Marriott Liverpool Hotel City Centre

, Liverpool, United Kingdom
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Marriott Liverpool Hotel City Centre

4 star

Rooms: 150

1 Queen Square - Liverpool - England - L1 1RH - United Kingdom Hotel Website | | 44 01514768000
325 Traveller

Reviews - Marriott Liverpool Hotel City Centre

Historical Traveller Reviews of Marriott Liverpool Hotel City Centre

t find anything to complain about

from A TripAdvisor Member
We recently stayed one night at the Marriott and honestly couldn't find anything to complain about.
The staff at reception were very friendly and helpful, the room was excellent - very spacious and clean.
The breakfast was very civilised with a huge amount of choices from Actimel to pastries and all the usual stuff in between. The waiting staff in the restaurant were attentive, friendly and helpful without being over the top.
With regards the £10 per night car parking, which I agree does seem a little bit shocking initially, I think is a reasonable amount to charge as the hotel is literally in the middle of the city so we didn't have to mess around getting a taxi to go out. My advice is to work out the nearest hotel to where you are needing to be for your stay and book there...the car parking/taxi booking is simply a case of swings and roundabouts - you gain one you lose another!
All in all a very comfortable stay - looking forward to returning.

Suprisingly Great!

from Holly29
Just to preface this review - I don't usually stay in Marriotts, as I am a fan of independent hotels and usually try to stay in boutique hotels if I can. However, work sent me to stay in this one, so I was keen to see what it was like. And the verdict was that I was really very surprised at how good it was.
I stayed one night, the night before Ladies Day at the Grand National, so the hotel was fully booked. I arrived quite late, and yet they found the time to be really great to me on check in, and friendly, and told me that since I was one of the only people there on business they would upgrade me to an executive room! (for future reference, it is well worth booking an executive room - they are huge and stylish and mine had a balcony too).
Everyone went out of their way to be friendly and accommodating, everyone from room service to the man in the leisure centre to the lady who booked me a taxi the next morning, despite the fact that there were no taxis to be had in Liverpool that morning!
Everyone you could possibly want from a hotel really: a huge, comfortable bed, great breakfast (and I mean great, a massive choice of things) and a lovely leisure centre with gym, pool, jacuzzi, sauna, steam room and - for the ladies - even hair straighteners in the changing rooms!
All in all, I had a great experience there and would definitely stay there again. Thanks Marriott!

Not bad at all!

from A TripAdvisor Member
Very good, clean hotel with friendly and helpful staff. Ideally situated and very close to the city centre. Breakfast was good and a nice variation of food on offer. In house gym and pool were adequate for our needs. I would definitely recommend and use again in the future.

Great break!

from razzlecroc
Stayed here between Christmas and New year for 2 nights. The staff were always friendly and chatty. The room very good and when we had a problem with a tap we were moved straight away. Location is excellent only negative comment is we had to pay £20 to park the car.

Excellent Hotel

from Susie_B83
I stayed at the Marriott for two nights and I can't fault it. Our room was spacious and very comfortable, and the hotel staff were very friendly and obliging. Decent gym and swimming pool too.

The location is perfect, right in the heart of the city. I would definitely stay here again

Just wonderful!

from johanna0425
I've stayed at this Marriott for a night or two in early December for 4 years now, and have always found it welcoming, comfortable and reasonably priced. This year I was lucky enough to be given a larger room on the top floor, but was very happy with the standard rooms. Wonderful breakfast, and excellent service there and in the ground floor lounge and first floor bar as well. This year, the hotel was very busy with Christmas parties, but I didn't find the service suffered a bit. My only quibble this year was that the ice machines were not working, but I was able to get ice from the bar. A very good value, in my opinion, at 79GBP B&B.

Not even close to a 4* hotel

from rlarragy
If your priority is location then it may be worth the premium price to stay in this hotel. But you're looking for the 4* experience you won't find it here.
The city centre Marriot is ideally located beside the bus and train stations minutes from the shopping and nightlife Liverpool has to offer. Having said that once you walk around the city for a few minutes you realise how small the city is and that you could really stay anywhere and not have too far to walk (and I'm not a big walker). What annoyed me about this hotel was that I was going away for a birthday weekend with my boyfriend and had decided that we should treat ourselves with the 4* hotel. Many of the special features advertised were not in my room. The non-smoking room reeked of stale cigarette smoke and the bed was uncomfortable not to mention the duvet being one of those aggravating feather things where the feathers inevitably move to the bottom of the duvet and you're left halfway through the night having to get up and shake the feathers back up to the top. Our 'deluxe' room was smaller than rooms I've stayed in on other city breaks like the Travel lodges or Jury's Inns. The breakfast was the greatest rip-off on earth at £15 each - fantastic menu but mediocre fare once you got there. The fruit salad translated to grapefruit and prunes. The cooked breakfast was left out for hours and the scrambled eggs were definitely made from some kind of egg mix - think 'Smash' potato substitute -they were really awful and we're not fussy eaters. And as for the fresh crepes others have raved about - none this weekend as they were too busy.
I had read other reviews of the hotel before booking and had expected alot more - perhaps our experience had something to do with it being a busy match weekend and so close to Christmas but to be honest I think the best way to judge a hotel is on its standards when they are busy - you never know how busy a hotel is going to be until you get there.
All in all not what I'd expect from the Marriot reputation and I defintely would not stay there again.

Lovely hotel

from clarequilty
stayed in Aug 2005.

initially was given a twin single (which we hadnt requested)but once we called the lobby we got transfered to a twin double!

The complimentary Breakfast was really nice-there is even someone cooking fresh crepes and waffles on request-it is the best hotel breakfast i've ever had

The leisure facilities are great-the pool,sauna,steam room and jacuzzi are regularly checked and were clean and luxurious and its all included in the price of the room

The staff were all friendly and helpful

the location is FABULOUS-v close to the shops,restaurants,pubs and Beatle attractions and we didnt hear any outside noise from the room despite being so central

I will definately be going back the next time I go to Liverpool

Wonderful Staff

from A TripAdvisor Member
Having stayed here with my girlfriend i found this to be the best Hotel i have ever stayed in and im one of the unfortunate ones who spends mon-fri in a hotel 52 weeks of the year, This time i booked to make a special weekend with my girlfriend in a nice lively city, This Hotel and its staff did not disappoint me, The Room was 10/10 and the service was 10/10, I have specific praise for Ron the Concierge, Greg in the Restaurant, Steve in the Leisure Club and Phil the Night Manager, all the staff were excellent but these staff mentioned really went out of their way to make our weekend special. Nothing was to much for them to do. Upon checkin we were given a complimentry upgrade to an executive room which made our stay even better. The Hotel is superbly situated with all amenities close by but not to close to all the hustle and bustle of a very lively city. Overall we had such an enjoyable stay that we have already booked to come back in a few weeks. This Hotel has certainly left a lasting impression on us and we would recommend it to anyone.

Well-run and well-appointed hotel right in the heart of Liverpool. Recommended.

from Pete_Fenelon
Of its type - the big, modern, corporate chain hotel - this is about as good as it gets. Located right in the heart of Liverpool so it's handy for shopping, transport, restaurants, tourist attractions etc, it's modern, comfortable, friendly and has large, well-decorated and comfortably furnished rooms (some of which have excellent views over St George's Hall and the other great civic buildings). The breakfasts are absolutely excellent and the staff friendly, approachable and helpful.

Possible to land good rates on Priceline - I think I paid about £55 a night for a double there.

Top Local Tips for Liverpool

Albert Dock Don't bother going. Most of the shops have closed down due to high rents and there's not much else there apart from art galleries.

Llloyds Number One Cross the road by the bus stops, and there's a 'Lloyds Number One' bar under the St John's shopping precinct. Breakfasts are available for less than a fiver, and you get a marvellous insight into 'Planet Wetherspoon'.

airport bus the airport bus is so handy at Liverpool. It passes and stops at any hotel you need, if it is on the route. I also realised that although there was not actually a stop at my hotel, the bus station was just round the corner and the walk was 2 minutes. Check out if you can get taken closer than you think. Last time I was there I made the mistake of getting off and paying a taxi. I could have saved the fare. The same when getting back to the airport. The bus is every 20 minutes, really good service and nice drivers.

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Other names for Marriott Liverpool Hotel City Centre

  • marriott liverpool
  • liverpool marriott
  • Address: 1 Queen Square - Liverpool - England - L1 1RH - United Kingdom
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