I just booked two colleagues into the Metropole thinking it was a good hotel. But I was astounded by the overly aggressive doorman who would not let me pick them up. He was very confrontational and it left a very bad impression. That's the last time I book anyone into this hotel. I have never experienced anything like it.
I tried ringing to complain but no one answered the phone on their website.
1 out of 1 readers found this review helpful
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Location: Edgware Road next to Egdware Rd tube.
Price: A double room cost about 90 pounds. Look out for offers! This is the only Hilton in London that have quad rooms. (!)
Rooms: We stayed in the West Wing in a Family Hilton deluxe plus room. Nice room,clean and spacious with panoramic wiew. The rooms could do with a redecoration, they felt a bit worn. A special touch is that they have plugs for all different kinds of electrical gadget, wich helped a silly swede that forgot her travel adaptor at home.
Staff: Very friendly and helpful. At first we got a room in a different category than reserved, and they really worked hard to make it up to us. We got a complimenatry breakfast worth 90 punds and a better room the following day. A special thanks to Rubeena in front desk!
Breakfast: Excellent! A wide choice of warm and colf food, the buffet table must have ben at least 10 meters long including an egg chef table. Divine freshly squeezed orange juice served at the table.......
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16 out of 16 readers found this review helpful
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Was very impressed at how such a big hotel can offer such a personalised service. The breakfast was amazing, with a lovely spread. We also had a fire alarm going off and the evacuation took place in no time and without any panic at all. Well done...will definitely return next year.
44 out of 44 readers found this review helpful
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We were there in Aug of 04. The rooms were very nice and spacious. I was traveling with my two college aged kids and they liked it too. Everyone was very friendly. The restaraunt had just opened and it was very good. We traveled through Globus and they had Globus people right in the hotel which made it very nice also.
37 out of 37 readers found this review helpful
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