Crowne Plaza Hotel London Ealing

, London, United Kingdom
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Crowne Plaza Hotel London Ealing

4 star

Rooms: 167

1 Western Avenue - London - England - W5 1HG - United Kingdom | 44 08704009114
216 Traveller

Reviews - Crowne Plaza Hotel London Ealing

Historical Traveller Reviews of Crowne Plaza Hotel London Ealing

Looking Tired

from janesta
Stayed for one night. charged £150 for room only, £13 for breakfast, and £7 to park car. The decor was looking very tired, and the rooms walllpaper was peeling off. The taps in the wash basin were not fitted to the sink. The remote control for the TV was missing which took a long time to replaced as the staff do not comprehend english speaking guests very well. The carpet in my room had some dubious looking stains on it. I could not recieve the Wi-Fi internet access signal as it was too weak, and the internet cable connection would not work. On the good side the TV channel selection was good, and the
underground is directly outside the door.

t take your car....

from donsyb
We stayed here as it was close to Wembley and we were attending the Concert for Diana, and are also Priority Club members.

It was about 45/60 mins walk to Wembley, it's a direct bus route but as the traffic was horrendous the buses couldn't get through. Also on event days they change the bus routes, but it's quite complicated to work out, and even the locals were confused. As a result people were waiting hours for a bus back in the evening!

Worst though was being woken up by reception at 6.30am to be told my car had been broken into. They had called the police, and offered to clear all the glass out of my car - however I had to call several times to ensure this actually happened, even after they told me it had been done. Another car was also broken into on the same night.

They did offer us a free late checkout while we tried to arrange for glass repair, but then tried to charge for the parking when we checked out!

Overall, not a good experience.

Very Poor

from MarkRoddis
I have stayed at this hotel a few times over the last few years and each time I stay it gets worse.

This time on checking, the person checking me in really could not be bothered. My questions were answered with a snap and at no point was I made to feel welcome. Indeed after giving me my room key, he had left the front desk even before I had turned around.

So onto dinner.

The restraunt was freezing cold and felt bare and unwelcoming. The menu was limited and expensive.

My steak when it arrived was undercooked and full of gristle however there were no staff to be seen for me to complain to.

The room was tired and tatty and that dripping tap did my head in all night (I rang receiption twice but nobody answered the phone)

So this hotel is now off my list of places to stay when in this part of the world. There are much better hotels in the area.

helpful staff

from JannieR
My husband & I stayed at this hotel for 2 nights on the London Marathon weekend. We booked on a bed & breakfast plus dinner on the first night deal for £129.00 total. We were given a choice of dining on either night, but we already had plans for our second night.
The staff were very friendly, helpful and attentive throughout.
Our room was of a reasonable size, very clean, and had adequate storage space. All the furnishings were modern and in good repair & the bed very comfortable. A hairdrier, room safe, trouser press and basic toiletries were provided.
Breakfast was full English, but nothing to make it special. Dinner was Table d'hote with 4 choices at each of the 3 courses, pleasant enough, but the service was a bit slow, especially as we were the only people in the restaurant. At breakfast it was much quicker, despite most of the tables being filled. Drinks were twice the price of the average bar.
The hotel was very close to the underground station (district line), handy for a quick trip into Central London.
All-in-all a good stay.

Very convenient location - recommended.

from Gill
This hotel is ideal if you're coming into London on the (M40/A40) as it's just off the main road (quiet in the rooms though due to triple glazing). It's also ideal for parking the car (£6.95 per day) and then getting the tube (Hangar Lane) into central London (£7.40 for zone 1-3 all day ticket).

The room itself was fine - clean with good quality bedding/towels. Spacious bathroom.

The bar was on a lower level and seemed ok for a couple of pints, had a large screen tv with Sky Sports. They also served bar food and there was a restaurant located there too. Breakfast was ok, about £15.00 and children under 16 stay and eat free.

I would say this was probably a 3* hotel but we were quite comfortable and would be happy to return. Reception staff were courteous too. The rates are good at approx £70.00 per room per night (sleeps 2 adults and 2 children). No problems at all.

Good Value

from A TripAdvisor Member
This Hotel is situated conveniently just a few minutes walk from Hanger Lane Tube Station which takes you straight into London West End on the Central Line in about 25 minutes without changing.

We booked a "Dinner Experience" 2 night stay through the Hotel website what seemed extremely good value at £64.50 per night for London and included a 3 course dinner on one night and english breakfast. Kids under 11 eat free.

The dinner in the Sunflower Restaurant was a rather bland affair. Its rather souless in the lower ground floor and lacks atmosphere. There was a choice at dinner but this was rather limited and I would rate the meal as average but it filled the "gap" so to speak. The buffet breakfast was reasonable and offered a choice of fresh fruit and some continental dishes. The restaurant staff are rather attentative but lacked the personal touch.

Parts of the hotel is looking dated and could do with a refurbishment now. The Lobby and Reception staff are decent and helpful during our stay. Our room was clean , a decent size and adequately equipped comprising of 1 small double and single bed, quite comfortable. Tea and coffee making facility was a welcome addition.

Other plus points are the low cost carpark charge at £6.95 per day but offset by the extortionate internet access charge at £5 per hour. Take note that Ibis Hotels offer free internet access. Lifts did not work properly and one was out of order, so all in all, I would rate this hotel as average just making it into a three star hotel category.

Also, there not much in terms of pubs and restaurants nearby and the roads outside the hotel seems to be extremely busy with traffic even on weekends and evenings.

For the price I paid, you really can't go wrong.

Not bad at all

from Jayaw
We stayed here for one night because we were going to Wembley Arena. The hotel is 2mins away from a bus-stop which takes you straight there in about 20mins (Bus stop A, number 83). The rate was £73 with breakfast. The room was clean and a reasonable size. All the staff were pleasant and helpful. The breakfast was good, and there was a quite a wide variety of choice, although the hot buffet could have been a little hotter. All round, I would recommend this hotel.

Good enough

from A TripAdvisor Member
Good sized-room, a bit pricey, but what in London isn't, staff were very friendly and helpful - when there was a problem with the phone, someone came up, checked it, moved me immediately and carried all my stuff to the new room. I'd stay again if I were on business in the locale.

Not real luxury, but...

from Chaudry-J
Stayed here a couple of times.Not exactly real luxury but if you book in advance on the net (Advance Purchase) saves you lots of money.
Very handy hotel for central London and for driving into London.Cleanliness is average both times I was there but you can't complain for the money you pay.Nearest tube - Hanger Lane (2 mins)

Really nice!

from VesperGirl
A really nice hotel not far from the city centre. Only stayed one night, but really clean and spacious room. The train is right opposite the hotel. Nice bar and restaurant in hotel (Sunflower). If you call a cab from the hotel, get the price before you get in. They will rip you off. Overall a nice modern hotel. And a wicked shower, huge bathroom!

Top Local Tips for London

I love London, I go there all the time, here are some tips If you visit London from another country, make sure to issue a VISITOR'S TRAVEL CARD. You can use it for unlimited trips in buses, tube etc and it's quite cheap! If you go shopping, start from Oxford str! You will find everything you need and in great prices. Don't forget BOOTS for cosmetics, toiletries etc. You should definately go see MAMMA MIA and the London Eye! And you should definately eat at China Town. I recommend Crispy Duck. Why not try the traditional Fish and Chips and, if you like it hot, some Indian food! If you go during the winter it will be very cold and if you go in July it will probably be quite hot! I recommend May, June or September. Don't forget your umbrella!

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Other names for Crowne Plaza Hotel London Ealing

  • london crowne plaza
  • holiday inn london
  • crowne plaza london
  • Address: 1 Western Avenue - London - England - W5 1HG - United Kingdom
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