Best Western Paddington Court Hotel, London
- Age Group: 51 - 60
- From: United States
- Traveller type: Family Traveller
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Historical Traveller Reviews of Best Western Paddington Court Hotel
London hotelsfrom A TripAdvisor Member
in the title...from A TripAdvisor Member
Modest accommodationfrom A TripAdvisor Member
Much too small double room, feeling like in a basementfrom A TripAdvisor Member
Quite disapointing small room, had to move the bed to get around, under ground level, facing backyard, dirty carpets, stressed staff.
Small Room - Dirty hallwaysfrom A TripAdvisor Member
Ugg... think twice before going herefrom A TripAdvisor Member
This was a 3 star hotel. It was more like a no star. We sent reservations in advance for 2 rooms. we ended up being on different floors than our kids. the first room we were given was smelly, bed was broken down and in poor condition and extremely small (like no room to walk). We immediatly went to the main desk and requested another room and were given another room. This one was 7X7 (this is not a misprint) This one had a bed with springs that popped through the matress. After a sleepless night we requested and were given another room. this one was okay but nothing to brag about. Looks good on the outside but not worth the money or sleepless nights!
Creaky, Charmless Hotelfrom RNJohn
We also made much use of tripadvisor.com, and were a bit scared by all the comments being made here, but decided to go for it anyway.
The hotel itself is 4-5 (not unpleasant) blocks down from Paddington Station. The area appears mostly safe and residential with several small groceries, delis, coffee shops and pubs along Craven Road (the main road from Paddington to Devonshire Terrace). I'll admit, more than once we gazed longingly at the Hilton Paddington, perched seductively smack dab above the rail and Tube stations, as we trudged back to the BW Paddington Court after each day's sightseeing.
(Near the end of the trip, alas, we discovered that Lancaster Gate tube station was a wee bit shorter to this hotel than Paddington.)
The triple room appeared just as in photos on various web sites: three very "springy" single beds arranged parallel with three nightstands in-between, with a dresser at the foot of the beds. That meant a surprising amount of drawer space, but the smallish room felt somewhat crowded with all three people in at the same time. Either the floors were slanted or the beds were, as I listed to the right every time I laid down in bed. The tv was a small remote-controlled, 19-inch color with 10 cable/satellite channels, plus 4 radio stations. Worked fine, if placed a bit high, hospital-style at the corner of the room.
You could really tell this wasn't a new building by the creakiness of the floors, and the numerous steps going up/down/every which way. There is a lift in the building, but nearly useless as there are always half-flights of steps leading everywhere. Trust me, you'll always have to take steps somewhere. Definitely NOT for wheelchair bound patrons.
I did notice that the room, beds, and carpeting were very clean, which helped tolerate other idiosyncracies. Such as? Well, the shower for one thing. A typical London shower I guess -- it was basically a 2 foot square corner of the bathroom with 4-5 inch raised barrier at the bottom. The flimsy shower curtain hung loose, and you couldn't help but get caught up in it bathing. We joked that we were always so intimate with the shower curtain, that we needed a cigarette afterwards!
Naturally the bathroom floor would get drenched, no matter how hard we tried. Perhaps that's why it was always so clean. We also had difficulty with the controls of the shower. The left side controlled the flow of the water, but the right side controlled the temperature, and was hellishly difficult to turn. And it was stuck on HOT! Finally required getting a hand towel and lots of strength to turn it down. One night we came back, and there was a nice letter explaining that today was wash day, so they took everyone's shower curtain down! You know how this story ends -- the next morning the bathroom floor was practically a lake.
We only called the office the first night for a wake up call the next morning. The phones are "hotel phones", i.e. they have push buttons reading "Wake Up Call" and "Front Desk." We couldn't get thru either, but no problem as we had an alarm clock in the room. But they really need to work on this aspect of service. What if somebody really has an emergency?
Overall the front desk staff would smile when you smiled first at them, but otherwise were cool. Perhaps it's a European thing, as most of them were from Western and Eastern European countries (although they all understood and spoke English well). The Polish guy at the door was the friendliest of the lot. Every time we exited the hotel, there was always someone cleaning the lobby, the waiting lounge or the sidewalks outside. Cleanliness was definitely not a problem here. Leaving the key at the front desk didn't bother us either. I'd rather do that than keep up with it.
So what's the verdict? I can't really give this hotel 3.5 stars, like several sites do. It has a certain worn charm to it, but isn't quirky or personable enough to overcome its flaws. There are several other hotels that we passed from Paddington (other than the Hilton) which I recognized from this site. I'd recommend staying as close to Paddington as possible, or better yet, staying in an area that is closer to more active streetlife (pubs, shopping). I'd rather be able to step outside of a hotel, and be in the thick of things.
Be Awarefrom A TripAdvisor Member
Terrible choice; stay elsewherefrom VirginiaTravelA_Z
Clearly, our room had recently been "created". The room was below street level so you could only see the outdoors with half of the window. Staff was rude, we always had to wait just to drop off the room key which you must do EVERY time you leave the hotel. The key was like an elementary school hall pass. We saw several young guests lounging barefoot in the common area. It was only one night, but we will never go back there again.
Disputing charges/ did not stay when I saw itfrom A TripAdvisor Member
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Other names for Best Western Paddington Court Hotel
- london best western
- best western paddington court hotel
- Address: 27 Devonshire Terrace - London - England - W2 3DP - United Kingdom
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