Stayed 3 nights late November. Had a lovely time - wonderfully large room at an excellent price - London was just gearing up for the Xmas festivities - skating at the Natural History Musuem was lovely. Right opposite tube station which meant easy access to all london has to offer. Would recommend
4 out of 4 readers found this review helpful
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Our one evening spent in this hotel was ruined by the very loud noise of a wedding downstairs. When it got to midnight, I decided enough was enough & range reception to complain. Was told that the party will finish at 1am & there was nothing they could do. Eventually got moved to a better, quieter room after 3 complaints.
6 out of 6 readers found this review helpful
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My husband and I just returned from 8 days at the Millenium Gloucester; we had stayed previously at the Millenium Mayfair and it was delightful and a "10". This hotel was one of the worst we've ever stayed in.
The staff was totally disinterested in us - seemingly only interested in big tour groups. With a reservation made 3 months in advance for a king, no smoking room, we were told upon arrival essentially "tough, none available". I stood at the front desk and waited for 4 hours until finally and begrudgingly the curt woman said if we'd take a smaller twin room, we could have "no smoking". We did.
Thinking this front desk would be the worst of the visit, we next encountered the concierge. Sorry Madam, we don't know where the National Archives are. Then a friend called to ask if we got the gift he left for us at the concierge. I called down and was told they couldn't find it but would call me back in 10 minutes. An hour later - no call - my husband went down to the......
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32 out of 32 readers found this review helpful
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It was fantastic!! The staff were very cheerful and helpful! cant wait 2 g again! the bedrooms were really good too. My boyfriend and I had the chelsea suite. It was just lovely! The staff are always on hand, and the room service outstanding.
32 out of 32 readers found this review helpful
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The hotel lobby was fantastic, the parking facilities were excellent. Rooms were very clean and comfortable.
31 out of 31 readers found this review helpful
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