Danubius Hotel Regents Park

, London, United Kingdom
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Danubius Hotel Regents Park

, London
4 star

Rooms: 377

18 Lodge Road - London - England - NW8-7JT - United Kingdom | (0)207 722 7722
324 Traveller

Reviews - Danubius Hotel Regents Park

Tatty and untrustworthy
Submitted by: Sinclair in 11/05/09
  • Age Group: 31 - 40
  • From: United Kingdom
  • Traveller type: Business Traveller
First impression was the service was friendly and nice so cannot fault that. The room itself was a little tatty with the sofa being very uncomfortable to sit in. The bar was ok, but more like a pub and the bar staff not attentive or even give eye contact. Biggest issue is you cannot trust room service/housekeeping, unfortunately, our fault, a mobile was left in the room, you would of expected it to be handed in by housekeeping, but no they stole it, the attitude of the hotel is they do not care at all. I DO NOT recommend this hotel to anyone, a b&b would be better and more trustworthy than this hotel.
Awful hotel
Submitted by: Gavin in 26/01/06
  • Age Group: 26 - 30
  • From: United Kingdom
  • Traveller type: Young Couple
I will not be staying at this hotel again, after taking 2 hours to move rooms due to a potentially dangerous (buzzing and burning) electrical socket in original room. Staff seemed to find the problem amusing, and we were inconvenienced for the whole evening, and had to pay for this pleaseure. This hotel is not comparable to other 4* hotels in London.

Historical Traveller Reviews of Danubius Hotel Regents Park

Good Hotel, Good Location, Good Price

from A TripAdvisor Member
I would recommend this hotel great location near St Johns Wood tube station and was a resonable price for a London Hotel
Room was fine no problems there, all the usual thing you would expect.
Staff were helpfull and friendly.
Breakfast is pricey, So recommend a short walk to St Johns Wood and have breakfast there.
Car Parking chages are a bit cheeky £15 day, Butr overall we had a great stay and would go back

Fantastic Stay

from A TripAdvisor Member
I stayed at this Hotel recently and i reckon its one my excellent stay's in London.Outstanding customer service as reception guys were very kind.We went to the hotel in the morning for early check-in,first the guy said we were too early to check-in,but when we explained ur situtuation they were kind to check-in us at that time.I really appreciate for the help they did for ur.I would recommend this hotel for all the tourists who visit london.All i can say fantasticcccccccccc.

Brilliant hotel - highly recommended!

from A TripAdvisor Member
We stayed in a standard double room at the Danubius hotel for two nights in January and loved every minute of it!
The room was very clean and tidy, with a TV and en suite shower room.
The staff were very friendly and available at any time at reception if you needed them.
The location was also good, with St. John's Wood tube station just a short walk away.
I would definately go back to this hotel again, and would recommend it to anyone.

Stay away...

from A TripAdvisor Member
Dont get fooled by the price that you pay for your stay.I paid £59 and I could have got better service if I had stayed in a 2 star. This is yet another name change the hotel was one of Ramada hotels and now has been sold and the service has gone out of the window as well. I was really annoyed with the level of service, firstly the recption staff looks at you as if you are here to increase their work, secondly they gave me somking room when I had requested for a non-smoking ( My 10 year old is asthamatic), I was really furious at this as I had called mentioned it on my reservation and also called & reconfirmed that the room we are getting was non-smoking.
Further on the rooms cleanliness is revolting, there were blood stains on the bed sheet and on much calling did the porter come and change the sheet for us. I thought that this things happen once in a while and probably this would be the end of it. But neverthe less, the bathroom flush did not work and when it worked there was no hot water in our room. I am sure this sounds as a series of unlucky events and maybe this happens to 1 in 100, but what upset me the most is that the management was not at all forthcomming in apologizing or even admitting that there was a problem.
My only recommendation is that if you want to enjoy your time in london,to show your children a good time and not go through such treatment where you feel that you are giving your hard earned money meaning to people who dont value your business... then stay away from this hotel.

The Best Hotel to Stay

from A TripAdvisor Member
I stayed for a night this week and i rellay enjoyed my stay. Reception staff was very helpful and friendly. They have given outstanding serice to the guest dealing with the complaint on spot. It was a very pleasant stay.

Change of name but problems remain!

from WearyTravellor
Another change of name for what was once upon a time the prestigious Hilton Regents Park, and has been Jarvis, Ramada, etc, inbetween times. The staff have marginally improved - reception is a little less surly than it was. But other long-running problems with this curious hotel continue. For example, on my recent stay of 3 nights, they first put me in a standard room when I had booked an executive upgrade. After a lot of suspicious keyboarding, I was grudgingly transferred to the room I had booked. At which point they forgot my preference for a high floor and put me on the lower (noisier) levels. Then the TV woke my up at 5.30am - apparently the alarm stays activated if set by a previous guest. Phone calls to room service, reception, etc, are frequently unanswered, especially late in the evening, which is troubling from a security point of view. Restaurant forgot my breakfast coffee order and large crowds of excitable tourists thronging the breakfast room ruined any chance at peaceful eats. Concierges aggressively chase the car keys every time you park and walk in - not as one might think out of concern for drivers being able to park and move, but very obviously because they are afraid of not being able to make the charge. Bed linen is not changed even when obviously dirty. Some toilets don't work well, even in executive rooms. Rooms are too hot and it is very difficult to disengage the room heating, turning it to cold makes hot air come out. Only real pluses for this hotel are that it is outside Congestion Charging and has a (by bloated London standards) not too expensive car park (it used to be free - now they just want to make money from it) and it is quite near the excellent Jubilee line. Avoid the room service food which is quite suspect, the coffee is cheap-brand (the sort you get in Spar) and the orange juice at breakfast is from the cheapest concentrate they can find.

Great bargain for 59 pounds a nite!

from soyabeanie
For 59 pounds a nite in London over the weekend, It's GREAT! Althought the bathroom could do with some touching up. The hot and cold water have separate taps.

It's abt 10-15 mins walk to Baker Street tube station. 24 hr convenience store right by the hotel.

Not recommended

from A TripAdvisor Member
One of the worst hotels I ever stayed.
Small rooms, dirty and rude staff.
I asked for a room at the high floor and I got a staircase case in front of me with a closet at the end. I could not walk around the bed without hitting my knee.
I discovered a banana peel under the bed. The bathroom was in bad shape and dirty.
I don't recommend.

Had a good stay here!

from Neoshoegal
After reading some the reviews I was afraid of where we were gonna end up. This hotel was booked for us by friends and we got a really good deal (£66/night including continental breakfast).
We arrived at the hotel after 11.30pm on Saturday and everything seemed nice and in order. Check in was quick and we saw our room (7th floor) we were pleased. It was clean, spacious, great view. The bathroom was also clean, towels were soft and there was an ample supply of soaps and lotions. The bed had plenty of pillows, so no need to ask reception for any extra.
The next morning we passed the cleaning staff and they asked us when we wanted our room to be cleaned, we said after 11 and that's what they did. All members of staff we passed always said a friendly "good morning/afternoon/evening". The continental breakfast was quite limited, a types of bread, juices, cereal, fruit (no grapefruit unfortunately), but everything that was there was good. We didn't have any roon service, but the menu looked good and considering you're in London, quite reasonable in price. We left our luggage with the concierge on our last day. We also asked for some information for busses and we kindly received a good bus map. Had a drink in the bar, the orange juice was a bit overpriced to my liking though.
All in all, we had a really pleasant stay at this hotel. It was clean and friendly. Perfectly addequate for a 3 star hotel.

Nice views from high floors, rooms modern, staff unpleasant

from A TripAdvisor Member
This hotel does at least have a fair amount of parking, and although they charge for it, the location is pretty good for business people who prefer to drive into London. Avoid the hotel food, esp. cooked room service food, which is awful. Reception staff are the usual surly non-English London hotel regulars, one or two can do something without being cool or indifferent. The hotel is prone to over-charging or charging for services not provided, such as newspapers, room service stuff, etc, which sometimes does not arrive. However, high floor rooms are peaceful with stunning views over London and this is quite a good area to stay in for those who know London well, as it's near all main routes, has lots of good restaraunts within easy reach and is close to the fast and reliable Jubilee line. Prices are not too bad either for a London hotel and the beds are good.

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Other names for Danubius Hotel Regents Park

  • regents hotel london
  • danubius regents park
  • danubius hotel regents park
  • Address: 18 Lodge Road - London - England - NW8-7JT - United Kingdom
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