in room; no free hi-speed internet access. But the British Library across the street offers wireless access as does the Starbucks across the street, and an Internet Cafe is 3 blocks away.

Top Local Tips for London

Great hotel deal For a great hotel deal near Heathrow, bid for a 4-star hotel on Priceline for $60 (or some ridiculous price like that). If you select the Heathrow area, you can't go wrong -- all of the hotels there are top quality. We ended up with the Marriott, which was by far the most luxurious of all our London "4 star" hotels. And it has the most amazingly comfortable beds. If you have a car, central London is only 1/2 hour away; and only 45 minutes by tube. Plus when you fly out, you're right there -- so no stressing on the last day.

Walk don't tube! Many of central london's attractions are closer by than you think! It pays to walk instead of taking the tube a few stops. Not only will you see more of the city, but it will save you money. Besides, a 40 minute walk in London usually seems half as long considering all the sights you will see along the way.

Travelcards We bought off peak 3 day 1-6 zone travelcards before we went. On the Saturday there were big queues for buying tickets at Euston for the tube. Buying the cards before we went made it quicker to get to the sights and so much easier to get about. I would definitely recommend buying them, saved us a lot of money and didn't have to keep buying tickets all of the time. More savings too are made if you go to any of the 2 for 1 attractions listed by British Rail on production of these tickets plus vouchers you print off on the website. We saved money visiting London Zoo, The Tower Bridge, Imax Cinema at the Science Museum.


Other names for Novotel London St Pancras Hotel

  • novotel london euston
  • novotel london
  • novotel euston
  • london novotel
  • accor london st pancras
  • Address: 100-110 Euston Road - London - England - NW1 2AJ - United Kingdom
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