Claridges Hotel

, London, United Kingdom
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Claridges Hotel

, London
5 star

Rooms: 203

Brook Street Mayfair - London - England - W1A 2JQ - United Kingdom | (0)20 7629 8860
436 Traveller

Reviews - Claridges Hotel

8/10
Posh & Pretentious
Submitted by: Wendy in 01/11/05
  • Age Group: 31 - 40
  • From: United Kingdom
  • Traveller type: Business Traveller
There is a sense of style at Claridges that says established and old school. Whilst majority of staff very professional found a lot of the basics missing. Booked a package - gift was in the room but addressed to another guest, almost ruins the surprise!

Historical Traveller Reviews of Claridges Hotel

Anything you like sir?!

from A TripAdvisor Member
FABULOUS. This is the very best 5 star hotel ever. I cannot fault anything. From arriving to leaving. The art deco building is beautiful. Staff are wonderful. Nothing is too much trouble. Perfection at its best.

Total Perfection

from wooster
We stayed at Claridge's for five nights in July and at least once a day commented on how perfect everything was.
The art deco design and decor of the building itself is stunning and in no ways stuffy or old fashioned. The service from the moment you pull up to the hotel is flawless (and once a doorman, or any member of staff, knows your name, they never forget it).
This was our second stay and this time our room did not face the street. I asked if it was possible to get a room facing the street and we were immediately whisked to a street-facing room that was perfect - spacious bath with huge rain showerhead and extra-long tub, large, comfy bed with pristine linens, lots of closet space and an overall welcoming feeling.
The food was incredible whether breakfast from room service or lunch in the bar (the 'fish fingers and chips' is beautifully presented, long pieces of salmon and white fish in an airy tempura batter served with traditional 'chips'). Gordon Ramsay at Claridge's takes dining to a whole new level - flawless, unobtrusive servers that are knowledgeable, friendly and helpful. While the food is superb and formal, the atmosphere is lively, fun and comfortable - a perfect combination.
The bar is always busy and fun - great for people watching. The concierge service is excellent - we secured front row tickets for 'As You Like It' a few hours before the performance and third row centre for 'The Home Place' with a day's notice. The location can't be beat for shopping and getting around.
Claridge's lives up to its incredible reputation as one of the most magical hotels in the world and we are already looking forward to our next visit.

Pure Opulence

from A TripAdvisor Member
Not often can you use the term perfect but in this case no other word will do.
Claridges makes you feel that you are the only person staying in the hotel and treats you with the respect and loyalty regardless of who you are and where you have come from but manages makes you leave feeling that you really are special.

I often felt quite guilty that I should not have been so pampered and looked after but then it's not the sort of experience you would want or receive everyday so I thought lets just enjoy, relax and appreciate the grandness and opulence that Claridges delivers on all levels.

It is very easy to get caught up in the history and the elegance of what I believe is the 1920's art deco ambience, I could easily imagine all the famous faces that have graced Claridges through the years walking through the wonderful swing doors. The aristocracy unwinding in the smoking room, the wild but sophisticated parties in the Claridges Bar and the grand entrances made by the rich and famous allow you to be totally in awe of this hotel.

We were lucky enough to reserve a table in Mr Ramsey's, which finished our stay off in spectacular fashion. Again the service was impeccable and the food was to die for, although we did not sit down until 9.15pm, the complimentary champagne started us off a treat, maybe a bit too well.

I have to say although perfection does come with a price tag, the staff were still genuine in their eagerness to satisfy every need, which was exceeded everytime.

Overrated, by a long shot

from p_sf
I had a 12-night business stay booked at Claridge's and I checked out after the first night and moved to another hotel. I wouldn't say there is anything especially wrong with the room I had, but it was very small, very cold, and filled with rickety old furniture which wobbled every time I touched anything. Sure, it may have been authentic 19th century blah-blah-blah pieces, but frankly if you're trying to work and the table wobbles every time you touch it, what's the point?

Other than the furniture I found the room a bit dingy, and the other furnishings (drapes, wallpaper, bedding) were not what I would expect of a 5-star hotel. I got the distinct feeling that Claridge's is resting on its laurels as a grand hotel of days gone by. On the plus side, I did have the very eerie sense that at any minute the two little girls on tricycles from The Shining were going to ride around the corner at any minute! It's a bit old and creepy in that way, which personally I liked. I just didn't like the small poorly appointed room.

I have been told by colleagues that there are distinct areas of the hotel (perhaps floors or wings?) which are much nicer than others. For whatever reason despite an booked stay of almost two weeks they put me in a very dumpy room. Thank goodness The Berkeley had space for me!

Also the area is decidedly dead on weekends and evenings. It's quite near New Bond Street so there is plenty of good shopping during business hours, but after hours it's a bit desolate. A stay closer to Park Lane and Picadilly or in Knighstbridge might be more fun for leisure travellers.

Superb

from Havinalarf
I stayed at this wonderful hotel for three nights in May. It was pricey but worth it. The deluxe bedroom was furnished in an art deco style with just a trace of faded grandeur. The bathroom was excellent with a great shower and deep bath. The communal areas are great and a late night cigar and brandy in the Macanudo fumoir was a perfect end to a good evening.

Juist a fe slips but good all the same

from EuroTravellerPG
We stayed one night in a Deluxe room as a birthday treat.

The main reason for syating a the hotel was the desire to dine at Gordon Ramsays at Claridges and despite atempting to book the table 7 weeks in advance, the only dining time offered to us was 1045 PM. I suggested that this was too late and had been looking forward to the experience at dining there and staying at the hotel. The person taking the reastaurant booking then said that as a resident, I could be offered my chosen time (7.30pm). !!!!

Rooms was spacious and had beautiful old world art deco fittings even if the bed spread colouring clashed with the other decor and looked rather chintzy.

Generally service was good.

Let downs were

Called for trouser press valet but this did not arrive
No trouser press in room
In room brochure referred to steam room in the spa but this did not exist when I went up there for a freshen up.

All told the offering for what you pay is appropriate and we did feel well looked after.

However, some slippage results in a 4 out of 5 mark

My Home away from Home in London

from avalon1025
Always consistent, not stuffy, yet perfect. Lovely rooms with to die for bath and shower. Friendly staff that always remeber the smallest details. Not stuffy, i've walked through the lobby in work out clothes after a run and had a welcome as if I was Prince Charles. The bar is great as is the food. No better in London!

art deco gem

from A TripAdvisor Member
I stayed at Claridge's for my 50th birthday in 2003. I had high expectations which were NOT disappointed. It was the thrill of a lifetime. The staff was courteous and attentive and more to the point unobtrusive. The Savoy group had either maintained or brought the rooms back to their art deco splendour. And the shower was to die for. Worth every penny and then some. Raves all round.

You say tamato, I say tomato

from tonytelecom
I always find it unusual when i read such differing views on hotels like this. Having said such, I have myself stayed at 5 star hotels that have had rave reviews on this site and I just didnt get it.howevr on this occasion I have just returned from a three night stay at Claridges and found it to be superb. I thought that they had got the balance just right. The staff were neither snobby or groveling, but were straigt there to deal polietly with any request. The room was quiet, large and well kitted. I really have no fault at all.

Afternoon tea

from LHathaway
I had afternoon tea at Claridges on Saturday with friends. After reading the reviews here I was not sure if it would live up to expectations but it totally surpassed them. The food was excellent, delicious sandwiches that were replenished when we scoffed them! Then freshly baked scones with jam and clotted cream and the prettiest cakes you have ever seen, all presented on a silver cake stand. The selection of tea was amazing and the waiter was happy to advise when it was all a bit much for us! The amount of food surprised me too. It was very generous and we were unable to finish everything given to us. The service was superb, very attentive yet very relaxing. The whole experience was surprisingly laid back - I was a little nervous as I am not used to such posh places and the whole thing is designed to put you at your ease - no snobbery at all! Unlike another reviewer I was happy with the relaxed dress code. Although I saw no one wearing jeans everyone was fairly casually dressed and in my opinion this added to the relaxed atmosphere.
I'd thoroughly recommend this to anyone wanting a bit of affordable luxury in London. I found it to be excellent value for money (£35 for tea with champagne).

Top Local Tips for London

Restaurants If you want a table at a top restaurant then select well in advance and ask the concierge to arrange.

Bayswater Get away from overpriced drinking and eating around Oxford Street. Catch a tube to Bayswater or Queensway. You have a whole range of diners, pubs, bars and restaurants.

Imperial war museum The best museum for adults and all children. The exhibits are well done, it is clean, easy to get around and has something to appeal to everyone in the group. A must!

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Other names for Claridges Hotel

  • claridges london
  • claridges hotel london
  • claridges
  • Address: Brook Street Mayfair - London - England - W1A 2JQ - United Kingdom
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