London Marriott Hotel Grosvenor
Reviews - London Marriott Hotel Grosvenor
- Age Group: 18 - 25
- From: United Kingdom
- Traveller type: Weekend Breaker
Read 392 additional reviews of London Marriott Hotel Grosvenor at TripAdvisor.
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Historical Traveller Reviews of London Marriott Hotel Grosvenor
Great value for the pricefrom Debye
In spite of this, the hotel was quite nice, and compared to the rates for other Marriott hotels in the area we thought it was a GREAT value. Our rate included a full English breakfast for 2 - which is on the menu in the restaurant at 23 GBP per person - yikes! I can't imagine spending $45 USD per person for this breakfast, but with the choices of hot entrees, fruit, yogurts, cold cuts, breads, juices and other beverages it started out day off well - we generally weren't hungry again until dinner, and with the exchange rate between the british pound and the US dollar that's a good thing!
Ask for a newly renovated room - the bathrooms are bigger - but in both cases we found the room size to be generous, the staff was friendly (especially Claudia in the restaurant every morning!), the location was very convenient. We would definately stay at this hotel again.
Great Location, Wonderful Hotel!from Sundance1
Good Hotel, Great Locationfrom A TripAdvisor Member
The hotel is an outstanding property in its own right, with a friendly, accomodating staff that goes out of its way to treat returning guests like family. I spend over 100 nights a year in hotels and can't think of a single one where I consistently feel more at home.
All of this is reason enough to keep coming back, but the real clincher for us is the location. The hotel is in the well-heeled, quiet residential Mayfair neighborhood, but only a five minute walk to Oxford Street shopping, or the Bond Street tube station....a handy connection to all the major tourist attractions. You can be practically anywhere in Central London within 20 minutes or so. Needless to say, there are plenty of excellent restaurants and pubs within a few minutes walk....everything from upscale to neighborhood hangouts.
There's a handy convenience store on one corner across from the hotel entrance, a dry cleaners on another corner, and a neighborhood pub on the third. Lots of basic needs right at hand!
As for the hotel itself, the rooms are clean and well-appointed. Travelers used to American hotel rooms should be warned that standard rooms are "standard" in the European sense, and thus can be quite small. If you want or need more space, ask for an executive room. These are much larger and include a sleeper sofa along with a generous seating area. In all cases, however, the bathrooms are medium-to-large sized and well appointed. Beds are extremely comfortable and soundproofing is more than adequate.
Because of the small standard rooms and lack of a swimming pool, this probably wouldn't be the best choice for families travelling with smaller children on a limited budget. Likewise, those looking for "round the clock excitement" might find the residential surroundings a bit TOO quiet.
When we stayed at the hotel, an extensive remodeling project was in progress. It might be a good idea to inquire about the status of this when booking a room here. A number of rooms are being redone and there's also remodeling taking place in the lobby and restaurant. Try to see if you can get a room that will be away from the noise...which generally goes from about 8:30am-5:30pm M-F. Otherwise, once you've settled on the type of room you want, ask for one with a room overlooking Gosvenor Square (you can open your window and "say good morning" to Ike and FDR).
This brings me to the on-premises food and beverage services. The excellent on-premises restaurant, "The Diplomat" is gone. Its replacement is something called "Cobalt". I can't comment on the new incarnation because we did not visit it during our stay. The Diplomat blended in beautifully with the hotel and neighborhood surroundings and was known for excellent dining....especially their outstanding (if expensive) breakfast fare. Hard to imagine that being improved upon, but perhaps other reviewers can comment on how "Cobalt" has done.
On the other hand, the bar attached to the Diplomat was overpriced and boring, so it wouldn't take much to improve upon that!
Those familiar with the Marriott conceirge lounges will find a good one here. If you're not a Marriott member entitled to free access, it might be worth a few extra pounds for an upgrade in order to get in on the contiental breakfast and evening snacks here. Especially true if there are two or more in your party.
Finally, a word about the concierge here. This hotel has the best in the business. The best I've encountered in 25 years of business and personal travel. They're friendly, they're responsive, they're experienced, and they really know their stuff. A huge plus for first time visitors looking to "learn the ropes".
If you're looking for pure luxury or non-stop excitement, go elsewhere. But if you're looking for a very nice hotel in a very nice neighborhood from which to explore and experience London, this is the place!
Good service, Great Location, Top Breakfastfrom jrsurvey
Great Location, good place for a family, but need a smile...from cadams
Our only complaint was the snooty reception desk clerk whom we found to be quite unfriendly and who made a bad first impression for the hotel. We had asked for a rollaway bed as our children do not like sharing beds, and were told "we do not have rollaways in this hotel". Surely another more polite sentence with an "I'm sorry" added would not have hurt her to say! In any case, we had requested the rollaway in the Marriot reservation website under the "Special request" box. Someone should have replied earlier to inform us about the non-existence of rollaway beds at the hotel.
Overall, the hotel was a good place for families but they need to re-train this particular check-in clerk to at least smile a little bit.
Still a great hotel, but what happened to breakfast????from A TripAdvisor Member
However, fans of the fabulous breakfasts in the Diplomat be warned! The Diplomat restaurant is closed, and breakfasts are now served in the bar area. Queues, cramped, no hot buffet, and 50% more expensive than before. Really disappointing, as a long, leisurely breakfast in the much-larger Diplomat was always a highlight, and the perfect preparation for hitting the shops.
Additionally, the old Regency Bar has been refurbished. It's still nice, but the bar prices are expensive for the location - the Mandarin Bar at the Mandarin Bar, or the Library at the Lanesborough, are much tonier, and there is little difference in price (especially as service is included at the Lanesborough.)
That said, if breakfast or bars are not a big thing for you, we would still recommend the Marriott on the strength of it's rooms, location and staff.
Really nice place....from Kenbob
A perfect place to stayfrom A TripAdvisor Member
Expensive, but superbfrom A TripAdvisor Member
Both the room and bathrooms were immaculate and tastefully furnished. The service was excellent, responding promptly to requests for extra towels, etc. We arrived early on a flight from Boston, and the staff was nice enough to give us another room to freshen-up until our suite was ready. At most London hotels, you can drop your luggage off before the official check-in time; however, it was especially accomodating to have a room to use after an overnight flight.
One of my standards to judge a British hotel is the breakfast, and the Marriott's breakfast was fabulous. We were quickly greeted by pots of tea, and enjoyed the buffet of eggs, sausages, toasts, pastries, yogurt, cereals, fresh and dried fruit, and waffles made to order. There was such a selection that each morning's breakfast could be different.
As for the location, it was ideal. The hotel is on a quiet street, perhaps a 5 minute walk to Oxford Street and the tube. A pub and small grocery are nearby. The area is perfectly safe.
Of course the Marriott isn't the hotel for British charm, but if you want to want to stay in an "American quality" room in an excellent location, this may be ideal.
Mariott Grosvenor Squarefrom A TripAdvisor Member
Top Local Tips for London
Loved London My wife and I spent flew from Toronto to London on British Airways on April 11, 2007. I would highly recommend using British Airways. Right from check in they were on top of their game. The in flight food was good and the entertainment system was the best I have experienced. Each seat has it’s own TV screen and you have complete control over what you watch. There were 10 new movies, sports programs, TV shows, and games for the kids. In London we stayed at the Marriott Grosvenor Square hotel. The hotel, although small by North American Standards, was excellent. We had a package that included both breakfast and supper and it probably saved us the cost for breakfast. If you don’t have a food plan don’t eat at the hotel or be willing to spend 25 pounds for a buffet. It was located a couple of blocks from the Bond exit on the Tube (subway) and was close to all the major sights. The Tube is the way to get around London. It is clearly marked and easy to navigate. We even took the Tube from Heathrow and it was easy and saved some Pounds. We picked up the Rick Steves London guidebook and it gave us great advice on what to see and more importantly how to find the many attractions. Westminster Abbey: Wonderful history and breathtaking architecture. Rent the auto guide and plan on spending a couple of hours. St Paul’s Cathedral: Too magnificent to describe. Spend a couple of hours. Again use the auto tour. Go to the top of the dome to get a unique perspective on the massive size of the building. You can feel the holiness of the place. British Museum: More Egyptian artifacts, some gigantic in size, than you can absorb. I’d be shocked if anything is left in Egypt. You can spend half a day but your mind will probably be mush. British Library: Literary treasures of Western world including Shakespeare, Leonardo da Vinci notes, and the Magna Carta. An hour or two will be enough. Tower of London: Big fort with tones of history. Dead people do tell tales. Do the auto tour and then sight see on your own. Plan to spend at least a couple of hours. Churchill Museum: If you are interested in WWII history visit here. Auto tour was great. Plan on a couple of hours although you could spend more if you wanted. Victoria & Albert Museum: Unless you are a fan of decorative arts don’t waist your time. Buckingham Palace: Wonderful building that naturally you can’t get near. The changing of the guard doesn’t happen every day so make sure you ask before you show up. National Portrait Gallery: Lots of wonderful paintings of well-known history figures. Spend an hour. Kensington Palace: Don’t waste your time. The auto guide is bad and the cost is too high for what you get.
Royal Ascot and Glyndebourne Fantastic "season" events both well worth the trips to witness the eccentricities of the English whilst also having a wonderful time.
explore london by foot if you haven't visited London before, this is the ideal location - you can walk everywhere from here - shops are 1 minute away plus lots of restaurants. You can then walk through the parks past The Ritz straight to Buckingham Palace, St James Park onto the Houses of Parliament, Westminster etc - you see so much more walking than in a cab!
Other names for London Marriott Hotel Grosvenor
- marriott london
- london marriott
- Address: 84-86 Duke Street - London - England - W1K 6JP - United Kingdom
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