Copthorne London Gatwick Hotel

, London, United Kingdom
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Copthorne London Gatwick Hotel

4 star

Rooms: 227

Copthorne Way - London - England - RH10 3PG - United Kingdom Hotel Website | | (0)1342 348800
378 Traveller

Reviews - Copthorne London Gatwick Hotel

10/10
A++++++++++++++++++++++++++
Submitted by: Ann in 11/05/06
  • Age Group: 31 - 40
  • From: United Kingdom
  • Traveller type: Family Traveller
I must say we look forward to our night in the copthorn before our holiday more than our holiday we have a family and are always treated so well with first class service I really would advice people to try this hotel as you will not be dissapointed going back again this year fingers crossed spot excellent what more can I say !!!!!!!!!!!!

Historical Traveller Reviews of Copthorne London Gatwick Hotel

Disappointed

from china_blue
Stayed at the Copthorne on Friday 6th Jan prior to flying to the states.
The room was OK although it was a long way from the reception which was difficult with lots of luggage.
The "pull out" bed for my daughter was useless and far too uncomfortable (she ended up sleeping on the floor)
Restaurant and bar prices were very expensive even taking into account the area.
The shuttle (not complimentary) to the airport was overcrowded with passengers squashed into the aisle with skis,snowboards and cases everywhere!.The driver decided he was full when it was physically impossible to cram another person on and then travelled down the M23!! Would not recommend and will not be using this hotel again.

Beautiful hotel

from Wooley
My husband and I booked a night at this hotel on Monday 5 December 2005. We got a price of £99 for the room and parking while we went on a 7 night holiday to Florida.

After reading the reviews here, we decided to get a meal on the way to the hotel. We also had breakfast at the airport, so we did not sample the food at all and I can't comment on that.

I really didn't know what to expect but let me just say the room we stayed in was THE NICEST hotel room I have EVER stayed in. It had a small lobby, with the bathroom off to the right which included a jetted tub. The bedroom was average sized for a hotel room with a huge superking bed. It seemed really luxurious and I almost wished we were staying there for the week!

We made use of the pool and sauna. The steam room was broken and a part was currently being repaired for it, but this really did not matter. We had the pool and jacuzzi to ourselves for most of the time we were in it, and it was a wonderful pool.

The only slight issues we had were with the quality of the driving of the shuttle bus, in both directions a bit questionable, but especially on the way back where the driver was going really fast and had to do an emergency stop on a roundabout because he hadn't spotted a car! Quite nerve wracking especially when just off a long flight and after having hardly any sleep.

Aside from that I would highly recommend this hotel.

Delightful atmosphere, wonderful service

from ireney
The Copthorne London Gatwick is only a few miles from Gatwick airport and very accessible. The atmosphere was delightful. We were upgraded to a jacuzzi room upon arrival and shared a lovely room with two twin beds (as per our reqest) and a sitting area with a sofa, chair, desk and coffee table. The bathroom was updated and spacious with a jacuzzi tub. The service was excellent. The entire staff tried to do whatever they could for us from locating information on dialing international calls from my mobile phone to booking shuttle tickets for us. The whole staff was very accommodating. I would highly recommend this hotel whether you are just passing through and need a night near the airport or are staying for several days. We stayed for two nights and used this location as a base to go to both London and Brighton which works very well since the railroad goes directly into Gatwick.

What a hotel!!!

from Almondrops
I would just to to take this opportunity to congratulate the Copthorne Hotel London Gatwick for an excellent evening on Saturday 3rd December. The level of service, we received was outstanding. We had a Christmas Party for 18 guests at the Office Party Night and we could not fault a thing - the food was excellent very tasty and hot considering that there were 120 people to be served at the same time
The staff were extremely courteous and polite and efficient - nothing was a problem and the rooms are luxurious. The facilities were excellent as well, swimming pool, gymnasium, squash courts, and the grounds are great for that walk to blow away the cobwebs.

I have one suggestion for guests planning to stay here - check-in on time and either make the most of the facilites or soak in that bath and then relax in the warm ambience that this hotel exudes. Thank you again for a wonderful evening and we look forward to seeing you again very soon - even though we live only 12 miles from the hotel

we shall definitely be making the most of the promixity of this hotel for that special night.

Not good

from poppy399
We stayed here for one night before flying to the states. It's a tired hotel & we wouldn't stay there again. It didn't feel very clean. 2 of the restaurants were over priced but the bar food was ok, although the waitress got our order wrong & we ended up eating at different times. Overall I would look to stay somewhere else next time.

Dont Bother !

from A TripAdvisor Member
Booked a park and ride when travelling to Florida recently .Got what I thought was a good deal for 15 days parking and family room for one night . Yes, Family Room was shabby as other posts state and the kids had camp beds to sleep on. The room had quite a mouldy bathroom with broken tiles (it had a bottle opener fixed to the wall next to the toilet !!!!), however it was one night so not worth complaining about. Reception areas were fine with friendly helpful staff. Bar area too smoky to eat in, so we ate in the bistro. The food is bland and overpriced .Wouldn’t recommend it. Don’t bother with breakfast it’s also very expensive. Save some cash and eat at the airport where there are plenty of restaurant area’s that are not too costly. The issue for me was the “complimentary” transport to the airport, which is now not free!!!.I don’t mind paying a small fee for a good service however, when we originally booked we were told the transfer was by minibus. It’s now by coach which was packed and didn’t seem to run on time. With Myself ,four cases, wife and two kids to transfer,i stepped onto footplate and was told "you all need to move down the bus". Where?? It was jammed. People and cases everywhere. Half hour plus of this during transfer .Do yourselves a favour and don’t bother with the copthorne. It’s not a four star hotel, the facilities are poor and the transfer is just not worth the hassle!!

cramped, dark and damp

from Veggiemel
Chosen because
1 - it had a bus service to the airport - which is infrequent and the timetable at Gatwick is incorrect so we waited 1 1/2 hours for our return transfer
2 - it had a swimming pool and jacuzzi, so we could start our holiday early - the jacuzzi was broken and the swimming pool was partly roped off for a toddler's swimming lesson
3 - the claims for the quality of the restaurant - very good wine list. A la carte good but the set menu was dull.

But our biggest concerns were:
- the lack of a main light made it difficult to find your way around the room before an early morning flight - consequently we left stuff in the room
- the rooms were a long way from the entrance and consequently not ideal for travellers with a lot of luggage (depriving us of one of the advantages of staying in an airport hotel overnight)
- the bathroom was damp and smelled awful
- this coupled with the overwhelming smell of glue coming from repairs being made in the hallway and the ladders we had to navigate our way around to get to the far flung corner in which we were housed ensures we will NEVER use this hotel again

Normal Airport Hotel!

from AKS120
I have stayed in this hotel on many occasions due to work close by. I have the following observations:

It is a bit in the sticks so you really need to eat at the hotel - there are 3 places to eat:

- a very posh and expensive restaurant (dress code) - not eaten there myself but it does look good.
- a brasserie style restaurant which serves a la carte or a buffet style dinner. The buffet looks quite good value - the a la carte is a bit hit and miss (I ordered a beef medallion which I asked for well done and it came medium rare - I had to send it back twice before I was satisfied - and the server was not best pleased!).
- there is a pub on site which is quite expensive for drinks but does sandwhiches and pizza - they are all nice (I recommend the steak sandwich!) - also note that this pub has a projector screen which shows football matches and rugby games etc.
- There is also a "hotel bar" - which is quite nice - think old leather chairs and cigars - again the drinks are pricey but you must remember you are a t hotel AND they are at london prices!

The hotel is massive - be aware of that if you cannot walk far - ask for a room closer to the recption - they seem to be able to give you one if you request it. I have been upgraded a couple of times to the club rooms and I would thoroughly recommend them - you get free soft drink and pastries from breakfast. There is also free internet access with these rooms. The club rooms are nicely decorated and modern and the bathroom is marble and very clean. Well worth the extra money as the standard rooms are looking a little dated and dark now.

In the standard rooms be aware if you are put in one next to a fire door - they bang all night with people coming and going!

The staff are not the most helpful - especially in the brasserie but the place is clean and tidy.

The leisure facilities are a small walk to an outside building - it is actually a Dragons Health Club and there is a pool and the usual gym equipment. I found the gym quite small and dark - there is also a bar here which serves snacks and sandwiches and may be another option if you dont want to dine in the restaurant!

I hope this helps - in summary - if you can try and get a club room - and dont lose site that this is an airport hotel and it is a busy one!

Wonderful Hotel

from kbq
First rate hotel. We stayed here for one night before our flight back to
the states. June 2005. Very classey hotel about 10 minutes for Gatwick
airport. They even have a shuttle bus that will take you to and from the
airport. We stayed in the family room which had comfortable beds and
great room service as well as two restraunts on site. They also have
a swimming pool, sauna/steam room and small store on the property.
Friendly staff and excellant service. We booked our room on priceline for
a great price! About half of what they charge. Would definately recommend staying here
if your looking for a hotel near the airport.

A world away from the standard airport hotel

from CircusMM
We stayed at the CG for one night after being bumped from our flight back to the States. Having just spent a week in London, we were delighted to be shuttled to this lovely country setting... especially assuming we'd be staying at a generic airport hotel. Yes, it's a hike to one's room, and no, it's not a brand new facility, but those characteristics were more than made up for by the china tea setting in our room, the beautiful view we had of the garden, the quiet atmosphere, comfortable bed, and overwhelming dinner buffet. My husband nearly ate himself sick with all the good food!

Our service was a bit of a mixed bag. Though the shuttle was slowing in meeting us at the airport, it was perfectly orchestrated for our departure the next morning. Though the dinner server seemed a bit grumpy, the host and chef were delightful and eager to please. You get the idea.

Much of how you will receive this hotel depends on your expectations, it seems. If you stay for free, as we did, I'm sure you'll find it QUITE the bargain!

Top Local Tips for London

Courtesy bus Book this as soon as you arrive as it can get busy and you dont want to miss you check in time or have to fork out for a taxi

Great service to and from Gatwick Airport We paid £2.50p each way for the shuttle bus to Gatwick Airport, it picks up right outside the hotel and drops you off close to the terminal buildings.

Leave the hotel to eat If you're a family - go to Crawley Leisure Park. It is about 10 mins from the hotel and has all the family favs - Nandos, Frankie and Bennies; TGI etc

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Other names for Copthorne London Gatwick Hotel

  • copthorne london gatwick hotel crawley
  • copthorne london gatwick crawley
  • Address: Copthorne Way - London - England - RH10 3PG - United Kingdom
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