Hilton London Paddington Hotel
Reviews - Hilton London Paddington Hotel
Read 882 additional reviews of Hilton London Paddington Hotel at TripAdvisor.
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Historical Traveller Reviews of Hilton London Paddington Hotel
Location, Location, Locationfrom bagoda1
Good refurbishment of historic hotelfrom JCW
Great Locationfrom A TripAdvisor Member
Fuggagetaboutit! The worst!!!!!from SugarWahine
Loved the Hilton Paddingtonfrom A TripAdvisor Member
Lovely beds and duvets and the bathroom was gorgeous where the shower actually worked well for hot or cold. Since it was July 2003 and a bit warm, it was lovely to just be able to take the ice bucket provided and walk down the plush corridor to get ice chips from the machine on the same floor. Would definitely stay there again.
The Worst service I have ever experiencedfrom A TripAdvisor Member
Convenient But Average Customer Servicefrom poleinahole1
The convenience to the Heathrow Express is unbeatable, but customer service is very spotty, which suggest management is not the best. Most of the staff are students learning English, while most of the housekeeping staff speak little English.
If you arrive early in the morning, you are most unlikley to get a room until 2-3 PM--even as a Hilton Honors member, which detracts from the convenience of staying here when arriving into London from the US. Mind you this is the case with most of the piopular hotels in London, though not with the smaller places which might be a better bet if this is your situation.
Concierge staff are especially inept in bringing luggage promptly to your room or finding your luggage if you leave it with them for a few days--I've nearly missed train connections as a result, so advise collecting your stuff well in advance of when you need it. Also, if you leave luggage for more than 3 days, they want to charge you even if you are staying several nights with them over several weeks!
The rooms are nice and modern even if small, but again this is par for the course in London. Food is expensive and mediocre--but there are a lot of snack and restaurant options nearby.
Getting access to the great rates this hotel often advertises (especially the winter weekend breaks)is not easy for folks who don't live in the UK, and the hotel won't volunteer these. If you book through a corporate travel service you are out of luck.
I have yet to stay in a room with broadband which is strange in such a new hotel, so hooking your laptop via the telephone lines is an expensive proposition for business travelers. Unlike some London hotels that include phone charges for laptop connections if you pay a corporate rate, the Paddington Hilton doesn't give you a price break.
All in all a convenient location for folks with early morning flights out, but not up to the usual Hilton standards.
Take me to the Hilton!from jokemuc
Lovely hotel, outrageously expensive breakfastfrom Onewriter
excellent servicefrom happy_evil
When we checked out, we asked for assistance to bring the luggage downstairs. The staff actually help us to bring all luggage to Paddinton station, even unloaded to the Heathrow Express!
Overall, the location of the hotel is great. 15 mins to airport is a credit. Place is clean and nice. I found that the room is quite big.
Don't understand why people say the room is small...this is London!
Top Local Tips for London
Getting around We paid £5.10 each for the day to use unlimited buses and tubes. We even caught a bus at 2am back to the hotel for this as you can use the pass until 4.30am the day after purchase!
Big Bus Company Touring The best bargain to see the city. We did the bus, walking, and river tour with this company for 17 pounds.
Visitors: Get an Oyster Card for public transportation I just learned about this a year or two ago: the Oyster Card is a stored value card that you load up with some cash and then use to pay for entry to the underground and buses. It's a contactless card, so you wave it over the reader on entry and then again when you get out. (You don't even have to take it out of your wallet or purse, as long as it's not buried too deep...) Displays at the turnstiles show you how much value is left on the card after deducting the appropriate fare. Adding cash by machine is easy at any underground station and many news agents. It makes using the transit system a piece of cake. There's a 3 pound deposit when you get the card. In theory, at the end of your visit you can get the deposit back at any underground station windows, plus any remaining stored value. However, since I travel to London frequently, I just keep it and add 10 or 20 pounds every so often to keep it topped up.
Other names for Hilton London Paddington Hotel
- london hilton
- hilton london
- hilton international london
- Address: Praed Street - London - England - W2 1EE - United Kingdom
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