Millennium Hotel Mayfair

, London, United Kingdom
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Millennium Hotel Mayfair

, London
4 star

Rooms: 348

44 Grosvenor Square - London - England - W1K2HP - United Kingdom Hotel Website | | (0) 20 7629 9400
705 Traveller

Reviews - Millennium Hotel Mayfair

1/10
poor service, expensive drinks
Submitted by: John in 09/07/09
  • Age Group: 26 - 30
  • From: United Kingdom
  • Traveller type: Young Couple
If you want your debit or credit card charged twice by incompetent staff as a deposit, want woken by the maid at 8.30 am on your day of departure for a noon check-out, or even if you want to pay £9.50 for a single rum and coke in the hotel bar (oh, that's forgetting the 12.5% service charge they put on top without asking), then this is the hotel for you. Otherwise I'd advise looking elsewhere.
6/10
Cosy, comfortable, GREAT BREAKFAST
Submitted by: Alan in 08/12/06
  • Age Group: 18 - 25
  • From: United Kingdom
  • Traveller type: Business Traveller
Pretty much sumed it up there in the title. Nice rooms, poor view from my room out the back of the hotel. Apart from that all in all very pleasant.
8/10
Will Return
Submitted by: Maurice in 22/05/06
  • Age Group: 51 - 60
  • From: United Kingdom
  • Traveller type: Weekend Breaker
I have recently returned from a weekend in London, staying at the Millenneum hotel Mayfair. I found the service excellent, first class food and good bar staff. I will be a regular user of this hotel. Good location and reasonable rates (for London)
1/10
Not worth the money!!!!
Submitted by: Kelly Thompson in 02/07/05
  • Age Group: 18 - 25
  • From: United Kingdom
  • Traveller type: Young Couple
Where do i start? We booked to stay here for valentines weekend last year. When we got to the hotel we waited about 20 minutes to be seen and when we did, we had to wait for our room, then when we got to our room we found out it was a small old fashioned looking 'twin' i had booked a double room and paid around £200 pounds for it. I informed staff this is what what i booked and that I wanted to be moved, they said they'd look into it and see if they could move us to a double which they didnt and offered us champagne instead which we didnt get until we left the following day and we had to ask for it and it was cheap! I would never ever stay there again, I have stayed at holiday Inns for a third of the price and had a nicer room and better service!
4/10
Service and room quality
Submitted by: Richard Whitlock in 04/05/05
  • Age Group: 51 - 60
  • From: United Kingdom
  • Traveller type: Business Traveller
Room service extremely slow. Slow for a room snack for 2 and more than 2 hours for a 2nd bath robe. Room quality - OK if a little tired, old and well used. Room also quite small, but good sized and v comfortable bed.

Historical Traveller Reviews of Millennium Hotel Mayfair

I WILL stay here on the next visit

from A TripAdvisor Member
I've read the other reviews and I don't know what all of the complaints are about. We stayed in this hotel in March 2004 and we couldn't be more pleased. Staff was professional and helpful, room was clean, bathroom was huge, and king size bed was unexpected at the mere $95 we bid on Priceline.com. Mind you it was bitter cold and snowing this time of year, but if you're looking for a Marriott like hotel near shopping, in a quiet location and at an affordable price, stay here.

A good hotel, a fine stay

from admnyc
I stayed at this hotel for eight nights just after Easter. The room was large, the furniture, though showing signs of wear, was of good quality, the king bed was comfortable, and the decor was pleasant. The hall carpets are a bit worn, and there was a large gap in the wall covering opposite my room door (633) which was not worked on at all while I was there. Staff were uniformly helpful, and a repair request was attended to immediately. The only problematic area was housekeeping -- thorough but the schedule was unpredictable. I like to take a nap in the afternoon, and could never quite figure out when they would be there. My one disappointment was the price of food and drink -- £20 or so for breakfast. Stratospheric.

I found the security arrangements -- armed police, comcrete barricades, wire fences -- around the American Embassy, at the western end of Grosvenor Square, oppressive. As an America I wish that we could somehow provide needed protection that is not so grimly visible.

Great sized deluxe rooms

from Lisa_1979
Got upgraded to deluxe room on 2nd floor (room 255). Room was massive with separate sitting area, king size bed, cable TV, tea making facilities, complimentary magazines, minibar. Bathroom was enormous with separate walk in shower and bath. Also had separate dressing room containing full length mirror, trouser press, ironing board etc. Room was always cleaned thoroughly and was never disturbed by housekeeping. Standard of room was high, though view could have been better (was of industrial courtyard not Gros Sq).

Great location, mediocre hotel

from LoToTr
I stayed at Millennium Mayfair for two nights in August of 2003. The location is perfect - quiet neighborhood, close to the beautiful Hyde Park, Park Lane, Buckingham Palace. The hotel itself is, for the lack of a better word, cramped. It is in need of a major renovation. The lobby is small, noisy, and is just not the most welcoming place. The room was small, stuffy, and dark, with very old furniture to complete the grim picture. The view from the window was a shaft-like inner yard of the hotel - also not a pretty picture. The only US-type electrical outlet did not work. The breakfast was adequate, but overpriced (compared to US hotels), and one morning we had to wait in line for at least 20 minutes to get it. The staff was very friendly and accommodating, however, (except for waitresses and especially waiters in the breakfast room). Overall, I would recommend the location, but not the hotel.

Will not stay again!

from A TripAdvisor Member
Good location, but need major renovation. Also they need to re-train their staff. I stayed in 2 rooms with my family. Room was big and had nicely renovated bathroom, but room itself needs renovation. We stayed in February(winter) and a window in one of our room didn't close properly and air-condition didn't work so the room was so cold! We complained, but they couldn't fix the problem. On the day of departure, housekeeper knocked our door just after 8:00AM when we were still sleeping and knocked again shortly after. Was she trying to check us out before check-out time? It was most unprofessional 4 star hotel I ever stayed.

Millennium Mayfair More Than Fair!

from Surburbian
Just returned from a 3-night stay at the Millennium Mayfair and could not have been more pleased! We actually "won" a bid on Priceline for our stay ($90 USD/night) and got more than just a good deal.

The hotel is ideally located in the Mayfair district of London. It is a quick walk to the Bond Street tube station and the bustling and vibrant Oxford Street with great shopping and neat cafes and restaurants!

We upgraded to a deluxe room on the 7th floor (Club level) and I would highly recommend doing the same. The upgrade cost us approximately $40 USD/night (making our overall stay approx. $130 USD/night...a bargain if you know London!). The rooms on the 7th floor are more recently remodeled and are simply nicer than what you'll find elsewhere in the hotel (we were initially given a standard room on the 4th floor until our deluxe room was ready on our first day...big difference!). The 7th floor is brighter, cleaner and appears more luxurious than other floors in the hotel. Plus, a room on the 7th floor gives you access to the Millennium Club where complimentary light food and drink (including alcohol) are available a good part of the day and night. Yes, you can have a glass of French wine in the Millennium Club at night without having to pay $10-12 USD for the same downstairs in the bar! Even champagne is available! In short, if you can upgrade to the 7th floor it would be well worth your effort!

I would not hesitate to stay at the Millennium Mayfair again.

Ok, but needs an update

from A TripAdvisor Member
Stayed here in late November 2004. Booked a good rate (99 GBP). Liked the location, close to shops and restaurnants. US embassy is nearby and security arrangements have made it look quite ugly, but nothing to be done about that. Rooms were stuffy. Stuffy to the point that my travel companion felt like he couldn't breath well in the hotel. Room size was adequate. Staff was helpful. I'd return here if I got a good deal.

Great Location

from A TripAdvisor Member
My sister and I stayed at the Millennium for a week in Nov. We had a small twin bed room, nice marble bath, didn't have a view which would have been nice. The daily service of the room was fair, but we didn't spend much time in it as we were always hanging out in the club lounge which we paid extra for and thought it was well worth the money. It is a private lounge on the 7th floor. We went to breakfast there each morning, it overlooked the city. Nice fruit,yogart, great breads and rolls,juice and coffee and tea. Only thing missing were eggs which I can leave in England. The afternoon they serve tea and cakes. I would head there instead of my small room after a day of walking all over london. Before going out in the evening they would serve great hord.
made by the world famous chef from the downstairs rest. and serve champagne, wine or beer for free. So this made up for a small room. We went to the hotel restaraunt for dinner one evening... expensive, but yummy. The people and staff at the hotel were very friendly and helpful. Location great about 2 blocks walk to the tube. Safe pretty location. very expensive, but everything in London we found very expensive so I guess it was average. I would stay there again, but get the club upgrade.

Not returning to this hotel

from ThePageTurner
My wife and I recently returned from London where we stayed 3 nights at Millenium Mayfair. The location is grand -- very near Oxford Street.
However, the hotel itself seems to cater to tourists and the guests are very noisy. In addition, some guests like to congregate in the small lobby of the hotel for hours at a time. The hotel maintenence staff does a very poor job of keeping the place clean and tidy. We shall not return!

Great location, good rooms

from rmwhitt
Millenium Mayfair is right on a lovely square, 2 short blocks to Oxford Street--great location! Hotel blends in with embassies and diplomats' homes. Larger exec. rooms are well worth the additional cost. Breakfast was expensive and not worth it--better to walk down to Oxford St. and grab a bite. Neighborhood is not well lit at night--walking, although safe (I was told), seemed a bit spooky.

Top Local Tips for London

Travelcards Buying three daily travelcards is cheaper than buying one three-day card on a Friday. Just make sure you keep them safe and use the right one on the right day. Also doesn't get worn out going through all those barriers and being stuffed in pockets. Don't forget they cover the tube AND buses.

great value for the underground! Children under 11 travel free on the underground and under 16 travels free on the buses! So, if you buy any tourist packages that include attraction passes with the option of adding travel, do not add the travel for children under 11. Already FREE! And the underground is unbelievably easy to navigate. I live in NYC and use mass transportation daily; however, someone who never uses public transportation would figure it out in minutes too! Do not pay for taxis--save your money! The tube is very fast and very frequent. We rode the trains up to 8-10 times a day and we never waited more than 3 minutes for a train.

Taxis Not sure if many people realise but taxi drivers don't but their lights on even if thay have no passengers. They also always ask you were your going so they can get the best fare (similiar to in New York), so just be aware and you'll be fine.

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Other names for Millennium Hotel Mayfair

  • millennium mayfair london
  • hotel millennium mayfair
  • Address: 44 Grosvenor Square - London - England - W1K2HP - United Kingdom
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