Athenaeum Hotel and Apartments
, London, United Kingdom
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Athenaeum Hotel and Apartments
, London
Rooms: 157
116 Piccadilly
- London - England - W1J 7BJ - United Kingdom
Hotel Website |
| 44 02074993464
500
Traveller
Reviews - Athenaeum Hotel and Apartments
Read 500 additional reviews of Athenaeum Hotel and Apartments at TripAdvisor.
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Historical Traveller Reviews of Athenaeum Hotel and Apartments
A Gem!
from marinemother
I have stayed here twice, they treat you like family. Have not seen any reviews of their apartments next door to the hotel, what luxury and comfort, what space! You won't want to leave. I rented a one bedroom and they kindly upgraded me to a two bedroom because at the last minute, family from Ireland decided to come and stay with me. The manager was just wonderful. Doesn't hurt to have a great Irish concierge who has been at the hotel for years. As someone else mentioned, the front staff are the best in the world. I highly recommend this hotel to anyone. The location is top notch also. This is a family owned and operated hotel and it feels like it too!
The Only Place You Should Stay
from rebeccamcc007
Simply wonderful. From the moment of arrival to the moment we left, everything was just how a five star hotel should be.
We got a fantastic rate of just £99 through Superbreaks AND this made no difference when we arrived at the hotel.
We caught the first train to London and arrived at the hotel 9.30 on a Saturday morning but we were shown to our room immediately.
To be honest, because we had booked at a discounted rate, we expected this to be reflected in the standard of our room. How wrong could we have been!!
The room had views of Green Park, was a good size and most importantly was clean - a rarity in London these days - visit Le Meridien Piccadilly or the Hampshire if you doubt my words.
As with all hotels its the little details that matter - a nightly turn down service and a card left on your bed with the weather forecast for the following day!!!
If you are looking for a hotel in Central London that dedicates itself to customer service then look no further and book your stay at the Athenaeum and if you're lucky you'll find yourself sharing breakfast with a movie star. We did!!
From now on, whenever we stay in London, it will be at the Athenaeum.
We got a fantastic rate of just £99 through Superbreaks AND this made no difference when we arrived at the hotel.
We caught the first train to London and arrived at the hotel 9.30 on a Saturday morning but we were shown to our room immediately.
To be honest, because we had booked at a discounted rate, we expected this to be reflected in the standard of our room. How wrong could we have been!!
The room had views of Green Park, was a good size and most importantly was clean - a rarity in London these days - visit Le Meridien Piccadilly or the Hampshire if you doubt my words.
As with all hotels its the little details that matter - a nightly turn down service and a card left on your bed with the weather forecast for the following day!!!
If you are looking for a hotel in Central London that dedicates itself to customer service then look no further and book your stay at the Athenaeum and if you're lucky you'll find yourself sharing breakfast with a movie star. We did!!
From now on, whenever we stay in London, it will be at the Athenaeum.
HOW A HOTEL SHOULD BE
from A TripAdvisor Member
Those of you who travel to London regularly know how often you come across unfriendly and amateur staff. The Athenaeum is the complete opposite of this. The rooms are great as is the location. The only thing stopping me staying there on every visit is the lack of availability action within my wallet!
Fabulous weekend spoilt by an over zealous front office
from A TripAdvisor Member
Fabulous location, good room, all be it at the back of the hotel with no view and this despite the fact that the hotel was very quiet during our stay.
The meal in the restaurant was excellent and the al a carte menu represented reasonably good value. Shame the truffles didn't arrive with the coffee when it was taken in the bar. The bar by the way was excellent and the member of staff absolutely superb.
However, a thoroughly enjoyable weekend has been spoilt by an ill judged decision on the part of the hotel to make a charge for mini bar items to my visa card after my departure, something I only discovered when my credit card account arrived, and this despite my having advised upon departure that we hadn't used the mini bar. A letter and three telephone calls were required before my account was credited for the mischarged items and even then an apology for the inconvenience hasn't been forthcoming.
I have stayed in many hotels, over many years, in many countries, but never have I had experience of a hotel that charges your credit/debit/charge card after departure without your prior consent. This is just not acceptable and I would certainly expect much better of a hotel with five red stars which prides itself on the quality of its personal service.
The meal in the restaurant was excellent and the al a carte menu represented reasonably good value. Shame the truffles didn't arrive with the coffee when it was taken in the bar. The bar by the way was excellent and the member of staff absolutely superb.
However, a thoroughly enjoyable weekend has been spoilt by an ill judged decision on the part of the hotel to make a charge for mini bar items to my visa card after my departure, something I only discovered when my credit card account arrived, and this despite my having advised upon departure that we hadn't used the mini bar. A letter and three telephone calls were required before my account was credited for the mischarged items and even then an apology for the inconvenience hasn't been forthcoming.
I have stayed in many hotels, over many years, in many countries, but never have I had experience of a hotel that charges your credit/debit/charge card after departure without your prior consent. This is just not acceptable and I would certainly expect much better of a hotel with five red stars which prides itself on the quality of its personal service.
Great hotel, but watch out for the short beds!
from A TripAdvisor Member
Great hotel, good location, fantastic staff.... but, probably because we booked a special offer, we had a very small room. The bed was very short, my husband had to sleep with his feet over the edge ... and he's only 6 foot tall!!
Such a comfortable Place
from Lucy
We have just returned from a wonderful visit at the Athenaeum hotel. From the outside the hotel looks quite drab, but don't let this put you off. The staff and the interior more than make up for a building you would probably walk past without a second glance. The door men are so helpful, down to the point of offering bottled water and face towels to the hotel guests who have been out jogging. Reception are shining examples of how reception staff should be, efficient and friendly. Initially I was disappointed by the room. It was small and only contains a 3/4 sized bath. But the view (of Green Park), the comfortable bed and the airconditioning more than made up for the rooms size. My only complaint? A loud guest in the next room conducting a telephone conversation at 2am and having an animated discussion with other guests in her room. The reason I could probably hear EVERYTHING was that our room had an integral door to her room to enable families to have 2 rooms ajoining etc., I think it would be best to check that your room doesn't have this facility unless you need it. With respect the fact that our neighbour was loud wasn't the hotels fault.
We had a fabulous evening meal in the hotel restaurant, it was perfect in every way. All in all a comfortable stay, with friendly staff, who couldn't do enough to help. We will no doubt be back (we will check that the room isn't an ajoining room next time though!)
We had a fabulous evening meal in the hotel restaurant, it was perfect in every way. All in all a comfortable stay, with friendly staff, who couldn't do enough to help. We will no doubt be back (we will check that the room isn't an ajoining room next time though!)
Wonderful place to stay
from Englandish
I stayed twice at this hotel this year and I really can recommend it. The rooms are wonderful for English standards. They are more spacy than at other hotels. The location is perfect. You can almost do everything by foot if you don´t want to take the subway as it can be overcrowded. The staff at the front desk is very helpful, especially Patricia. The breakfast comes in a small buffet style for the continental option or you order a cooked breakfast as well. They have "The Times" delivered to your room every morning as well as the "Daily Express" layed out in the lounge. The lounge is also very cosy and typical English. The concierge is very good and an institution. I definitely would stay there again!!!
The best in town
from A TripAdvisor Member
From the moment we stepped out of the taxi the Hotel felt special, the staff were excellent, the rooms perfect and the breakfast would set you up for the day.
I stay in London on a regular basis and will be making this my home...
I stay in London on a regular basis and will be making this my home...
Wonderful Staff
from A TripAdvisor Member
I stayed at the Athenaeum from Dec. 27 to 29, 2003. The staff made me feel welcome immediately, which I very much appreciated when I arrived in my jet-lagged state. My room was on the small side, but had all the comforts I expected and a few little luxuries as well. A terrific experience!
Professional, comfortable
from JCW
Good location on Piccadilly; very comfortable; professional and welcoming staff.The bedroom was an example of how 'designer' can sometimes mean 'horrible' ? it was comfortable, fairly recently refurbished, but just not very attractive. On the day I stayed, there was no running water for several hours ? not the hotel's fault, but it didn't help.It's a really nice hotel, and doesn't have that 'chain' feel of so many London hotels. But given the acclaim it's received (five red AA stars, for example), I think I'd expected it to be more special than it actually was.
Top Local Tips for London
Townhouses and apartments Often they have sofa beds. When travelling with a family the cost of head reduces and the value increases. Often they have all the facilities of a hotel rather like the Athenaeu.
Room upgrades We stayed in London for 2 nights in different hotels. We managed to get upgraded from standard rooms to an executive room, and an executive suite in both hotels. The secret to this is simple. Just ask if there is any possibility of a room upgrade, you must be very polite and not snobbish or talk down to the reception staff!!!! I also sent a polite request via e mail before we went. It made all the difference to our stay and we had a fantastic time.
Car service The Athenaeum offeres a car service so you dont need to wait in line for a black cab or go to the ATM to change money. You simply book the room and the car at the same time and the car fare appears on your bill when you leave - easy.
- (hotels)
Other names for Athenaeum Hotel and Apartments
- athenaeum hotel apartments
- Address: 116 Piccadilly - London - England - W1J 7BJ - United Kingdom
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