Le Meridien Piccadilly Hotel

, London, United Kingdom
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Le Meridien Piccadilly Hotel

, London
5 star

Rooms: 266

21 Piccadilly - London - England - W1J 0BH - United Kingdom Hotel Website | | +44 207 734 8000
815 Traveller

Reviews - Le Meridien Piccadilly Hotel

2/10
Noisy room - needs double glazing
Submitted by: Clare in 08/02/09
  • Age Group: 31 - 40
  • From: United Kingdom
  • Traveller type: Family Traveller
Impressed with reception but room very outdated and new bedding and curtains would give it a good lift. Got no sleep as a result of heavy traffic outside from 3am and the windows are not equipped to keep the noise out
7/10
Great Service and Staff; Tired but clean, cold A/C, well maintained
Submitted by: John Binford in 29/06/07
  • Age Group: 41 - 50
  • From: United States
  • Traveller type: Family Traveller
We had two rooms, one was very good, the other looked like a rock band had trashed it and the hotel had cleaned it up very well without replacing the carpet or torn daybed. They moved us to an excellent (but old, same carpet, clean this time) larger room with no increase in charges.
On the whole, a VERY good hotel in London near Piccadilly, well managed, tireless staff...but NEEDS a remodelling to justify the price. Would be a 10 with remodelling! I'd stay there again despite the problems.
1 out of 1 reader found this review helpful
3/10
Le Meridien Piccadilly - An expensive lesson in poor value
Submitted by: John in 22/08/06
  • Age Group: 51 - 60
  • From: United States
  • Traveller type: Family Traveller
I called the week before we left and they had us down for a standard instead of deluxe room. They said they would correct the problem (thank God I called to check!). When we arrived the room they had for us on the fifth floor was not ready and we would have to wait hours past the check out time to get into it. They told us that they had another "deluxe" room on the 2nd floor if we didn't want to wait (Jesus, they had a whole week to plan!!!). We were exhausted so we took it. The carpet was well worn and the furniture was dusty. There was virtually no drawer space. The bathroom was small and the water from the shower leaked on to the floor no matter what you did with the shower curtain. The air conditioning system could only blow cold air and it didn't matter how you adjusted it. The mattress was fair to poor as far as support goes. Also, the pillows where so worn that they were hard and had no fluff. We had also asked twice for a roll out bed for our daughter and they forgot both times. When they finally brought the bed one leg was broken and we had to prop it up with towels. They had no other bed to give us. When I had called earlier in the week they told me that they had free wireless Internet in certain parts of the hotel. This was just another lie. Internet, wireless or otherwise, was anything but free. In fact, Le Meridien Piccadilly charges ludicrous rates for internet and telephone. Don't even try to ask anyone for any information about the service. Everyone I spoke to seemed unsure or were dead wrong. I found a Le Meridien Piccadilly Telephone/INTERNET Directory under a pile of brochures in our room. A fifteen minute non calling card call to the US made from the room will cost you 83 pounds. That works out to about $160 dollars for 15 minutes at the current exchange rate. If you use a calling card there is a 2 pound charge every 30 minutes for use. Do yourself a favor and pass this hotel by. If you intend to spend the money they charge at the Le Meridien Piccadilly you deserve much better than they provide.

10/10
Excellent Hotel With Outstanding Service
Submitted by: Kemp in 01/05/05
  • Age Group: 51 - 60
  • From: United States
  • Traveller type: Family Traveller
This hotel was arranged online and at very competitive rate for the area. I was not anticipating such a nice room for the rate. I was traveling withy my wife and daughter (14 years old) and I had plenty of room and excellent furnishings. It was well worth the money spent.

Historical Traveller Reviews of Le Meridien Piccadilly Hotel

It is not the greatest, but I liked it

from A TripAdvisor Member
Essentially I agree with the 06/20/04 review. It was good, but not great. I paid $ 199 per night on Priceline in high season. I felt that I got a good deal and would stay there again for the same money. In light of the fact that everything in London is EXTREMELY expensive, I recommend the hotel.

A Little Worn

from A TripAdvisor Member
Not a 5 star hotel (not my room anyway). Room was small and a little worn. Housekeeping did a good job of cleaning, and the reception desk were very helpful and nice. There were three of us in family and from Priceline we got room with 2 twin beds. Upon check-in I requested a roll-away and was told it would be an additional 60pds. No thank you. She then told me I could just call housekeeping which I did and had a roll away all week (complimentary). Wonderful location, close to everything. Everything is expensive in London....

Avoid

from lathanNewark_Uk
Having loved the Meridien Hotels I had previously stayed at I was looking forward to the Piccadilly, unfortunately it was a total let down, it was like a bad 4 star hotel rather than the 5 star that it is supposed to be.

Housekeeping failed to clean the rooms two days running despite us having vacated the rooms between 08.00 and 17.00 hours and had to be chased up. The toilet would not flush which led to three attempts by maintenance to repair the fault, which they failed to do and the noise from the Cheers bar across the street till 3am does not make for a good nights sleep. In addition our mini bar was stocked with half drunk drinks and half eaten food, from previous guests which failed to be cleaned out even after requests.

The good points - the location is superb, the food in the terrace restaurant is very good and the front office staff excellent.

What is sad is that now my faith in the quality of Le Meridien hotels has been severely dented.

Good, Not Great.

from A TripAdvisor Member
This hotel has a good location, close to the underground, shops, plenty of restaurants. It is a tad shop-worn (but welcome to Europe!)

Wait until the GYM and spa is complete, otherwise you walk 3 blocks to a TINY La Fitness (that smells like a dirty sock).

Hotel is about 4-star by USA standards, requested and received upgraded room. Staff was nice. Rooms were attractive. Booked room on priceline for $225 per night. Starbucks next door makes for a good breakfast choice, as the hotel's offering are a RIP off....$35 for a continental breakfast. No thanks!

Good Location

from aimantakkisah
The reviews written for this hotel is rather mixed but I guess it all depend on your personal experience. Stayed in this hotel for 6 nights in April 2004. The room that I got was rather big, confortable and clean. Luckily it did not face the Piccadilly road thus it was less noisy but there was no view from the window coz it was facing inwards opposite another building. The food in the hotel was fine but it got bored after the 3rd day of breakfast with the same menu. The location is superb for theatre, shopping and even the park. Took the bus a lot, bought my self the daily pass and lots of buses pass by to all major attractions. The tube was too crowded so prefer the bus. Hope to go there again soon.

Lousy Housekeeping Staff

from A TripAdvisor Member
When we arrived, nobody helped us with our bags. We were directed to a room, which had not been cleaned by housekeeping. The toilet had not even been flushed, and there was dirty toilet paper in there. We notified the receptionist. We were directed to another room. It was extremely small. Even though the room had been "cleaned" by housekeeping, the papers on which the glasses in the bathroom sat had not even been replaced. The bedspread looked old and dirty. The room was generally dingy.
Our keycards also did not work. Everytime we went to our room, we had to go downstairs and ask them to rekey our cards. At 10:00 pm that night, the phone started beeping nonstop, like it was off the hook. We called engineering. We had to unplug the phone to make it stop. Good thing we weren't expecting any calls.
Only if you are willing to sacrifice quality for location should you stay here. This is a two-star hotel.

Loved the Location and Hotel

from CindynGA
My husband and I just returned from London. We stayed at Le Meridian Piccadilly because of bidding on hotwire.com. I was worried after reading some bad reviews here, so my husband emailed the hotel and asked for a larger room. Wow...we got a SUITE! It was a two room suite with a foyer. The manager also sent us a complimentary fruit tray. The street noise was a little loud as its a busy street out front. I used ear plugs and slept fine. The location is perfect. We walked everywhere. Its very close to the theater district so walking at night to shows and dinner was fine. I would recommend this hotel. The staff were all very nice, breakfast in the restuarant was good, and the door man was pleasant to speak with. We would go back again in a heart beat.

Cindy

Ask for a quiet room

from A TripAdvisor Member
I've stayed at this hotel twice, and I'd stay there again. The staff was very accommodating and easy to deal with. Given that the hotel is in central London, the rooms are adequately sized. Our room had two twin beds, a well appointed bathroom, and a terrycloth bath robe with a gentile 300 word entreaty (please don't steal our robes.)

We never ate at the hotel (why bother?) but the lounge areas are comfortable, albeit smoky, places to hang out, especially when they're not pre-reserved by convention groups (about half the time).

The close proximity to the tube and the theatre district is a double edged sword. Piccadilly is a busy street, with 4-5 lanes of traffic. I found the rooms facing Piccadilly to be pretty noisy. Given that I had a Priceline reservation, I thought I'd be unable to change. It wasn't a problem. So, ask for a room that isn't facing Piccadilly.

The workout facility has been under renovation for a long time. The free alternate facility is a health club, two blocks away, but fully stocked. I went jogging around Green Park & Hyde Park, which are a five minute walk away.

I've stayed at nicer big city hotels (Intercontinental Sidney comes to mind) with more modern refurbishment. Like I'd imagine London’s Savoy or Mandarin Oriental to be. But I have no real complaints about this hotel, and I hope you enjoy your stay!

Wonderful staff at Le Meridien

from spidaman
We came to the Le Meridien Piccadilly by way of priceline. After reading some of the previous reviews, I was worried I had made a mistake by booking on Priceline.Within hours of arriving at Le Meridien, all my fears were dispelled.We stayed in the hotel in late March, 2004. The staff was wonderful, and could not have been more attentive to our needs. We asked for non-smoking rooms--done. We asked for adjacent rooms--done. The rooms were always clean and fresh. The concierge was knowledgeable and helpful. The front desk was quick and attentive.The rooms were somewhat small and dated, although the furniture was acceptable. Like many old buildings, the walls are thick and quiet.I wish I could say what the dining is like, but the prices were out of our league.As many others have written, the location is unmatched. The front door is only about 50 yards from the Piccadilly Tube station. If Le Meridien is to be your London "home base", I would recommend buying a Tube pass, and only using the Underground. The only time we had to take a taxi was for our 6:30 am flight home from Heathrow. We were even able to take the Tube from Heathrow to our hotel on the way in.The only way we were able to afford Le Meridien was because they accepted our bid on Priceline at $150/room/night for 6 nights. Otherwise, the rack rate was about $329/night. That price is beyond our means.Enjoy the wonderful staff at Le Meridien Piccadilly!

A great hotel

from A TripAdvisor Member
I have stayed in several of the 5 stars hotels in London and never have I received such value for money. We booked the Hotel directly for a weekend away and was shown to a lovely bright room. Every single member of staff I met was smiling and cheerful. We decided to eat in the restaurant on the first night and the food was amazing, the way we were treated, we felt like royalty and breakfast each morning was superb! I wouldn't hesitate to recommend this Hotel, and I plan not to leave it too long before we return.

Top Local Tips for London

to and fro Heathrow If you don't take the express train from Paddington to Heathrow, this hotel is on the Piccadilly Line which is the direct line to Heathrow. Give yourself an hour-and-a-half to get to Heathrow on the Piccadilly.

Dining If you can get in even on an early table go to the Ivy or The Caprice

Use the tour buses Taxis get held up in congestion , use the tour buses at a fraction of the price!

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Other names for Le Meridien Piccadilly Hotel

  • london le meridien
  • le meridien piccadilly
  • le meridien london
  • le meridien hotel london
  • Address: 21 Piccadilly - London - England - W1J 0BH - United Kingdom
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