We stayed at this wonderfully oringinal hotel after a function in the fabulous Crystal room. The atmosphere is lovely and the staff super helpful, even very late at night. After the function late into the night there were lots of comfortable rooms and nooks to sit, even a log fire! No one hurried us. The breakfast was superb, every thing one could wish for in fabulous surroundings and again we were not hurried at all. The room was clean, very quiet, spacious and the bed comforable. We travel the world and it was a lovely change from the usual boring run-of-the-mill hotel all too often found these days. (The only critism we could find was that it was a little on the chilly side.)We shall return!!
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The room has excellent facilities but the air conditioning is unsatisfactory and the room was too hot. The dining facilities were cramped, with tables bunched too close to other guests. The service in the dining room was very poor. Waiters had to be sought out every time something was required with no anticipation of a guests requirements.
4 out of 4 readers found this review helpful
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We stayed here for a week in 1992 and loved everything about it! It was quaint with flowered wallpaper and chintz overstuffed chairs in the rooms. However, looking at these photos in 2006 it looks like the rooms now have painted white walls, which is really too bad! It was so charming in 1992! The hotel is smaller than it looks. We were in room 438 which overlooked the front courtyard and was a great room! I am very, very saddened to see the changes, the modernization! Yes, the elevator was also old and noisy when we were there (very narrow, it held about 6 people, standing as if in a line, had mirrored walls, and a gated opening on each floor) but it was fun! The whole place was charming with a few elegant touches, such as the uniformed man who greeted you upon your arrival in the courtyard, and a fancy restaurant. It was the highlight of our stay in London, among hundreds of great highlights!
5 out of 5 readers found this review helpful
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Like Katherine (the first reviewer) I too was put in a small single bedded room, but didn't suffer the misfortune of being frozen to death! The hotel is quaint, with a rickety lift, but overall it is efficiently run and the service attentive. Standard English breakfast was plentiful and of good quality, though freshly squeezed orange juice is now the industry norm.
6 out of 6 readers found this review helpful
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I stayed at this hotel for business last night, and found it to be slightly tired and shabby. The building itself is beautiful and has many amazing features, but it needs redecorating and updating. But worst of all, I was in a tiny single room, with old, draughty metal windows and an inaequate heating system on one of the coldest nights of the year. I spent the evening feeling cold and miserable. Additionally, parts of my cooked breakfast were stone cold! I was glad to leave to get somewhere warm in the morning!
13 out of 13 readers found this review helpful
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