Euston Square Hotel, London
Reviews - Euston Square Hotel
Read 554 additional reviews of Euston Square Hotel at TripAdvisor.
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Historical Traveller Reviews of Euston Square Hotel
Dont spend money on a small room with traffic noisefrom A TripAdvisor Member
Coming into the room we understood why, the rooms are 2 x 3 metres !
The light worked only in the very small bathroom.
Not in the least the rooms are near a very busy and noisy road, so you don't get much sleep .
The breakfast was fair enough , and the staff was to one exception helpfull and understanding.
Luckily we could without problems cancel our stay after the first night , and got a refund of the remaining night.
Quite reliefed we left this depressing place.
Do they call this a hotel???from A TripAdvisor Member
We arrived around noon and were told that our rooms were not ready. We stored our luggage in the smallest luggage room! i have ever seen. Since we booked executive doubles I didn't think too much of it until we returned at 14:00 to check in. First they have pre-authorized my credit card for the full amount for both rooms even due to the fact that we were there earlier and they knew we would be back - hence no no-show. Then we had to pay in advance before we could even get the keys to the rooms. I complainted about this as they already swiped my credit card as guarantee and therefore no need for pre-payment. I asked to see the room before I checked in but the incompentent receptionist told me I would be charged anyway.
When we got to the rooms we found the smallest rooms (they cannot be called rooms!) - shoeboxes; so small that we couldn't even open our suitcase. In fact, there was a sliding door to the toilet because there was no space to open a normal door. The first night i found the linen dirty and went to get another. The second one was also dirty, the third was OK.
WARNING - DO NOT EVER BOOK THIS HOTEL.... You will only get dissapointed.
Much Betterfrom A TripAdvisor Member
he restaurant was one of the best i've eaten in UK, good environment, tasty food, and again very nice staff. Even had a talk with the manager at the restaurant to compliment him, and in the end made a friend.
Also liked the breakfast, a real continental one! Would appreciate if could start a bit earlier, as i had a meeting, and it only started at 7:30.
On the bad side, i've to mention the noise, and the elevator in need of improvements.
The staff seemed like a family, always smiling and helpful, and the manager was one of the most pro-active i ever found. He was respected but far more important, admired.
Hope it continues like this. I'll be back for sure!
t ......from ITchick
Don't be misled by claims of a modern , relaxing hotel . This is a cheap and very nasty place , a dirty , noisy dump. The lobby looks nice but my 'executive ' Room was absolutely tiny with cheap fittings and and an ancient window pane which let in the constant roar of traffic outside . Bathroom was freezing and damp. No breakfast on the day I was there .
Never again !
Avoid at All Costsfrom A TripAdvisor Member
Worst hotel ever stayed atfrom A TripAdvisor Member
Not up to descriptionfrom A TripAdvisor Member
London at nightfrom A TripAdvisor Member
Heaven help us!!from A TripAdvisor Member
Horror story at Eustonfrom JoeF7
We went to rescue the situation financially but were initially told we would have to seek any refund from the internet company. We were told that they had better rooms but we had no choice but to decline as the whole place and its 'facilities' had all the charm of a dump. We wanted to get out of there despite the inconvenience to a middle aged couple having nowhere to go at 7.30 pm of an evening in London. WE looked for a full refund and finally we were conceded a partial refund. We have spent the last 8 weeks trying to recover the full amount. We did not cancel in the normal sense, We arrived and so fulfilling our obligation only to discover we were victims of gross misrepresentation as to the nature and quality of this place. The internet hotel agency did try on our behalf to get a refund but without success but what disappoints me is that the same misleading/grossly inaccurate description of this dump remains on their site. The only satisfacvtion that now remains to me is if by this review I can save any other visitor from unwittingly being duped by this place. Please , dont even think about it, dump it from your itinerary now.
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Other names for Euston Square Hotel
- hotel euston square
- euston square london
- euston square hotel
- Address: 152-156 North Gower Street - London - England - NW1 2LU - United Kingdom
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