Henry VIII Hotel, London, United Kingdom
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Henry VIII Hotel, London
Traveller Reviews
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Official Contact Details - Henry VIII Hotel
- Address: 19 Leinster Gardens - London - England - W2 3AN - United Kingdom
- Phone: 44 02072620117
- Email:
- Official Website:
- Hotel Class:
- Rooms: 107
"This is the worst hotel I have ever stayed in, and I have stayed in many all over the world. It..."
"Shameful utter shameful. My wife begged me to take her to this hotel as she had always wanted..."
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Reviews - Henry VIII Hotel
3 reviews
(Showing 1 - 3)
NEVER AGAIN!
Submitted by: Hilary in 07/16/09
- Age Group: 51 - 60
- From: United Kingdom
- Traveller type: Weekend Breaker
This is the worst hotel I have ever stayed in, and I have stayed in many all over the world. It was disgusting and in dire need of refurbishment. There was only 1 lift working, the room key didn't work properly, the breakfast was horrible with powdered scrambled egg and bacon which was barely cooked - completely inedible. The staff were rude and barely able to speak English. There is absolutely nothing I can recommend about this hotel, it really was the pits and definitely not worth the money we paid. How on earth did this place get a 4* rating - it certainly did not deserve it and I will warn everyone I know to stay away from it and so avoid the huge disappointment we experienced when our anniversary weekend was ruined. Beware people - stay away from this dump!
The Worst Hotel in the World
Submitted by: Phil in 06/22/09
- Age Group: 31 - 40
- From: Germany
- Traveller type: Young Couple
Shameful utter shameful.
My wife begged me to take her to this hotel as she had always wanted to stay there. What a mistake!
Poor service from the receptionists (with a queue a people standing waiting a girl appeared and decided it was more important to answer the phone first). Our room key didn't work and I was forced to return to reception THREE times before they agreed to send someone up to have a look at the problem. Only one lift worked and when it finally arrived the cleaning woman next to me quickly pushed herself and her trolley into it leaving no room for me!
Breakfast was shocking (rubber egg & bacon - the website promised 'traditional English Breakfast') Staff unpleasant and rude - My wife complained that her cup was dirty and was told it was her own fault for putting it near a leaking coffee machine.
Our room was like a matchbox and hot. It laughably contained an air -con unit with a sticker on it saying not ready for use yet!!
Most staff were Spanish and incapable of understanding basic English (I'm a qualified English teacher so I'm used to communicating using simple English but even this was beyond most of them).
We saw dozens of other people complaining during our stay. The manager (I presume he was this) told one unhappy guest that he was "tired of this" and then walked away. A French couple there at the same time were complaining that they had been forced to spend two nights in a single room!
I filled out the feedback form at the end of our stay and asked to be contacted to discuss our complaint - of course we never heard anything. Perhaps I should have written in Spanish. Phillip of Spain would be a better name for this place.
Save your cash and sleep in the gutter, it's better value for money.
Henry VIII - Worst hotel ever
Submitted by: Stuart in 04/03/08
- Age Group: 31 - 40
- From: United Kingdom
- Traveller type: Honeymooners
The henry VIII hotel is the worst 4 Star hotel I have ever stayed in - It is advertised on its own website as a 4 Star. I would not give it a 1 Star.
Most of the staff were nice, one particular member of the reception staff was truely bad.
The Room: For a 4 Star room, the room was dirty - water marks on the ceiling, dirt marks on the carpet, flaking paint. The room was tiny - barely enough room for the bed and a wardrobe. I would have expected some more space in this room. The bathroom was too small, and made me claustrophobic - Something I do not suffer from.
Facilities: The swimming pool was nice, it was clean. BUT the water was very cold - I would estimate at 5 Celcius. Too cold to swim. The sauna was small, and adequate.
Food: We did not have any food at this hotel, as they charged 10 UK Pounds for breakfast - We ate out.
Overall, the price of the room - £120 per night was too high for the facilities we got, if this included breakfast then MAYBE it would be OK.
The policy of this hotel is to take payment when you arrive, then when you leave they want payment again - they then refund the first payment when you leave. This was very worrying as I needed nearly 1000 UK Pounds for both payments available, this was our honeymoon and money was allocated to different things.
Finally, when I asked to see the manager, this person was not present - I could have expected this. I completed the comments card, and requested that they write to me detailing the points I made to them. I am still waiting for the letter to my points. I wonder how long I will need to wait before I get a reply.
In conclusion, I would definitely not recommned this hotel to anyone, it is over priced has poor facilites and some of the staff could be better.
I would give this hotel 19 out of 100 for quality.
We will not be returning to this hotel!!!!
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