Millennium Gloucester Hotel, London, United Kingdom
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Millennium Gloucester Hotel, London
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Official Contact Details - Millennium Gloucester Hotel
- Address: 4 Harrington Gardens - London - England - SW7 4LH - United Kingdom
- Phone: (0) 20 7373 6030
- Email:
- URL: http://www.millenniumhotels.com/
- Official Website:
- Hotel Class:
- Rooms: 610
"Stayed 3 nights late November. Had a lovely time - wonderfully large room at an excellent price -..."
"Our one evening spent in this hotel was ruined by the very loud noise of a wedding downstairs...."
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Reviews - Millennium Gloucester Hotel
6 reviews
(Showing 1 - 6)
Excellent pre-festive break
Submitted by: Margaret in 01/05/09
- Age Group: 51 - 60
- From: United Kingdom
- Traveller type: Mature Couple
Stayed 3 nights late November. Had a lovely time - wonderfully large room at an excellent price - London was just gearing up for the Xmas festivities - skating at the Natural History Musuem was lovely. Right opposite tube station which meant easy access to all london has to offer. Would recommend
Too worried about group bookings than individuals
Submitted by: Andy in 10/01/08
- Age Group: 26 - 30
- From: United Kingdom
- Traveller type: Young Couple
Our one evening spent in this hotel was ruined by the very loud noise of a wedding downstairs. When it got to midnight, I decided enough was enough & range reception to complain. Was told that the party will finish at 1am & there was nothing they could do. Eventually got moved to a better, quieter room after 3 complaints.
Totally disinterested staff and dirty halls and rooms in need of much renovation
Submitted by: Ann Patterson in 05/29/06
- Age Group: 60 +
- From: United States
- Traveller type: Retired
My husband and I just returned from 8 days at the Millenium Gloucester; we had stayed previously at the Millenium Mayfair and it was delightful and a "10". This hotel was one of the worst we've ever stayed in.
The staff was totally disinterested in us - seemingly only interested in big tour groups. With a reservation made 3 months in advance for a king, no smoking room, we were told upon arrival essentially "tough, none available". I stood at the front desk and waited for 4 hours until finally and begrudgingly the curt woman said if we'd take a smaller twin room, we could have "no smoking". We did.
Thinking this front desk would be the worst of the visit, we next encountered the concierge. Sorry Madam, we don't know where the National Archives are. Then a friend called to ask if we got the gift he left for us at the concierge. I called down and was told they couldn't find it but would call me back in 10 minutes. An hour later - no call - my husband went down to the concierge and was immediately handed the package. No apologies. The room was never vacuumed until I insisted at the front desk and left a note for the cleaning people, one bar of soap to go back and forth from the vanity to the shower and a tiny room with rough sheets and a tattered blanket.
We did pay $250 a night for this supposedly 4 star (but more like a 2 star) hotel. Then to top the whole thing off, the morning we were leaving, we asked the doorman to get us a cab to Waterloo Station (a mere $50 + tip cab ride) which is where the Stansted Express (for which we had a return ticket) is boarded.
After waiting 45 minutes we were told noone wanted to take such a small fare. I went into the concierge (big mistake) and asked him to call us a cab. I quote exactly "So sorry, madame, I don't know the number".
Neither I nor anyone we know will ever stay in this hotel again. I can't begin to list all the horrible things we encountered in this supposedly good hotel.
I only rated it as high as a 3 because the location across from the Gloucester Tube stop was great. Breakfast was also good when you could get service. Mostly everyone not with a group had to harrass the poor maitre d' (and she was very good with an awful job to do) to get a pot of tea and toast.
Amazing
Submitted by: Danielle in 08/12/05
- Age Group: 18 - 25
- From: United Kingdom
- Traveller type: Pleasure Seeker
It was fantastic!! The staff were very cheerful and helpful! cant wait 2 g again! the bedrooms were really good too. My boyfriend and I had the chelsea suite. It was just lovely! The staff are always on hand, and the room service outstanding.
Very clean and comfortable
Submitted by: Paul Weston in 05/04/05
- Age Group: 18 - 25
- From: United Kingdom
- Traveller type: Young Couple
The hotel lobby was fantastic, the parking facilities were excellent. Rooms were very clean and comfortable.
Not BAD but not the best in London!
Submitted by: Pierre Barbieux in 12/17/04
- Age Group: 26 - 35
- From: Belgium
- Traveller type: Business Traveller
It's not really in the heart of London but it's very close to the Tube. The main hall is quite nice but rooms are not very big and furniture a bit outdated (well that was one year ago). You won't be disappointed but there are better hotels to stay in.
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