Best Western Burns Hotel

, London, United Kingdom
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Best Western Burns Hotel

, London
3 star

Rooms: 105

18-26 Barkston Gardens - London - England - SW5 0EN - United Kingdom Hotel Website | | 44 02073733151
348 Traveller

Reviews - Best Western Burns Hotel

Historical Traveller Reviews of Best Western Burns Hotel


from A TripAdvisor Member
I wouldn't go back to this hotel if someone PAID me!

The staff was nice and all, but one night i saw a homeless person sleeping outside my window.

I went and complained but they said they couldn't do anything about it.

The food was horrible and the room was no bigger than a closet!

Great Value, Great Location

from A TripAdvisor Member
I am rating the Burns "Above Average" based on the value you get for your £! The hotel is clean, the staff extremely pleasant and helpful. Internet special rates start at £55 per night, and INCLUDES a FULL English breakfast each day. Rooms are small but adequate and clean. Location is superb, only 1.5 short blocks to the Earls Court Tube Station.
There is internet access in the lobby, and the restaurant and bar are of better-than-average quality. Lift can only accomodate 2 people with little baggage. On a scale of 1-10, the Best Western Burns is definitely an 8or 9 when considering the value. I would highly recommend the Burns to the budget conscious traveller.

Good location.

from A TripAdvisor Member
Stayed here for 2 nights in november. Great location, just around the corner from the Earls Court tube. Quiet street. Floors and walls are paper thin, so didnt appreciate the people tap dancing in the room above us. Smallish rooms, but coming from Europe, we expected it.

About average.

About what I expected

from Cubechick
Given the reviews that I had seen of this hotel, I have to say I got exactly what I paid for. I stayed for 5 nights in October with a friend. Yes, the floor squeaked and the room was small, but that was to be expected. The hotel staff was amazingly friendly and accomodating (our request for a larger room was handled without fuss). The hotel was clean if a bit worn, the bathroom good-sized w/ plenty of hot water. From what I've heard, you're not going to get a large room in London unless you pay a premium price. At about 85 pounds per night including full breakfast, I don't think you'd find much better. And the location is great...just far enough removed from busy Earl's Court that you don't have a lot of traffic/pub noise, but close enough to make getting around extremely convenient!

Cramped, but OK

from A TripAdvisor Member
We stayed at the hotel from 15 Sept to 19 Sept, 2004 with breakfast included. Our double bed room was small... barely enough room to go around the bed! The floors were very squeaky, and the small elevator can be a challenge for two people with luggage. The bed was not the most comfortable, as I could sometimes feel the bed springs. However, the bathroom was adequate, and our breakfast was very good... good way to start the day! Earls Court Tube Station was a convenient 5 min from the hotel, and Earls Court Road has groceries, banks, restaurants, etc.

Overall, it was an OK stay. I'd look around before staying here again, but if it came to it, I wouldn't mind.

not recommended

from BillStickers_7
Best Western? Worst Western is more like it, though it pains me to say it. Do yourself a favor and don’t even consider this place. Here’s why: I stayed at the Best Western Burns in Kensington for two nights in September 2004. The single room was very, very small, but that’s to be expected. (The bathroom was so small, in fact, that they couldn’t fit the hair drier inside. It was fixed to the wall of the main room directly above the desk.) The hotel was an easy, though not entirely obvious, walk from the tube and far enough off of busy Earl’s Court Road not to have the traffic noise. The staff was quite friendly and front rooms overlook a park, which can be quite pleasant at least when screaming children are not in it.

However, my non-smoking room smelled strongly of smoke … or maybe it was dust. Frankly, my sense of smell has deteriorated quite a bit and I have a hard time distinguishing the two. Nonetheless, the odor was strong enough to cause my eyes to burn and give me a headache within 20 minutes of checking in. Other problems - no in-room air conditioning, grease-stained and crumb-filled seats in the breakfast area, an uncomfortably hard mattress that left me with a stiff back each morning, a poisoned “Predator pest control” trap (for mice?) between the bed and the wall just a foot or so below where I lay my head at night, extremely squeaky floorboards both in the halls and in the rooms, minor chipping and pealing of the paint and wall paper, a half-used cake of soap leftover in the shower from a previous guest, and someone else’s nail clippings (yuck!) on the stained, faded, threadbare carpet.

If you want to stay in this general area of London, I’d recommend the Holiday Inn, Hilton Olympia, or Hilton Kensington at Holland Park - the latter of which I checked into when I fled the Burns two days into my five day stay.

Good place to stay

from rspiess
Using Tripadvisor, I was able to research several hotels in the London area. I decided to choose this hotel because of the good reviews. Getting to the hotel was very easy using the underground. The closest tube station is about 1 block away. Upon arrival, I was greeted by a very helpful staff. I had arrived about 2 hours early and my room was not ready yet but was given another room right away. The lift is very small but worked great. The room was very small and there is no air conditioner but I was prepared. There was no problem with hot or cold water during my entire stay. The only problem that I had was that the floor creaks very loudly. My room rate included breakfast every morning. The food was prepared very well and the dining area was nice. I would definately stay here again.

The Burns Hotel is a Good Buy

from JVL
My father and I stayed at the Burns Hotel for two nights in early August. We both had single rooms which were well furnished and of satisfactory size. The bathrooms were roomy and equipped with bath tubs. Since this was at a hot time of the year, we requested rooms in the back that didn't get the morning sun. In addition the staff provided fans that were a big help. The breakfast with our room rate was the full English breakfast which was very filling and served in the cheerful air-conditioned diningroom. We booked the hotel through Best Western International and for 49 pounds per room per night with full English breakfast this was a real bargain. The hotel is well located near the Earl's Court tube in addition to being close to many inexpensive eateries.

Okay..but not in the summer

from A TripAdvisor Member
i stayed at the burns this spring (early may) for 5 nights. unfortunately the strength of the pound did not make this a deal. the hotel was a close to the tube and on a nice block. the room was a decent size by european standards but the beds were a terrible; you could feel the cross bars in the mattress. however, the staff was very nice and on the 3 night i was given an extra comforter that was a nice cushion for the bad mattress. fortunately the weather was still very nice, but with no a/c i could not image staying here in warmer weather. the breakfast buffet is pretty good. i don’t think i would return.

Great Stay at the Burns Hotel!

from A TripAdvisor Member
We stayed at the Burns Hotel for six nights in late May-early June and really liked this hotel! We even started calling it "home." A brief warning -- not all rooms are equal size...we had to play "room roulette" for awhile and finally they found us a suitable room! The first one we were shown was the size of a closet (I'm not kidding)! The breakfast was fact, any meals we ate at the hotel were delicious. Loved the quaint bar at the end of the day...only one night was it crowded (well, they need to make money, too!). Yes, the floors creak...not a big problem! The street is quiet and the park across the street made for a pleasant location. Earls Court tube stop just down the street and around the corner. The location had lots of shops and restaurants -- Zizzi (sp?) was great for Italian! Try it! Neighborhood is not an "upscale" area, but a REALLY nice area to stay! I would highly recommend the Burns Hotel and would definitely stay there again (and probably will!).

Top Local Tips for London

Expensive We found the restaurants in and around Earl's Court - Kensington to be very expensive. On our last day we discovered Sainsburys (large grocery store). This store has some of the best selctions for good quality take out food at reasonalble prices. Had we known sooner we would have bought our lunch or dinner from there and returned to our room to eat. They also have a good selection of wine & beer if one is so inclined.

Oyster Card for Bus and Tube Buy your Oyster Card at the airport when you arrive. You can charge it and lines won't be as long as at tube stations. With the card a tube trip costs one pound 50 pence as opposed to 4 pounds for a single trip. They are good on bus as well. You can top them up at any tube station.

Oyster Card Top up versus day pass Take a 1-7 day pass for 1/2 zones. Cheaper than an Oyster Top Up as you can hop on and off within those zones all day long. The top up option is more costly on a shorter visit as u pay for every trip.You can also use the busses around London on the pass. If u have had enough of the tube, take the bus. It will take u a little longer to get there but u will see so much more. AND its far cleaner


Other names for Best Western Burns Hotel

  • london best western
  • best western london
  • Address: 18-26 Barkston Gardens - London - England - SW5 0EN - United Kingdom
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