Submission date: 2007-01-31 - Date of Stay: January 2007
Submitted by: Al - From: United Kingdom
Type of Traveller: Business Traveller - Age Group: 41 - 50
Not again
Being a glutton for punishment I didnt refuse when my company booked me into the Adelphi for the 5th time in 3 years. There was a couple asleep in bed in the room first given to me!. Luckily for me I quietly closed the door and went back to reception where the desl clerk didnt bat any eyelid or apologise to me. My eventual room had the light switch on across the room opposite the door...helpful when you are arriving in the dark.The room smelt of age and carpets were sticky. Great foyer and a throwback to a bygone era but crap staff and even worse rooms.
Submission date: 2006-08-23 - Date of Stay: August 2006
Submitted by: Catherine - From: Canada
Type of Traveller: Family Traveller - Age Group: 41 - 50
Never to be forgotten
This is the worst hotel I have ever stayed in. The lobby was beautiful. The reception staff, are alot to be desired. One lady in our party had booked a non-smoking room, when she arrived she realised someone had been smoking in there. She complained to the staff and was given a can of air freshner. Our room was old, musty the electrical outlet didn't work properly, old blue blankets were on the bed. You do not walk around in bare feet. You didn't even want to put your clean clothes anywhere, my skin just crawled. We were awake at 4.00am by the post office trucks, outside our windows. Other members of our coach part had Karioki playing until 2.00am.
The food was terrible, in short supply and over cooked. When we asked for a glass of water. The reply was "I only have one pair of hands". I feel sorry for the people who paid the 188.00 pounds per night. This was an experience we will never forget.
Submission date: 2006-06-14 - Date of Stay: May 2006
Submitted by: AJ - From: United Kingdom
Type of Traveller: Weekend Breaker - Age Group: 26 - 30
Filthy and Foul
We booked an "Executive Room" at the Adelphi for the May bank holiday, having been aware that the Adelphi is the most well known hotel in Liverpool I expected at least reasonable service.
The hotel itself has lost any of the grandeur it may have had many years ago, it is organised similarly to how Butlins used to be run in the early 80s.
After a lengthy queue to check in they didn't have my details on the computer, which caused a massive tailback of impatient guests. We were then presented with a key attached to an extrenely large piece of plastic which initally I found quite kitch, it transpires that modern doors with keycards haven't yet made it to the Adelphi.
The room itself is without a doubt the worst hotel in which I have stayed. The door itself opened into what looks like a shared bathroom and another bedroom. Reception told me the other bedroom wasn't occupied, however it was an unsual and irritating arrangement to leave the room to use the bathroom.
If you are ...Read more
Submission date: 2006-04-21 - Date of Stay: April 2006
Submitted by: Anna - From: United Kingdom
Type of Traveller: Young Couple - Age Group: 26 - 30
Read and weep
A romantic break booked by my boyfriend turned out to be a devestating disaster.
Wooed by the fact that it was famous for Titanic passengers and the glorious pictures of it's "stunning" banqueting halls and rooms, we both thought we would be in heaven.
The outcome..........
The first three rooms we were given/offered were mucky, smelly, in need of desperate repair.... quite frankly I would not put a dog in such rooms. Shabby bed clothes, food stains, chicken legs bones just outside the window, no plug for the sink, no mirror, no enamel on bath and sink, no shower. It made my skin crawl and I thought if I stayed in one of these rooms I would catch something unpleasent, (scabies, crabs spring to mind).
Just so I don't put you off completely after tears and wonderful boyfriend complaining we eventually were "upgraded" to the Lady Adelphi Suite. At no extra charge. I would say this room was acceptable, it was clean and bright and apart from finding a tic tac on the floor y...Read more
Submission date: 2006-03-26 - Date of Stay: March 2006
Submitted by: Nick - From: United Kingdom
Type of Traveller: Business Traveller - Age Group: 51 - 60
No credit to Liverpool
This hotel was built at the time of the Titanic and, as such, has some wonderful period features. Unfortunately that is the only plus point. The Adelphi is an experience best avoided. The rooms have not been updated for years and, in the case of my room, not cleaned properly for the same amount of time. The bathroom ceiling has had a recent coat of paint, something it was possible to ascertain by the splatters of paint around the toilet bowl. There is no shower and two of the room bulbs were not working. The bedroom windows were absolutely filthy.
The food is third rate. Breakfast consists of a buffet with everything cooked well in advance and put under hot lights. This means that the fried eggs are like bullets, the scrambled egg made from powder, the tomatoes are straight out of a tin and, judging by the bacon, they have some very strange shaped pigs in Liverpool. The fruit juice is sterilised and either out of a tin or a carton. On three of the four mornings there were no tea spo...Read more
