Kensington Close Hotel

, London, United Kingdom
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Kensington Close Hotel

, London
3 star

Rooms: 550

Wrights Lane Kensington - London - England - W8 5SP - United Kingdom Hotel Website | | 0870 7517770
1407 Traveller

Reviews - Kensington Close Hotel

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Really too small
Submitted by: Paola Musumeci in 22/06/05
  • Age Group: 31 - 40
  • From: Italy
  • Traveller type: Young Couple
It is a comfortable hotel in excellent position, good service. Extremely small the rooms, really too small.
Don't go
Submitted by: Simpson in 09/05/05
  • Age Group: 41 - 50
  • From: Ireland
  • Traveller type: Weekend Breaker
Just back from a two night stay at the hotel, my advice would be not to go, the reception area is very shabby with receptionists who have a distinct attitude problem, stayed in room 156, first evening, gashed my leg badly on spring coming out of a hole in the mattress, I reported this to reception (with leg still bleeding) only to be told that they couldnt change the mattress and I would have to sleep in it for that night, the continental breakfast doesnt exist, it is just a few cold croissants, with very little cutlery, no toast, cold tea and coffee, we ate out the for the rest of the stay, after much ado they transferred us to a second room the next day but with no apology, as they dont appear to have any spare (new) mattresses, watch out if you happen to get room 156!

Historical Traveller Reviews of Kensington Close Hotel

V.Good Hotel

from A TripAdvisor Member
I found the Kensington Close to be a wonderful hotel. It was my first trip to London and I was very nervous.... I was with tour group-Cosmos-and just loved the hotel. It was close to everything. My friend and I were able to walk to the tube and do some sight-seeing on our own. Rooms were VERY clean and food in the Carvery were excellent.
I also loved Marlowe's PUb. I had a very nice chicken sandwich there.
Service was great and everyone was helpful. I would recommend this hotel to anyone and hope to stay there next time I go there. Please email me if you have any questions about this hotel or Cosmos trips.. I would reccomend both. My email is Thanks!

a sign of relief!

from A TripAdvisor Member
This Hotel was like a breath of fresh air in comparison to many of the so called 3 star Hotels in London. I found the reception assistance to be extreemly helpful and friendly. The hotel was clean and the spa was awsome.. The room was a bit small, but I didn't mind. It was comfortable, clean and it appeared as if it had been refurbished. I would highly recommend this hotel. Especially if you're looking for something up to par that you won't pay an arm and a leg for, like many of the hotels in London... Big ups to the Kensington Close. I will be returning...

Great value for the money

from A TripAdvisor Member
I have just returned home from my first visit to London, England. We booked a package through go-today. It was a terrific value for the money. for only $499 we received round trip airfare and 6 nights at the Kensington Close Hotel. Our airline tickets alone had a price on them of over $1400.00 That is a $900 saving right off the top. The Hotel had a great location for easy Tube access. We had no trouble finding our way to any of the historical sights. There were 3 restraunts and a bar. The concierge and tour desk were always helpful. A continental breakfast was included in our package. Ham, cheese, hard boiled eggs, toast, danish, croissants, rolls, mellon, sliced oranges, plain yougurt, cereal, orange juice, grapefruit juice, milk, coffee and tea were the daily selections. The posted nightly rate for a twin room was over 149 pounds which would equal over $240 US dollars. We requested an extra nights stay and they would only give us the same room at 99 pound with no breakfast. This forced us to buy an extra night online at a foreign hotel consolidator. We were able to stay the extra night for 65 pound which equals $110 US Dollars. It was annoying to have to take the extra step but I believe it was worth it. We still had not seen Buckingham Palace or the London Eye and needed the extra day. The best part of our trippackage was that we were able to stay and additional week in London and have no increase in our airfare. We did not even have to book the hotel with this part of the package. This was a big plus for us since we have friends outside London with whom we would be staying the extra week. The room was small comapared to our American standards. One of the twin beds was quite soft. The rooms have no airconditioning but the window was able to be opened very far with a special tool the concierge would open it with. Our average temperatures were only in the low 70's so air was not a life or death situation, but it did get quite stuffy due to no cross ventilation. Our first night I had eaten a bad meal down on Canary Wharf and was very ill. They quickly bought me up a fan to the room which helped tremendously the rest of the week. We had attempted to buy a fan at several stores with NONE to be found. We had a wonderful trip and felt completely safe at all times. If the heat bothers you at all I would be sure to make another choice. I know we will go again if we have the opportunity.

For the same price as a hostel...

from A TripAdvisor Member
... you can get a hotel.

When my friend and I were looking for London lodging, she wanted hostel and I found the Kensington Close hotel for the same price. I didn't expect much, but was pleasantly suprised.

The staff was nice, location was perfect, and it was only a two minute walk to the tube. Yes the rooms were small and there was no air conditioning, but that is the norm in Europe. We Americans are a little spoiled.

It is hard to find a liveable hotel in London for less than $125 a night. This was a great bargain. I would definitely recommend it for the budget traveler.

Fantastic Value for a Nice Hotel

from A TripAdvisor Member
We also got a room at the hotel's website for 65 pounds but we had a Superior Room, which is larger than their standard room (approximately the size of a standard US hotel room), because we had to have a cot in the room for our daughter (it apparently would not fit into a Standard room so they must be small). Although the beds were a little on the short side, we found our room to be clean and very quiet (we were at the back of the hotel, not much of a view but we didn't mind). We also found the staff to be helpful and quick with helping us--they were also great about answering questions via email before we arrived. Also, as others have noted, the location is fantastic. We would definately stay there again.

Great Deal!

from A TripAdvisor Member
We found a great deal on the hotel website for Sunday night (65 poounds rather than the usual 160 pounds). The room was very small, a standard room for London. It was very modern and clean in the room although the lobby and hallway had some terrible smoke filled carpet. The staff was a little slow, but helpful. The best thing about the hotel was the price for a hotel in that location - lots of shopping and good restaurants abound and it was two minutes to a Tube station! If I get that deal again I will defintely return!

To Hot

from A TripAdvisor Member
Stayed at the Kensington Close at the beginning of the heat wave in mid July, for 9 days. It was unbearable as far as the heat was concerned.
With no AC and fans at a premium and windows that bearly open. The rooms are small to say the least but they where clean and kept after.
The coolset place was the pub, in more ways than one. Actually thought about sleeping in the pub after it closed since it has AC. The location was great, near the underground and many attractions that are in walking distance.Would I stay again, yes, but for only 2 or 3 days.

t recommend...

from A TripAdvisor Member
When we arrived we were told that they only had a twin even though we booked a double. After some hassle, they found us a double - which was horrid. It reeked of damp and the bed and desk could barely fit into the room it was so small. When we went down to complain they said that it was a superior room! I don't want to know what the standard rooms look like. The second double they gave us (Didn't they said they didn't have any???) was the same size but at least it didn't smell of damp. I will say that the bathroom was clean but the room's walls were filthy and the carpet hadn't been vacuumed. It was stifling hot and overall it was the worst hotel I have stayed at in London (and I am there quite alot).

It was hotter than Hades!

from A TripAdvisor Member
It was a hot horrible place! The Kensington Close needs to come into the 21st century. The room was hot, there was nothing to offer relief in the midst of London's Heat Wave. Even the water and the juices available at the breakfast buffet were not iced. I was disgusted that we were charged PER glass of soda at the dinner buffet. I tried to reach reception, and the phone rang over 50 times with no answer. There was no working ventilation system in the bathroom, you shower, attempt to dry off, and then were wet again from the steam. I suppose during other seasons the situation is bearable. On a good note, the concierges were very helpful and efficient. The maid staff did a good job keeping the room clean.

Great hotel with amenities

from A TripAdvisor Member
My husband and I stayed at this hotel during the first 2 nights on a sight-seeing tour of Europe. It was wonderful.

The lobby, hallways and rooms were very clean. The rooms were a bit small, but they and the bathrooms had been recently refurbished and were very nice/modern.

The hotel is not air conditioned, but we left the window open and were not uncomfortable (1st week in June).

The best part of this hotel is definitely the spa downstairs. Residents of the neighborhood can join the spa (and do) - it's that good. They have a lap pool, jacuzzi, weight room and more. The only drawback is that it closes at 9:30pm. However, we found it a lovely way to start and end a long day of sight-seeing (especially soaking your feet in the jacuzzi).

The carvery breakfast is also excellent, so I'd recommend trying to get that included (I think it was about 10 pounds otherwise).

I'd stay there again in a heartbeat.

Top Local Tips for London

avoid middle priced properties London offers only excessively expensive or run down accomodation. Therefore either choose a USD 65.- room in e.g. a Bed&Breakfast in Sussex Gardens or go for a USD 300.-+ hotel. Anything in between will offer rooms/interior of perceptibly inferior standard (only service level will vary).

avoid middle priced properties London offers only excessively expensive or run down accomodation. Therefore either choose a USD 65.- room in e.g. a Bed&Breakfast in Sussex Gardens or go for a USD 300.-+ hotel. Anything in between will offer rooms/interior of perceptibly inferior standard (only service level will vary).

Airport Pickup I contacted the concierge at the Kensington Close by e-mail last summer and told him I and my friends would be staying there for 10 days in March 2007. The fellow's name was Boyd and he was terrific. He arrainged several tours for us via e-mail, gave tips on buying rail passes at a a discount, and arrainged for us to be picked up at the airport upon arrival and dropped off on departure. Since there were six of us and we had large bags for a 10 day stay, Boyd sent two drivers. The price was very good and beat the heck out of a taxi and it also beat the heck out of trying to lug heavy bags onto the tube.


Other names for Kensington Close Hotel

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  • Address: Wrights Lane Kensington - London - England - W8 5SP - United Kingdom
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"Really too small" - Paola Musumeci

"Don't go" - Simpson

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