Crowne Plaza London St James Hotel

, London, United Kingdom
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Crowne Plaza London St James Hotel

4 star

Rooms: 342

45-51 Buckingham Gate - London - England - SW1E 6AF - United Kingdom Hotel Website | | 44 02078346655
989 Traveller

Reviews - Crowne Plaza London St James Hotel

3/10
Disappointing
Submitted by: Bridget in 24/04/08
  • Age Group: 41 - 50
  • From: United Kingdom
  • Traveller type: Special Interest/Event
I booked a sports package weekend break through Thomas Cook sports as a surprise 50th birthday present. It was to see the Arsenal v Reading game and the Crowne Plaza hotel was the only one offered with the break. It is in a very good location, the staff are friendly and polite, however the room was disappointing. We were allocated a double room, and it was ok. The bathroom was small and shabby, and the room was in need of some updating, but it was clean. Unfortunatley it was right above a noisy air con unit. The receptionist was very pleasant when we asked for another room, and moved us without argument. The second room was quieter, but much much smaller, and again the bathroom was shabby and worn out looking. The breakfast was buffet style and edible, if pricey, the staff were polite and attentive. We would not return here as it was not good value for money, and although it didn't spoil the birthday celebrations, it was disappointing.

Historical Traveller Reviews of Crowne Plaza London St James Hotel

worth every penny...

from A TripAdvisor Member
An inceredibly pleasant stay. Peaceful, luxurious
and worth the expense. This has to be the nicest
place to stay I've come across in London ...
or indeed almost anywhere. Wonderful service
and having the facilities of the apartment made
the stay feel like a real holiday!

Wonderful Hotel - Great Location!!

from micknminy
We booked our pre-cruise visit to London via the internet on the Crown Plaza website. We stayed there for four nights (June 2004) and were very happy indeed!

The hotel is located extremely close to Buckingham Palace, Victoria Station (Bus and Train), and was a short walk to the Tube stop. For any first time or experienced visitors to London, this hotel had it all. The staff were extremely helpful and friendly.

We did book the "Deluxe King Room" and were very glad that our VAT, at the time we booked, was included with the rate provided on their website. This is something to pay attention to when booking hotels in London. VAT can really add to the price of your room. Our room was large enough for two very tall people, and we were glad we booked the King room. It also included a small dressing area and a very large "en suite" bathroom area. We were most impressed. After hearing horror stories about room sizes in London, we were glad to see that our room was adequate and comfortable.

Our Hotel rate also included a daily breakfast for two which was fabulous. They have a small cafe located in the front of the Hotel which provides you with a buffet breakfast that is very nice with plenty of choices. Since food is very expensive in London, this was a nice bonus.

Without a doubt, we would chose this hotel again when we return to London!

wonderful place to stay

from A TripAdvisor Member
Just spent a week at this hotel. The staff was superb, warm, friendly and efficient. They managed to organize an afternoon tea for 7 on short notice that was superb. Would recommend it. My only minor complaints, there was no outlet for a hairdryer in the bathroom and there were few drawers to place your clothing.

Crowne Plaza St. James Top Drawer!!!

from A TripAdvisor Member
My four day stay was super!!! A perfect spot for a person travelling alone. It is in a wonderful location , within walking distance of Buckingham Palace , in the Westminster section of the city , it is also close to some good shops and transportation.
This was really a wonderful way to end my Queen Mary 2 transatlantic cruise.

enjoyed second stay there

from A TripAdvisor Member
stayed at the hotel for the second time this year, room was good well spaced and clean. Staff were friendly only problem like most other hotels mini bar and similar items too expensive.

3am Alarm Call

from davidw70
Excellent lobby and public rooms seem to be at odds with the quality of the standard rooms - the fittings seemed a little worn, although very comfortable and good quality bathroom.

A fire alarm woke up the hotel at 1am on our stay. The on-duty staff really looked after everyone before we were allowed back to our rooms. However, the management's apology for the situation involved sending a message to the TV set at 3am waking us up again; not clever!

I normally have an excellent stay in Crowne Plaza hotels - this one was not up to the usual high standard.

Great location, quite area

from Bre007
I was at St. James for 6 days week of 5/18. The rooms were bigger than expected. It is centrally located Victoria Station, B-Palace). The breakfast plan was worth it. But you are also near grocery stores (Mark and Spencer’s and Tedco). We loaded the honor bar with fruit and snacks. The theater district is close we got a chance to she a show. Tickets are offered at a place called “Half Price”. Tickets are on sell ½ the day of the show. The staff is very good and helpful Make sure you get a 4-day bus/metro pass before you go that very helpful.

Excellent hotel, great location

from A TripAdvisor Member
A thoroughly excellent hotel. We stayed for three nights in May 2004. We booked a standard room but upgraded to a superior room with a king-size bed overlooking the fountain, then the hotel upgraded us to a deluxe room at no extra charge. The rooms are wonderful and the spa/exercise facility is one of the best I've seen in any hotel. The staff seems to be mostly young foreigners working in London to improve their English, and they are all extremely friendly and helpful. Room service and houskeeping requests are extremely rapid. We ate at only one of the restaurants, The Bistro (several times), and it was quite good.

Wonderful choice for a family

from A TripAdvisor Member
We stayed here for five days in the spring of 2004 and had a very nice stay. It was perfect for our needs. We rented a deluxe three bedroom apartment for our family of five plus our niece who stayed with us for two nights. The quality of the furnishings is not exactly spectacular but the overall effect is very stylish and attractive, modern and appealing. The bathrooms are fantastic. And there were three. The butler service was lovely. We also enjoyed the location and the proximity to St. James Park. Great for running, taking walks, trips to the playground. We thought the price of our apartment was a bargain given the space, quality and level of service.

St. James Crowne Plaza - Grand Stay

from A TripAdvisor Member
We stayed at the Crowne Plaza for 5 nights in March and it was delightful. The staff was the tops, very helpful and friendly. The room overlooked the fountain and plaza and was extremly large by London standards. It was quite, clean and the supply and pressure of the hot water is great. The fitness center looked fantastic, we only used the spa one time too busy sight-seeing. The breakfast was plentiful and good tasting...recommend you get the full breakfast plan as it would be extremly expensive without. We just filled up in the morning and then walked it off all day. The best part is the location..2 minute walk to Buck Palace..St. James Park..maybe 5 minutes to St. James tube...great little pubs in the area also. Westminister Abby is close by along with Scotland Yard. I would love to be going every year and staying at the Crowne.

Top Local Tips for London

Hot sun I'm used to hot, humid summers. Still, I was taken by surprise by the hot, sunny weather in London in June 2006. I was not prepared. I should have brought more warm weather clothes/hats for shade and less jackets for the rain that never came. We sweltered. Thankfully, the hotel room's air conditioning worked like a charm and we could recoup at night.

St James Park - Inn in the Park My favourite place in London is St James Park. Take a stroll anytime of day through the park to see the birds. You can also see The London Eye, Buckingham Palace, Big Ben, Westminster, pall Mall, Admirality Arch, St James Palace and more from the park. The restaurant/cafe called 'Inn in the Park' is also a good place to stop for food or a coffee and a cake. Great quality and good prices. A lovely place to stop and sit and chill out for a while. Staff are great and food excellent. You can't believe you are in the centre of London sitting in this park.

Lots to do Plenty to see

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Other names for Crowne Plaza London St James Hotel

  • london crowne plaza
  • crowne plaza london
  • Address: 45-51 Buckingham Gate - London - England - SW1E 6AF - United Kingdom
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"Disappointing" - Bridget

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