Kensington Town House Hotel, London
Reviews - Kensington Town House Hotel
- Age Group: 26 - 30
- From: Ireland
- Traveller type: Budget Traveller
Read 305 additional reviews of Kensington Town House Hotel at TripAdvisor.
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Historical Traveller Reviews of Kensington Town House Hotel
DON*T STAY AT THIS MOTELfrom Welltraveller
I am very well traveller. I have seing many hotels but this one was the worst. Hotels in Tora Bora (Afghanistan) are better then this one. My God! stay away from this hotel.
I was there one night and we moved to real HOTEL ( The Kensington Close Hotel & Health Spa)
I really don't understand why they give him 3 star !!!!
To my Scandinavian friends!!
Dette var en helvete ikke hotel. Ikke book i det hella tatt. Fin dere en annen hotel. Jeg mener det 100%.
Good luck ;)
We spent less than 2 hours in this hotel before fleeing....from twistedviolet
Although we are big fans ot this area of Kensington and have stayed in other lovely tourist-class hotels there, the Hogarth Hotel unfortunately has left us with less than fond memories. We had specifically booked this hotel because it adertised on the website that it was allegedly a 3-star hotel and had:
- high-speed internet access in every room
- air conditioning in every room (a plus in London where, in June, the temps hit the 90s)
- "executive double" suites with a desk, table, double bed, etc.
- modern facilities, incluidng multiple electric outlets, due to the recent renovations
Our visit started out badly when we arrived early at the hotel (8 am) and inquired about being able to check in or at least leave our luggage. The mumbling desk clerk claimed we had no reservation and spent 10 minutes staring at the computer screen and my driver's license until i had to point out where my name was on their register. He then had us fill out all the registration cards and go through the entire registration process, and as soon as we were finished, told us that we had to come back after 12 noon to actually "check in." Very frustrating.
We were able to check our luggage at the hotel, though (the concierge was nice and efficient) and went out to have breakfast. We returned at noon and were checked in by a different clerk, a young woman, who informed us that it was their policy to have guests pre-pay for all nights (this was also not advertised on their site, as they claimed no prepayment was needed).
We wearily paid the fees and headed to our room.
As for the room...
I have traveled to London many times and have stayed in the hotels there, so I'm very aware of the size differences between London hotel rooms (small to smaller) and American ones (usually very large). However, even by London standards, the room was completely unlivable. There was literally 6 inches of clearance around the bed, no place for a single suitcase, bag, backpack or other travel item, and no closet, desk, table, counter, or wardrobe for storage, just a few hangers on a wall. The bathroom door could not be opened more than 6 inches because it then hit the bed. The largest item in the room was the 42-inch flat screen TV mounted to the wall.
My boyfriend and I immediately realized that we could not stay in the room (actually, that we could not even get our suitcases into the room), and went back to the desk to change rooms.
We were then put in a slightly larger room (12 inches of clearance around the bed) but it had a closet and desk, so we felt it might be fine for our purposes.However, after 2 minutes, we learned the hard way that we were right above the tube station, so that every 2 minutes the room would shake. Worse, the room had no air conditioning or even a fan, so if we shut the window to block the train noise out, the room temperature soared to stifling. Finally, we went to check the internet access, and found out that it "hadn't been hooked up yet" according to the front desk. We also found that half the electric outlets had not yet "been hooked up" in the room. These were the proverbial final straws.
We found another hotel in London (The Radisson Kenilworth, highly recommend it!) and called a cab. I went to the front desk to get a refund, based on the fact that the room amenities had been blatantly falsely advertised by them and that we had spent less than 2 hours in the room. The desk clerk insisted on charging us for 1 night's stay (about $125.00) anyway, although she did refund the rest of our forced-prepaid amount.
The moral of this story: Check out the room before you pay, and if you really want to give this hotel a try (let's say you're into really large TVs and train noises), then don't expect the internet or outlets to be working in your room.
Hogarth Hotel across the street is not goodfrom A TripAdvisor Member
It is bad news, though, that the hotel is so close to the open-air rail lines that come into the tube station. We were on the 5th floor and our room was stifling. When outdoor temperatures hover at 90 degrees F, the room temperature will be at that same temperature until midnight. We were miserable.
Rooms that face the train tracks will hear the trains' ear-splitting comings and goings from 5:00 a.m. until after midnight. (I counted ten loud, clattering trains in less than six minutes.) Windows must be kept open to allow cool air in, so the noise is incessant.
Althought the hotel provides a fan, it is of little use. My solution to the heat was to dampen a large towel and sleep on it with a smaller one wrapped around my head - which was under a pillow to muffle the noise.
Yes, the room is modernly appointed (flat screen TV, nice bath fixtures), but it is tiny...barely SIXTEEN inches on three sides of a double bed.
DO ASK TO SEE YOUR ROOM BEFORE MOVING INTO IT. INSIST THAT YOU BE CHANGED IF THE ROOM IS NOT SATISFACTORY ...otherwise, if you enjoy hot, noisy hotels in summer with great fixtures, this one is for you.
Terrible hotelfrom skiva
stopped, the nightworks began till about 4am....there was never any mention of the train lines in the hotel's website. When travelling you think that it
doesn't really matter where you stay, as most of the time you're out exploring the city, however as we found, a good nights sleep is essential :)
The guy who greeted us was rather scary looking and not helpful at all - toothless and barefoot in appearance. An indication perhaps of what lay ahead!
We had communicated with the hotel via email prior to our arrival; they had stated check in was at noon, but once we arrived they changed their mind and said it was 2pm. So we had to wait....after getting off a 20hr flight from Australia, that's the last thing we wanted to do.
The room was so small, the 'bathroom' comprising of a sink, toilet and 'shower'was just as big as an airline toilet, that was a struggle! Also, the room was quite cold and when we asked to turn the heating on, we were told it only gets turned on in winter. Grr!
I guess the only pleasant thing to say about this hotel is the breakfast was decent enough for the price paid. And the location is very close to food shops,a yummy bakery, fast food outlets....and to the Earls Court tube station!
I would strongly suggest not to book this hotel, if we had read the trip advisor reviews, we would never have booked this place, not matter how cheap it was!
I also strongly believe that this hotels rating needs be downgraded, eg to a hostel. But then again, I've been to hostels which were in much better condition than Ramsees.
Faulty Towers Take 2from A TripAdvisor Member
Never to Ramsees againfrom A TripAdvisor Member
We had booked the room via Internet and there was some mix-up with the costs. It seemed as though they were going to charge us for an extra night. After we noticed this and went to complain, the mistake was corrected. However, we did not get a proper receipt so at home we had to wait for the credit card bill to arrive to check if the charge was ok. Luckily, it was..
Our bedcovers were never changed. The same was with the towels. The _wet_ towels were folded on the beds looking as if they were changed but they were not. We got new towels only after we went to ask for them from the reception.
The headboards of the beds were detached, that is, they were not attached to the beds at all which was a nasty surprise when you first time rested against one.
In the morning, the same people that were just doing the cleaning came to serve breakfast - in the same clothes. I am not sure if they even washed their hands.
Nice Very Nicefrom A TripAdvisor Member
Got a great deal through their hotel website, which made our stay very pleasurable.
We strongly recommend this hotel.
Horrible!!!from A TripAdvisor Member
The hotel is very tacky, with dirty carpets and bedsheets and towels that were not changed. The underground lines run next to the hotel, of which 50% of the rooms face. Don't expect any silence to think or sleep between 5am and 1am.
Towards the end of our stay, we came back to the room after a days outing and found the room to be "broken into". However, the front door was rudimentarily repaired, but no attempt to made to repair the door in the bathroom. When I enquired at the front desk, no-one claimed to have any knowledge of what had happened! A few days after we checked out, we realised a jacket was stolen from the room. I'm just happy to never have to stay at the Ramsees again.
what a dumpfrom A TripAdvisor Member
Never tired of the tube?from A TripAdvisor Member
We stayed in the Ramsees for three nights but hardly got any sleep as two lines of the tube (underground/subway) in two directions passed a few meters from our windows from about five in the morning till one at night.
Also, the shower/toilet has a terribly low ceiling and the shower itself must be handheld. No chair or stool to put clothes on, etc.
At all times: avoid the Ramsees.
Top Local Tips for London
Eating out with young children not many pubs let young children enter even to dine, look up the best family dinners before you arrive
London Pass We purchased a London Pass on the internet and they are really good value for money, getting you into all the popular attractions like Tower of London and St Pauls as well as underground travel as much as you like.
Oyster Card an essential We bought week-long Oyster Cards which gave us bus and underground transport in zones 1 and 2. They cost around 23 pounds and were well worth it. We were able to hop on and off buses and tubes as we chose, and never needed to go outside the covered zones for any of our tourist activities. Very convenient, never having to worry about finding change or queueing to buy tickets.
Other names for Kensington Town House Hotel
- london kensington townhouse hotel
- kensington townhouse hotel london
- hogarth hotel london
- hogarth hotel
- Address: Hogarth Road - London - England - SW50PU - United Kingdom
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