Dolphin Square Hotel

, London, United Kingdom
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Dolphin Square Hotel

, London
4 star

Rooms: 148

Dolphin Square - London - England - SW1V 3LX - United Kingdom | 44 02078343800
279 Traveller

Reviews - Dolphin Square Hotel

7/10
Excellent Location
Submitted by: Ernest in 03/11/05
  • Age Group: 51 - 60
  • From: Canada
  • Traveller type: Mature Couple
My wife & I visited London in June, 2004. The Dolphin Square was recommended by a business associate. We were looking for something close to the heart of the city at a moderate price.
We did most of our touring on foot and one day used a 1-day bus pass. It was an excellent location and we saw everything we wanted to see.
I'd recommend it & plan to stay there on our next visit.

Historical Traveller Reviews of Dolphin Square Hotel

Great! Loved it.

from Clare28
Paid about £115 for one night. Double bedroom, ensuite bath and shower and separate kitchen/lounge area. On fifth floor.

Lovely decor, extremely comfortable bed, good quality bathroom and handy little cafe downstairs for breakfast.

The swimming pool was worth taking advantage of. It's all very new, modern and relaxing. You can check out at midday so try to get to use it if you can.

We ate out in a nearby Indian restaurant near Pimlico tube. But we did not see anywhere else, other than in the hotel restaurant which looked expensive.

The only downside I could see was the receptionist who was hard to understand (not brilliant English) and check in and out seemed to take longer than it should have. But other than that there are lots of staff (too many?!) around who are all attentive and helpful if you need them to be.

Newly Renovated, Nice Location

from NOLABeans
This hotel is actually part of a larger apartment complex that was just recently renovated in the past few years. It is conveniently located within a short walk to the tube, and there are a few nice restaurants/shops nearby. The room itself was VERY small, but not ridiculous by London standards. The bathroom had new fittings, and the free toiletries were high-quality. The furniture was fairly new, but it all seemed to be of questionable quality - I wonder how well it will stand up to the constant wear and tear of hotel use. There is a shopping arcade in the complex, which included a liquor store and convenience store. The bed linens were nice, and the TV was a new flat-screen. The check-in was prompt, and the service was competent. All in all, this is a great place to stay if you can get a discount on the regular rate, but if your quoted room rate is in the "luxury" range, I would probably stick with a more established hotel chain.

Great Value

from HopelessDorset
I paid just over £90 for a one night stay in this serviced apartment. Apart from the room not being ready when I got there (7pm??) I was very impressed with this place.
The room was extremely well equipped, felt more expensive than what I paid. This was room 519, quiet location, kingsized bed. flat screen TV, Kitchen and nice bathroom.
Very nice swimming pool, adequate fitness suite the place even has a small shopping arcade and a bar and grill..beer prices were cheaper than the local pub!
Five minutes walk from Pimlico tube, probably 15min walk to Victoria or 25mins to Houses of Parliament, so it's a good quiet spot but close to central London.

Loved it!

from Becca26
Everything at this hotel is great!

We booked a studio apartment and it was fantastic! The bathroom was huge and there was a separate sitting room.

We didn't want to get out of bed - it was massive and soooo comfortable!

The staff were friendly and the breakfast was lovely - delivered to the door. We stayed for Valentines (by chance not intentionally)and even had a complimentary bottle of sparkling wine in our fridge!

Great access to the tube (Pimlico) and local shops for necessary items - loved every minute of it... the best place to stay in London!!

Ssshhhhh ! I have found the best overnight in town.

from 3KMax
The best thing about the Dolphin Square (House) Hotel is that it is currently No 393 on Tripadvisor's list of places to stay in London. This should happily ensure that for some time to come it will remain a little hush hush - because it is possibly the best value place to stay in the Capital. I can appreciate that some may find the whole experience a little too informal - not hotel like enough. The upstairs hallways are so damn long they could be a little freaky for some and one may be forgiven for wondering if Jack Nicholson were about to emerge with axe held high ! I can appreciate that the poor chap who was put between the two elevators had mechanics 'in stereo' and hated every minute. I can certainly imagine that the pleasant but frankly undertrained staff, could cause some a coronary blip ...BUT I luckily have stayed here on two occasions and can only rave about it. On both occasions I paid £135 and got my own appartment (on one occasion 'huge') but better than that, this place has been refurbished by someone who actually understands the human being. The beds and pillows are a joy - the place is pretty quiet for a london hotel and very quiet on the backside and most of the rooms do not have a light shining in the window to show the tourists (who do not frequent this area) what a lovely place it is ! And joy of joy the windows open .....wide !

On top of this they even found a 'warm' flooring for the bathrooms and the small kitchens are perfectly fitted out and with nice glasses to drink from. WHO oh WHO is this genius ? The only complaint is the rather noisy DVD in the bedroom (but I just turned it off) and the sweltering room on arrrival - but again just turn the radiators off - dead easy. I have not noticed any air con so on a hot summer night I am sure it would be just like well....being at home ! (but the windows do open)

Now that the new reception area, pool and bar/restaurant have been completed the whole thing adds up to the best value night I have yet found in London after years of searching. The restaurant manager also has a fine taste in good value wines. I only hope they can carry on displeasing a few so that those who know what to ask for, can continue to enjoy a great nights sleep for a reasonable price - a concept that seems too tricky for 90% of hoteliers to manage.

I am finally happy to spend the night in town without worrying about my wallet. Thank you and dont change a thing .

Terrable

from Sea98
I Have stayed in the London Dolphin Square hotel, for 2 days on business. I stay regularly in hotels and apartment hotels 4 and 5 star world wide. Arrived to the hotel at 14.00, reception informed me that the room will not be ready till 15.00.So I waited. Later on arrived to the room which was located in-between 2 elevators. Left my bags and went to my meeting. Arrived back at 2130. After a shower which I noticed was very small indeed. One could see that they have made this room on the cheap. The door handle to the small kitchen had several screws missing; the picture in the bedroom was half hidden by the cupboard. Tried to go to sleep as I had an early business meeting in the morning. It was impossible to sleep as I could hear the elevator mechanism every 3 minuets! So after a short while I phoned reception and asked to be moved. The receptionist tries to tell me that the hotel was fully booked. I said I shall be coming down with my bags in 10 minutes, which I did. The receptionist found another room (1 bed studio). Was a very small 1 bed studio. Again done on the cheap. The day after I went early to my meeting, returned at 1545, my room was not ready. I spoke to reception and the cleaners they said it will take 20 minutes. I waited. After that, I went back to the room – the only thing which they did - 2 cleaners – was the bed. The coffee cup and water glass were not clean, toiletries not taken away or replaced, coffee or indeed tea were not replaced. They have done absulutly nothing but the bed. I phoned to speak to the duty manager to say why I am paying £200.00. They send up the receptionist, with the cleaning manager and the 2 cleaners! They claimed to say that they only do the beds! Until one moves out or requests to have the room cleaned – for an extra charge. As I mentioned earlier I stayed in numerous apartment hotels -0 they don’t only clean but also wash the dishes.
If you want to pay £200 and do the room cleaning, replace your own toiletries and coffee that is the hotel for you.

They also forgot to mention on the time of booking that the pool area is being refurbished and lots of noise and workmen shouting can be heard.

I am very disappointed in this hotel.

Newly renovated apartments at the old Dolphin Square

from JJH1
Stayed for 10 days in a two bedroom apartment with living room and small kitchen. Nice location in Pimlico near the tube station. Several nice restaurants in the immediate area and several pubs. Near Parliment.

Had stayed here off and on for several years but the owners decided to get out of the hotel business and become apartments only for long term tenants. They recently decided to have a mix of regular tenants and short term rentals. It was much nicer than a hotel room, TV's are new flat screen in each bedroom and one in the living room. It was clean and quiet and the bathrooms were modern. The staff was very friendly and helpful at all times. Free access to an exercise facility and a swimming pool. Internet WIFI for a fee or internet on the TV. Plan to stay there again. Booked this via an aparment broker. Apartments4London.com

My home from home

from doopysnooks
Back in 2002, I stayed at what was the Dolphin Square Hotel for almost a year (weekdays). I generally get quite anxious in hotels - hotel food, musty carpets and the sounds of people in adjacent rooms drove me to search the Capital many times and I finally found this place - and what a reward. It closed after being sold in 2006 I think. I stayed there on the last night before they closed and when they re-opened as short-let apartments in October 2007, I went back there again. I was nervous - would my home from home be my reliable staple or would I be disappointed?Well, gladly, nothing of what I enjoyed had been lost. Every room has cooking facilities - the smallest is a studio and then you can have multiple room apartments. You don't hear people because rooms are quite big. And the place has been completely refurbed. The location is a few minutes' walk to Pimlico, or 10 minute brisk walk up a beautiful road of Georgian town houses to Victoria. Sloan Square is also little more than 10 minutes' walk away and in a couple of minutes, having cut through the lovely garden, you're at the river and 10 minutes' from Battersea Park. You can do so much from here without ever getting on a tube but with Victoria not far away, the whole of London is accessible from here. And if you really don't like the tube, a taxi into town costs about £6-£8. I feel that Dolphin Square is for people who like to feel safe and secure, with a bit of space and not feel like they're in a hotel. It's not very expensive either, for London.

Great new find...

from Melottie
This place (which I think used to be called Dolphin Sq.) seems to be a totally new hotel. My room was totally new - looked as if the carpet had just gone down - quiet and comfortable. It had its own mini kitchen area. It was amazing value for money - booked through laterooms for under £100.

The hotel seems to be sharing its premises with an apartment company.

They had a swimming pool and restaurant which were still being built, but hardly an issue when in London but maybe good for the Summer.

It is about five minutes walk from Pimlico tube (ten mins from Victoria station) so slightly off the beaten track but in a nice area.

Really friendly efficient staff - I will be back.

Comfortable stay

from Meghdadi
We stayed there with our 11 month old daughter after failing to extend our reservation at our usual 5* hotel. In general terms it's a great location and very convenient, specially if you're traveling with children or planing to stay more than just a couple of days.

It's a great area in London, not so busy but still central and easy to access.

A full renovation has been concluded less than a year ago, however, in our opinion, the bathrooms are still a bit far from ideal. The washbasins and bathtubs are the traditional English style, i.e. separate hot and cold taps which is not so easy to use. Not a smart choice for a hotel expecting international guests.

The toiletries are not the best quality so either bring your own or you can visit the pharmacy or supermarket which is conveniently next door.

For those traveling with babies, don't really count on the local convenient stores for supplies as this is not a touristic neighborhood so they really keep minimal stocks and only certain brands.

All over, it was a good experience, even though we shifted from a 5* star, and we'll probably go back when with the baby, however don't get excited with the price as for the facilities, it's just about the right price and not a super cheap option.

The hotel staff are nice and helpful and wherever possible they were accommodating.

Top Local Tips for London

London Underground If you're staying for more than a few days, the Oyster Pass is an excellent deal. For about $40/person you have unlimited travel on the underground which is connected to every major sightseeing attraction.

Museums & More Since most museums are free, every visitor should take advantage. It was great to just stop in for an hour at a museum and not feel obligated to "get your money's worth". I enjoyed the National Portrait Gallery the most of the museums I visited. As to London attractions, plan more time than you'd think as many are crowded. The Tower of London took 3+ hours and we didn't see it all. The London Eye was cool, but perhaps overpriced for a photo opportunity. We toured Buckingham Palace and had a marvelous time (but again, it took nearly 5 hours to see the State Rooms, Mews, and Queen's Gallery). The Changing of the Guard was not worth the wait, but if you go, I think the south side of the Queen Victoria Memorial offered the best view of all the action. The West End is loads of fun with shopping and theatre. We purchased discounted show tickets at the TKTS booth at Leicester Square. Getting around is easy with the Tube, but most lines were more crowded than I expected.

Tube Get an Oyster card for the tube. Very handy, use it on trains, tube, buses, and a few other items.

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Other names for Dolphin Square Hotel

  • dolphin hotel london
  • Address: Dolphin Square - London - England - SW1V 3LX - United Kingdom
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