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| No. of Rooms:
240 |
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 | | for Ew Grange City Hotel in London |
| Total of 3 reviews |
Showing listings from 1 to 3 |
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| Submission date: 2007-12-10 - Date of Stay: December 2007 |
| Submitted by: Anke - From: United Kingdom |
| Type of Traveller: Special Interest/Event - Age Group: 31 - 40 |
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| Grange City Hotel - Worst 5 star in London??? |
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I got married on Saturday 8th December, in London. It rained for most of the day but the church service was beautiful, dinner was absolutely lovely and everyone was up and dancing as soon as the disco started.
The only thing that spoilt the weekend was the Grange City Hotel.
I arrived on Friday evening, with a room allocation of 12 rooms and several hungry wedding guests looking to check in and get the wedding weekend underway.
Personally, checking in took me 40 minutes. That's 20 minutes waiting to be served and another 20 minutes from the time I reached the desk till I had my room card in my hand. The reason given was that the receptionist wanted to "find me an extra special room". From listening to his increasingly worried phonecalls it was clear that, actually, no room had been allocated to me and he was trying to find a vacant one.
At the Grange City guests have to pay in full for their accommodation (in advance) at check in and then also put their card through aga... Read more |
| Was this review helpful? Yes - No |
5 out of 5 readers found this review helpful |
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| Submission date: 2007-02-07 - Date of Stay: March 2006 |
| Submitted by: Sasha Byfield - From: United Kingdom |
| Type of Traveller: Young & Single - Age Group: Under 18 |
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| Poor Service and Staff |
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Very poor and shit and no facilities, staffs very poor and rude and ignorant. awful behaviour. Very discriminative. |
| Was this review helpful? Yes - No |
16 out of 17 readers found this review helpful |
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| Submission date: 2006-10-01 - Date of Stay: September 2006 |
| Submitted by: Soo - From: United Kingdom |
| Type of Traveller: Business Traveller - Age Group: 31 - 40 |
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| Avoid, avoid, avoid |
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Before writing a scathing review, I thought I'd better check with the hotel website to see what they claim. This is what they have to say:
"The Grange City Hotel is a spectacular new luxury 5 star hotel. Superbly located with unique panoramic views over the City and just a gemstone's throw away from the Tower of London the Grange City represents a first for a hotel of this standard in the City."
Okay, now I can begin. First, a bit of background. I was booked into the Grange Holborn because of an early meeting in Southhampton Row, i.e. solely for location. I would normally stay at the Covent Garden Hotel or similar (see reviews - they are wonderful), but was concerned enough about making the meeting in an unflustered state, I chose the Grange Holborn. I have written on their section of Tripadvisor in detail about what happened when I arrived, but in brief, they had cocked up,'lost' internet bookings and didn't have a room. The solution to dispatch me in a taxi across London to th... Read more |
| Was this review helpful? Yes - No |
22 out of 22 readers found this review helpful |
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