London Hilton on Park Lane Hotel

, London, United Kingdom
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London Hilton on Park Lane Hotel

4 star

Rooms: 450

22 Park Lane - London - England - W1K 1BE - United Kingdom Hotel Website | | 44 02074938000
710 Traveller

Reviews - London Hilton on Park Lane Hotel

Historical Traveller Reviews of London Hilton on Park Lane Hotel

Loved the bars, the bed and the breakfast!

from A TripAdvisor Member
We stayed for one night for my partners birthday and it made the occasion really special. The service was fantastic, the staff were helpful and professional and the whole experience was luxurious. Everything was of a very high quality from the time we checked in to the time we checked out and the only disappointment was leaving! The bars had perfect atmosphere (it was a Thursday night) and were not too busy so really relaxing and cosy, and the champagne bar was great. The room was great and the bed was so comfortable (and big) that we are considering buying one! This was finished off with a great breakfast experience. We will definitely be going again! Highly recommended!

good but not 5*

from Bigtravel
Stayed here on a business trip recently and foound this to be a fairly good hotel.

The location is good, minutes from hyde park tube station and a ten minute walk from Oxford street. The check in staff very friendly and helpful.
The room itself was small but comfy. Nice decor and a good view. Room service was good, large portions and good presentation.

The only problem with this hotel is that it does not feel like a five star hotel. Service is to the "hilton standard", but nothing spectacular (unlike the lanesborough). And there lies the problem, the hotel feels too cooperate and you are just a number.

All in all, this is a good hotel. Not worth five stars; but rooms are nice, staff are friendly and the food good. Worth staying at.

t complain!

from ihateboogers
I was VERY nervous about staying here, based on past reviews from others. We stayed using Hilton VIP point package, so we had 6 nights here for free. They also upgraded us to a suite, and we had access to the executive lounge, which gave us free drinks, light meals and snacks. I thought the hotel itself was fine - it's perfectly located, and due to it's height, always easy to spot. The staff was unremarkable, which was good because I was expecting total snobs, but they weren't at all. The lifts were out of service due to some putz on the 17th floor flooding his bathroom, so we had to use the service lifts, but the staff was friendly and I am sure they were frustrated too that guests were invading their spaces! The room was fine, furniture okay, and bathroom was quite nice. I have no idea how much it would cost to stay here, so I can't really say if it's worth it - we also stayed 2 nights up the block at the Marriott which was much swankier, and right off Oxford Street (great shopping) but I thought it was a little more formal and stuffy. We had a great time at the Hilton.

Slumming it on Park Lane

from nicndan_uk
We stayed earlier this year. Don't stay here, please, please don't stay here!! From the outside, you have a REALLY ugly high-rise building in amongst fabulous Victorian and Georgian buildings. Although the reception staff were v friendly (eventually, we still waited 5-10 minutes for assistance and it was quiet) and the reception looks sumptious, true colours don't lie hidden for too long.

The hotel room - view of Hyde Park great but on either side of the window were areas that looked like the tie backs had been ripped from the wall and really poorly plastered over, room looked like it should've been refurbished which from a 5 star you don't expect. Then in the evening, went to the high-floor resident's bar - oh my god, talk about really bad service, snotty staff, stood at the bar for 10-15 minsutes before being served (it wasn't v busy), no apology for delay and v v expensive for drinks. Good views but save yourself the hassle & see it all on the London Eye. They spent £30M on this hotel's refurbishment and it doesn't show. A very good reason (but an exceptionally expensive one!!!) to see a hotel as just somewhere to sleep - do yourself a favour and spend your generous amount of money on somewhere that deserves it.

We will stay ANYWHERE ELSE but this hotel when we're next in London!!!

Excellent for a weekend break

from plod715
My Daughter wanted to visit London so I used my Hilton HHonors points to book a three day weekend at the Park Lane Hilton. I expected a basic room as we were not paying for the accomodation. We arrived at 12:30pm, too early to check in. We were ushered to the Executive Lounge, on the 26th floor, to enjoy canapes and complimentary drinks until the room was ready. This lounge has superb views over the city. Unfortunately it is small and gets crowded although only the guests occupying floors 22-27 are entitled to use it. (Hilton intends moving it down to the second floor where more space will be available but the views of the London Eye, Westminster and Buckingham Palace will be lost).
At 1:30pm the receptionist in the Executive Lonuge checked us in. We were shown to our King Executive Room on the 23rd floor. Upon entering we were greeted with a table laid for four with a fruit & chocolate cake wishing my Daughter a happy birthday. There were also birthday decorations around the room, a statuete made of chocolate and other sweet goodies - enough in fact to last our, sweet toothed, family of three the entire weekend.
Canapes are served throughout the day in the Executive Lounge. Complimentary breakfast, luncheon buffet, tea and evening buffet are also served. The Lounge is open until 11pm with complimentary drinks (soft and alcoholic) served until 10:30pm. In fact, because of this service we did not have to dine in either Windows Restaurant or Trader Vics, both of which seemed overpriced.
The only problem over the weekend was generated by other, drunken, guests, on the Friday night, who hogged the lift and racially abused us and other guests. There seemed to be no security personnel to deal with the situation at 11:45pm. On Saturday night there was a concert, opposite, in Hyde Park. When thousands of partygoers exited the concert they headed for the Hilton to use the rest rooms. Staff were unable to control, or effectively, exclude them.
Other than that I cannot fault the weekend. Our room was spacious, well equipped, with superb views.
The best thing about the whole weekend was the final bill - £0.00p!

s

from Bakerloo2
My husband and I have stayed at the London Hilton several times. We've always enjoyed clean rooms with great views, and good service/food at the Brasserie. During this latest visit, we decided to cap off a special night with dinner downstairs at Trader Vic's. Unfortunately, the experience left a very bad taste in our mouths...quite literally. It was amazing to us that this restaurant was part of the hotel. We were seated 20 minutes late despite reservations on a very slow night. Once seated, it took someone 25 more minutes to take our drink order. Our food was barely warm when it arrived, after being taken from table to table to ask who ordered it. I'm sure we will return to the Hilton, but we'll be happier to walk down to the Hard Rock Cafe for a good meal.

Superb views!

from A TripAdvisor Member
I have just come back from a weekend stay in London at the London Hilton on Park Lane and I must say that I was impresed with the views you get from that hotel.

We stayed in a room on the 15th floor and we could see Hyde Park from our window. You definetly get another perspective of London seen from that hotel. When you go to the top floor where the restaurant and the bar are you get better views than in the London Eye! It is fantastic to have a drink in that bar while you see how the night come down.

Clean, Upscale Hotel

from imsavvy1
Lobby - excellent, upscale look & feel
Check-in - arrived @ 11am; able to check-in early @ 12n. Not a lot of seating in the lobby area; prices in the cafe on-site were too high to consider waiting there. Registration clerk said she would find me when our room was ready if I waited in the lobby. After an hour I went back to the check-in desk & was told, "yes" my room was ready. (No sign of the gal who promised she'd find me!)
Concierge - very helpful; made recommendations for nearby restaurants
Room - ordered a King bed with a rollaway in the room - came as requested. Large bathroom, appointed with Molton Brown toiletries. Needed security to come unlock balcony door (and required signature of same).
Climate control - no matter how low I turned the thermostat I wasn't able to get the room cool enough at night.
housekeeping - kept the room clean and tidy. Bed had a bottom sheet then a blanket in a duvet type cover which was too heavy since I couldn't control the thermostat so I requested a flat top sheet. Housekeeping arrived with yet another duvet-type getup. It looked like 2 sheets sewn together with a blanket in it. Fortunately it had an opening so I shook the blanket out of it and used it as a top sheet.
location - a short walk to the tube, Hard Rock Cafe, Buckingham Palace, et.al. PERFECT! for our sightseeing adventure.
Food - didn't eat in the hotel - too expensive.

Feel like a VIP

from superstarhume
We stayed at the London Hilton on Park Lane over the bank holiday weekend. My husband is a Diamond Hilton Honors member and it showed in the service we received. We checked in at the executive club room on the 26th floor and enjoyed the free bar, snacks and excellent view. The hotel's location is perfect. Our room was quite small as are most London rooms but it had a huge bed and a power shower to die for. The staff were friendly and efficient and we will definitely be back. I can't recognise the hotel we stayed in from some of the other reviews on this site. Its a classy hotel in a great location and a midnight cocktail in the Windows bar overlooking the city is a great way to finish the day.

5* hilton - it does what it says on the tin.

from MATTH
I always stay at the London hilton -

A) because im a Hilton HHonors Gold member - and I get a free upgrade and

B) Its a great hotel

The staff are friendly and professional - the check-in girl even remembered my name as I checked out before me saying my room number.

The Location is perfect - handy for everywhere you would want to go to.

Windows restaurant is fab -

The rooms are generaly 5 star - nice bathrooms, bed linin, great views. - I once bagged a Park lane Executive Suite which was great but I would not have ever paid almost 800 pounds a night for it - I had to sign a disclaimer to say I wouldn't jump from the balcony and they only unlock the door if there is more than one person staying - someone to say - "Dont Jump!" maybe.

The Executive lounge has fantastic views and has a great atmosphire sometimes in the evening when the champagne come out however is quite small an full of Americans - (not that theres anything wrong with that)

Im sure there are better Hotels in London - But if the price is right - stay here - especialy if your Hilton HHonors gold/diamond menber - they love us.

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Expensive London Lots of free things to do. Look them up. British Museum is a great thing to do. Make sure you bring your credit card, with a high limit. Or just go window shopping.

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Other names for London Hilton on Park Lane Hotel

  • london hilton
  • hilton park lane
  • hilton london
  • hilton international london
  • hilton hotel london
  • Address: 22 Park Lane - London - England - W1K 1BE - United Kingdom
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