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Reception and front of house was lovely, good reception staff and very polite.
Got to the room and it was extremely small and badly laid out. The TV wasn't visible from the bed because it had a wardrobe in front of it. The Bathroom was extremely small and if you're of an ample size then you may have difficulty getting through the door to it.
The bath had a nice shower over it and also a large ledge so you couldn't shower without moving your head to the left. We couldn't open the window in the lounge.
Then there was the breakfast. Why cram 390 small bedrooms into a hotel and only seat for a few at breakfast time? The food was nice but the staff had no form of organisation and left tables standing with empty stuff on for quite a while. We had to wait for our self-serve breakfast for about 20 mins and that was due to the staff being sloppy.
I'm glad we got this room cheap. I would have been a bit miffed if Id paid full rate for it.
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After reading some poor reviews i was pleasently surprised by the standard of the hotel, great location opposite Hyde Park and a couple of minutes walk to the tube,the hotel was clean and tidy and the staff really friendly and helpful,hearty english breakfast set us up for the day, nice to be able to have a lie in without having to rush with breakfast going on till 10am. We had a triple room which was a bit small for 3 adults but plenty big enough for a couple,the room and bathroom were clean and tidy and the service great. Will be coming back again
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My daughter and I had the dubious pleasure of staying at the Corus Hotel, Hyde Park from Oct. 3rd. to Oct. 5th. 2005. The first thing that became evident was that although this is advertised and propmoted as a four star hotel, this is blatently not the case. By the duty manager's own admission this was only a 3 to 3½ star hotel. Had I known this I would definitely not have booked. The standard room that I had booked was reminiscent of not much more than a cell. No wardrobe (just a chrome hanging rail), no drawer space, no chairs and above all no space! Given that it was a twin room, occupants would find it necessary to move around one at a time.
The room was extremely claustrophobic, so after a long conversation with the receptionist, who admitted that she frequently got complaints about the rooms, and the duty manager I was offered a so called superior room. The only obvious difference from the standard room was that it actually had a small wardrobe. Further discussion followed, after which I had no alternative but to pay for an upgrade to an Executive room. What a joke that was!
The " Executive" room offered little more than the standard room, apart fom a few more square feet of floorspace. There were no bathrobes, no flannels, no mini bar, no refridgerator, no toiletries (apart from some horrid liquid soap), no heated towel rails, and still no table & chairs to eat a room service meal from. The one dining type chair that was provided in front of the shelf that passed for a dressing table had what appeared to be blood stained upholstery! It was poorly furnished and decorated with an awful mish mash of various checks which even extended to the wardrobe doors and window shutters.
What passed for a restaraunt had all the ambience of a coffee bar, it was just a sectioned off corner of the main reception area. Not what one would expect of a quality establishment, particularly after reading the prices on the menu. Breakfast was another revelation, with even the full english breakfast being a self service buffet. The chef also obviously had a chopped parsley fetish, as potato, tomato, scrambled egg and even baked beans were liberally sprinkled with the revolting stuff. I usually enjoy a good breakfast at a good hotel, but this lot looked so unapetizing that i couldn't bring myself to eat any of it, making do instead with some cereal and stale croissants. Sevice was sullen and of the absolute minimum.
To sum up, in my humble opinion the Corus Hotel, Hyde Park has managed to redefine minimalism. It offers minimal facilities, minimal service and minimal space. The decor comes over as a homage to the great god Ikea and the layout of the rooms leaves everything to be desired. There are many better London hotels offering far higher quality at around the same cost. Believe me, our stay there was certainly not cheap. Needless to say that I will be avoiding all Corus Hotels in the future.
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