InterContinental London Hotel
Reviews - InterContinental London Hotel
Read 666 additional reviews of InterContinental London Hotel at TripAdvisor.
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Historical Traveller Reviews of InterContinental London Hotel
Excellent Service and Roomfrom davidw70
The room was a reasonable size for London although not huge. However, you could see the quality of the furnishings, bathroom fittings, Bose sound system, etc. There was an good rain shower over the bath.
Breakfast was superb - best orange juice I've ever had, and good buffet selection plus chef on hand to cook omlettes, fried eggs and waffles. Probably worthwhile including in the price of the room as not cheap otherwise. Prices in the bar were similarly expensive (£5 for beer, £6.50 for glass of wine + 12.5% optional service charge) but probably expected for a hotel of this quality in central London.
Fantastic Service in Fantastic Hotelfrom JG_16
We didn't eat in the hotel, but the drinks we had in the bar were great (including the free champers on NYE thanks to the lack of Club lounge) , and the service was amazing at all times from every member of staff.
Definitly worth a stay...and we had no problems getting a cab, even at 9.30pm on New Years Eve! We'll be staying here again!
New Year Celebrationfrom northwest1
I was fortunate enough to be offered a very good room rate inclusive of breakfast for inner court rooms, these rooms are of a small to reasonable size for London and are obviously new, try and avoid room 721 if you go, we asked to be moved because of the noise from the service lift next door.
The Staff and the reception/public areas were very very good we were treated very well and my room complaint was handled with no issues.
The location of the Hotel is superb and for sure is the big plus point.
Overall we really enjoyed our stay, five star London Hotels are expensive this Hotel being no exception, we would return.
Excellent Hotel, with possibly the best staff in Londonfrom iamorgan
Breakfast is also a feature of the hotel in the "Cookbook Cafe". Continental breakfast is on a buffet, but English Breakfast is cooked to order, meaning your food is always fresh and hot, again, this puts the hotel streets ahead of other hotels in London where quite frankly the breakfast lets other hotels down. Another selling-point of the hotel is the bar, the service is great and they bring round hors d'oeurves every 15 minutes.
Although the spa is not open yet, nor is the Club InerContinental lounge, so they are not meeting all Royal Ambassador benefits yet. Overall, the hotel is fantastic and I highly recommend it, I will certainly be returning, really can't speak highly enough of it.
Please disregard comments posted before 2006 as the hotel has been fully refurbished (about £80 million) so it has been transformed and it has improved beyond belief. Oh and did I mention the excellent servivce?....
Paper thin walls in a 5 star hotel?from globehopper1
Nice, not greatfrom Girl13
Dilapidated, small rooms, but full-rate pricesfrom Gemakan
I arrived mid-morning on a Sunday and, although the lobby area was not busy and there were two or three doormen and luggage porter staff on duty, I was left to cart in my own suitcase and bags. The staff saw me do so but, even so, did not offer to help.
However, the guest relations managers on duty (Sabrina and Anthony) were very professional and pleasant and although there was no room available (early check-in was requested but I knew it could not be guaranteed) they did everything they could to find a room, even after I sat in front of them calling The Connaught and The Berkeley to try and get a room there instead (for the same price +/- £5).
The challenge for them was that most of the hotel had already been closed down, ahead of a complete closure for eight months from the end of September. All rooms with views of Hyde Park were already stripped bare. The hotel bar was also shut down. Outside the main entrance were trucks taking away (presumably for the waste dump) exactly the same carpets and furnishings that I was paying full corporate rates for. Clearly the management had not considered that the diminution in service and amenities and the overall tired and shoddy nature of the rooms’ fixtures and fittings (including dirt-encrusted bathroom taps (see photo) and a rusting floor-lamp) should warrant any comparable reduction in rates. In the end I managed to get one of the “concept” rooms which apparently shows the colour scheme that will exist post-renovation (see photos).
As an InterContinental Ambassador-level “Priority Club” member, I was able to persuade the guest relations managers to allow me access to the Club Floor lounge, which was not yet shut down and served the usual breakfast, canapés, drinks, etc, and was a pleasant place to rest. I also managed to get the waiver of a £6.50 + VAT charge simply to wash and iron a shirt (I could buy a brand new, though not top quality, shirt for the price in Oxford Street).
No doubt after renovation the place will look more modern with new fixtures but I can’t see how they will solve the problem of small rooms, low ceilings and tiny bathrooms.
The hotel’s location is good in the sense that it is close to Hyde Park but, in my opinion, in all practical senses it is not the best place to be. Yes, the Tube is just five minutes’ walk away (albeit up and down several flights of subway stairs), but apart from that the only things near are the other big hotels and car showrooms along Park Lane, the residential mansions in Mayfair, and the hotels and embassies along Piccadilly.
I will not be looking to return when the place reopens in 2006.
Five Stars?????from A TripAdvisor Member
Never again will i stay at the supposed 5 star Intercontinental...
A Great Long Weekendfrom pauleeepaul
one of the best places in townfrom A TripAdvisor Member
Top Local Tips for London
El mejor hotel de los que he estado Estuve en el hotel tres dias con mi novia y desde que entramos al hotel hasta que salimos todo fue fabuloso.
Tour Bus There are several tour buses but for value for money, entertainment, and knowledge I would reccomend The Big Bus Co, as one of their tours had live commentary and included in the price was a boat trip. Also if you booked other attractions with them you queue jumped.
Watch out for those fast walkers with their cigarettes While I was in London, I witnessed the particularly strange phenomenon of London's quick-footed business commuters, surging from the bowels of the train and subway systems of Victoria's Station. To say these people are single-minded and brusque with tourists is a very kind way of describing them. Add to this that about 95 percent of Londoner's smoke, and you have a recipe for trouble. While I was there I felt I needed to constantly keep in step, or step out of the way quickly in order to dodge the charging, puffing hoards, and the lit ends of their cigarettes. A Londoner intent on getting home to their tea and biscuits is a fiersome sight! :-)
Other names for InterContinental London Hotel
- intercontinental london park lane
- intercontinental london
- intercontinental hotel london
- Address: 1 Hamilton Place - London - England - W1J 7QY - United Kingdom
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