Britannia Adelphi Hotel, Liverpool, United Kingdom

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Britannia Adelphi Hotel Liverpool

Traveller Reviews

     Rating

1.2/10

Official Contact Details - Britannia Adelphi Hotel

  • Address: Ranelagh Place - Liverpool - England - L3 5UL - United Kingdom
  • Phone: 44 01517097200
  • Email:
  • URL: http://www.britanniahotels.co.uk/
  • Rooms: 404

"I recently visited Liverpool on a training course organised by my HR......"

"Being a glutton for punishment I didnt refuse when my company booked me into......"

Reviews of the Britannia Adelphi Hotel

6 reviews
Review this Hotel

Rating:

2/10
Could be a better
Submitted by: Lawrence in Dec 2008
  • Age Group: 31 - 40
  • From: United Kingdom
  • Business Traveller
I recently visited Liverpool on a training course organised by my HR colleagues. I guess I must have upset them at some point because I can see no other reason why they would have booked me in to this hotel? There are positives - the location is excellent and allowed us to easily pop out to see the sights and for a drink on the evening we arrived. The hotel also has a great 'presence' and is packed full of period features which, with a little renovation, could make the hotel desirable. However, this is where the problems start. The hotel does need renovation quite badly - much of the decor is getting shabby and some of the fixtures and fitting have clearly seen better days. My room was clean and the bed comfortable so I have no complaints there. I can live with shabby decor as I hadn't paid for the room so I probably would have given a 5 or 6 at this stage. Unfortunately the staff were ignorant, rude and downright unprofessional. On arrival we were 'greeted' with a grunt as...... Read more
3 out of 3 readers found this review helpful
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Rating:

1/10
Not again
Submitted by: Al in Jan 2007
  • Age Group: 41 - 50
  • From: United Kingdom
  • Business Traveller
Being a glutton for punishment I didnt refuse when my company booked me into the Adelphi for the 5th time in 3 years. There was a couple asleep in bed in the room first given to me!. Luckily for me I quietly closed the door and went back to reception where the desl clerk didnt bat any eyelid or apologise to me. My eventual room had the light switch on across the room opposite the door...helpful when you are arriving in the dark.The room smelt of age and carpets were sticky. Great foyer and a throwback to a bygone era but crap staff and even worse rooms.
6 out of 6 readers found this review helpful
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Rating:

1/10
Never to be forgotten
Submitted by: Catherine in Aug 2006
  • Age Group: 41 - 50
  • From: Canada
  • Family Traveller
This is the worst hotel I have ever stayed in. The lobby was beautiful. The reception staff, are alot to be desired. One lady in our party had booked a non-smoking room, when she arrived she realised someone had been smoking in there. She complained to the staff and was given a can of air freshner. Our room was old, musty the electrical outlet didn't work properly, old blue blankets were on the bed. You do not walk around in bare feet. You didn't even want to put your clean clothes anywhere, my skin just crawled. We were awake at 4.00am by the post office trucks, outside our windows. Other members of our coach part had Karioki playing until 2.00am. The food was terrible, in short supply and over cooked. When we asked for a glass of water. The reply was "I only have one pair of hands". I feel sorry for the people who paid the 188.00 pounds per night. This was an experience we will never forget.
7 out of 7 readers found this review helpful
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Rating:

1/10
Filthy and Foul
Submitted by: AJ in Jun 2006
  • Age Group: 26 - 30
  • From: United Kingdom
  • Weekend Breaker
We booked an "Executive Room" at the Adelphi for the May bank holiday, having been aware that the Adelphi is the most well known hotel in Liverpool I expected at least reasonable service. The hotel itself has lost any of the grandeur it may have had many years ago, it is organised similarly to how Butlins used to be run in the early 80s. After a lengthy queue to check in they didn't have my details on the computer, which caused a massive tailback of impatient guests. We were then presented with a key attached to an extrenely large piece of plastic which initally I found quite kitch, it transpires that modern doors with keycards haven't yet made it to the Adelphi. The room itself is without a doubt the worst hotel in which I have stayed. The door itself opened into what looks like a shared bathroom and another bedroom. Reception told me the other bedroom wasn't occupied, however it was an unsual and irritating arrangement to leave the room to use the bathroom. If you...... Read more
8 out of 8 readers found this review helpful
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Rating:

1/10
Read and weep
Submitted by: Anna in Apr 2006
  • Age Group: 26 - 30
  • From: United Kingdom
  • Young Couple
A romantic break booked by my boyfriend turned out to be a devestating disaster. Wooed by the fact that it was famous for Titanic passengers and the glorious pictures of it's "stunning" banqueting halls and rooms, we both thought we would be in heaven. The outcome.......... The first three rooms we were given/offered were mucky, smelly, in need of desperate repair.... quite frankly I would not put a dog in such rooms. Shabby bed clothes, food stains, chicken legs bones just outside the window, no plug for the sink, no mirror, no enamel on bath and sink, no shower. It made my skin crawl and I thought if I stayed in one of these rooms I would catch something unpleasent, (scabies, crabs spring to mind). Just so I don't put you off completely after tears and wonderful boyfriend complaining we eventually were "upgraded" to the Lady Adelphi Suite. At no extra charge. I would say this room was acceptable, it was clean and bright and apart from finding a tic tac on the...... Read more
8 out of 8 readers found this review helpful
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Total of 6 reviews: Next 1 >>

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