City Hotel

, London, United Kingdom
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City Hotel

, London
3 star

Rooms: 83

12-20 Osborn Street - London - England - E16TE - United Kingdom 20-7247-3313
811 Traveller

Reviews - City Hotel

Excellent Location
Submitted by: Peter in 05/10/05
  • Age Group: 41 - 50
  • From: United Kingdom
  • Traveller type: Mature Couple
Excellent location within walking distance of all attractions. Rooms adequate and tidy. Buffet breakfast was ample; Cereals, Toast and pastries. No restaurant but plenty nearby in Gunwarf Keys shopping complex.
All in all, a good stay.

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Historical Traveller Reviews of City Hotel

ok hotel - good location

from loveorlando
Stayed 2 nights here.
It is a very good location and very nice staff there.
But it is well below average in any other ways.
There were no bugs and that I thank for.
Floors very dirty.
Bed linen clean and toilet but mattresses not and the linen skipped off.
Do not go there unless you are on business and simply come in there to sleep.
I would not take my family there.
Breakfast very simple, but you can order omeletts etc.
But it is cheap so you don´t have high demands.

Unusual but good-value hotel

from Pete_Fenelon
The City Hotel is located on Osborn Street, which is effectively "Brick Lane before it becomes Brick Lane" - so it's very convenient for some of the best Indian food in Britain, and just a few minutes' walk from Liverpool Street, round the corner from Aldgate East tube.

I can't fault this hotel for value, at least at the discounted prices offered - I booked a room for £45 a night and ended up getting a suite with bedroom and lounge areas, kitchen and bathroom!

The room was clean and the furniture comfortable, although in a 3* hotel I'd expect more than the five analogue terrestrial telly channels.

The decor was mostly OK - interesting murals on the wall of the lounge area! - but some of the fixtures and fittings were in need of a lick of paint. My room was at the back of the hotel with a rather grotty view over back yards.

There was some noise from the bar on Saturday night, but this was not excessive.

The staff were friendly and efficient, and a breakfast buffet was included in the room rate - I didn't try this but there were good smells coming from the breakfast room!
(Neither did I try the restaurant, but the menu looked OK).

Certainly a good option for the budget-conscious traveller and a decent place to crash out after a long day wandering around London.

It does slightly have the feel of a more basic hotel that's been upgraded to meet the requirements for three stars rather than one that's always been that way, but at the price I paid it's hard to quibble, especially given the amount of space I had!

Fantastic hotel in the East End.

from malibu_212
After reading some of the reviews I was a bit wary about staying at the City Hotel but my boyfriend and I could not have been happier.

We've stayed in a number of London hotels, both luxury and budget, and the City Hotel is both value for money and very comfortable. Most hotel rooms in London tend to be on the small (tiny!) side (unless you're willing to pay a small fortune), but the City Hotel provides spacious rooms. Ours was complete with bath/shower, fridge, tv, a double and a single bed. The room was always cleaned to a high standard and there was no pressure to be out of the room by a certain time in the morning to enable the room to be cleaned. Staff were very polite and helpful. Breakfast was as you would expect for a continental breakfast - cereal, toast, fruit juices, a fine start for a day of sightseeing. The hotel is also only one stop away from Tower Hill where you can visit the Tower of London and London Bridge.

The area isn't the greatest but it is the east end. If you want surroundings with rows of white-washed buildings and tree-lined streets, stay in the west end (such as near Paddington station), although you won't find the same standard of hotel for such a great price as the City Hotel.

The hotel is a 30 second walk from the tube station and there are plenty of places to eat in this area - from the great Indian restaurant on the left of the hotel called the Clifton (apparently a favourite of local footballers and models), to KFC and Burger King for junk-food junkies. There's also a small local shop that you can stock up on drinks and snacks etc.

Overall, we had a great 5 night stay in this hotel, and can't say we have much to complain about! I noticed some people mentioned the noise in the surrounding streets at night-time but you are staying in a big city! Noise (and it wasn't even that bad compared to other cities i've stayed in) is pretty much to be expected, whatever city you stay in - London, Paris or New York. If you want a quiet, relaxing break go stay in the country!

Will definitely be looking to stay here in the future, excellent hotel. :)


from lealover
We always stay at the City Hotel,Visitors should be aware that it is situated in the East End the area can appear seedy to a newcomer but with an open mind you will have the chance to experience real London.The hotel staff are friendly and efficient,rooms spacious and clean,ample buffet breakfast.lively bar attached with a pleasant atmosphere.Good public transport links to the West End try the 25 bus and see some famous London landmarks including St.Pauls cathedral.

Average stay

from A TripAdvisor Member
Stayed here for 2 nights in a room for four (2 single beds + 1 double bed). The location is ok since it's fairly close to Liverpool St where you can get to e.g. Stansted express. Otherwise you need to take the tube to center which takes some time but the Aldgate East station is around the corner.

The traffic noise from the nearby street may be a bit too loud, but it settles later in the night a bit and some can even sleep when the room's phone is ringing.

Water dripping made some noise in the bathroom; hopefully there's no leakage in the pipes inside the wall.

The breakfast included (tea, coffee, cereal, yoghurt, toast, juice) was good and service ok.

What you pay for is what you get

from A TripAdvisor Member
Stayed here recently for 2 nights with my boyfriend who was in London on a course. The rooms are a little on the retro side, and I hate it when you're sold a Double only for it to be two single beds pushed together with nothing to hold them in place!

Cleanliness of room was absolutely fine, no problems with bed bugs at all, and breakfast is good and served in the much more stylish bar downstairs!

All in all, a fairly average soulless hotel. You might as well stay in a Travel Lodge.

Stay away

from wdcraven
Seedy location. Bed bugs left multiple sores on chest and back.

Very pleasantly surprised

from A TripAdvisor Member
There is a shortage of hotels in East London and lets face it, the area isnt great. Its not the kind of spot you go on vacation. However I had business to tend to nearby so I needed to find a hotel and it was very easy to get to, being right near Aldgate East station.
I paid £55 for a 'family room' sleeping 4, though there were 2 of us staying. My hopes were not particularly high.
However I was impressed by the interior of the hotel. The reception and bar 'The Lane' which belongs to the hotel were very modern and clean. We were checked in quickly and I was also surprised to find a porter in the lift who took us to our floor. Something you very rarely get in a 3* hotel, especially in E1!
I reached my room and myself and my partner were quite shocked. Hotel rooms in London are notorious for being poky. However this was the size of an apartment. There was a kitchen, lounge, large bedroom with a single and double bed, and a bathroom with a shower over the bathtub.
The equipment in the room included a desk, table and chairs, sofa, armchair, dressing table, microwave, television, display cabinet (admittedly rather random), trouserpress etc.
It was all slightly mismatched and ok, a little shabby, but still very pleasing to see. The room was quite hot as I believe someone else mentioned, but there were two big fans which cooled us down.
The wall in the lounge had a handpainted mural of a beach (again, random!) and it was as though they had to tried to recreate a Tuscany villa in East London!
We had a comfortable stay, and were able to cook microwave meals and enjoy an evening in with plenty of space. The next morning we had a complimentary breakfast. You can pay about a fiver for a full English but we just stuck to the free menu. This included toast, juice, cereal, croissants - the usual.
We also checked out easily. Overall I was very pleased with my stay. I had been expecting a small dark untidy room but instead was met with a very big and clean one. If you need to stay in East London I would recommend it. I will be booking again.

Seemingly Average

from A TripAdvisor Member
The price i paid was pretty much what i got. It was £55 i paid for a one night stay there. The area around the hotel is seemingly blane and boring. Liverpool street which is only down the road is very nice. The hotel is literally a 45 second walk to aldgate east tube station which is on the district tube line and hammersmith and city tube line. If you would prefer the metropolitan tube line, algate mainstation is only a further 3 minute walk away. With the tube so close this hotel is no more than 10 mins from any central london destiantion. The West end is very close by tube. I stayed on the 5th floor, room 511 and it was very warm for some reason. The windows only open an inch or 2 and are very old, need replacing really. The whole hotel seems slightly washed out in colour and effect, the colour scheme is generally cream and a washed out red. The do have internet access in the reception but it is very public and anything you wanted to have a look at privately online wouldnt be applicable. Your not allowed to take the key out from the hotel and have to hand it in at reception before leaving and collect again on return. The room it self was of standard size, seemed clean but constantly reminded it wasnt so clean with the cream off white colour of everything. The bathroom was average hotel sized, shower total crap, the shower is in the bathtub and when you turn it on it forces the head up and the water is firing at the back wall, right onto all the dry towels at the back of the bath on the towel rail. But saying all this, it was only £55 and in london which is very expensive, as i do live here too in the suburbs, it does come with the saying that you get what you pay for. I think it was ok saying that but i doubt i'll return again. Comfy pillows though. Those squishy ones.

Would not go back...ever.

from A TripAdvisor Member
The refrigeratordid not work. We conplained and were told they were not designed to keep things cold, only to keep sandwiches from going bad. We tried to order room service...they told me they don't actually have room service. Best of all, I got dozens of bug bites after sleeping in one of their tiny beds.
Oh, and the neighborhood is very seedy.

Top Local Tips for London

Underground passes The one-day Underground pass covering zones 1 & 2 is better value than the 3-day pass, unless you need to travel well out of the centre.

Use the Underground The Underground is awesome. You can get to anywhere in London quickly and cheaply. Use it exclusively if you can.

Tube buy a day pass and hop on and off the Tube. It's a convenient and easy way to see all parts of London, wear comfortable, waterproof shoes though; don't underestimate the potential for changeable weather or the amount of walking you will end up doing! Be aware that the Tube closes down at midnight and taxis, although in abundance, may be hard to flag down in later into the night so it may be worth booking (we wish we had at the time!).


Other names for City Hotel

  • city hotel london
  • Address: 12-20 Osborn Street - London - England - E16TE - United Kingdom
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