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Star Rating:
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| Phone:
44 01568612610 |
Fax:
44 01568612710 |
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| Total of 3 reviews |
Showing listings from 1 to 3 |
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| Submission date: 2007-10-29 - Date of Stay: October 2007 |
| Submitted by: dave - From: United Kingdom |
| Type of Traveller: Business Traveller - Age Group: 26 - 30 |
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Due to a lot of travelling for work purposes, I have been staying at a range of 3-5star hotels up and down the country for the past 5months.
Thus, I can safely guarantee that this is absolutely the WORST HOTEL I have had the misfortune to stay at. On the one occasion I have stayed at the Royal Oak a whole series of events occurred: There was no hot water for three consecutive days, thus we had to stay at an alternative hotel for more money & was promised a refund on the difference (which is STILL TO BE RESOLVED, if management ever get back to us), there was no house keeping for two days and there isn't a member of staff ever at the reception desk. Even the corridor that my room was situated on did not have any lighting (the light bulbs had gone!) AND when I checked in, I was led to a room which hadn't even been made up by housekeeping and subsequently had to switch rooms. When we bought drinks from the bar, there was no lemonade available! The evening dinner menu was very exci... Read more |
| Was this review helpful? Yes - No |
7 out of 7 readers found this review helpful |
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| Submission date: 2007-10-24 - Date of Stay: August 2007 |
| Submitted by: Mick - From: United Kingdom |
| Type of Traveller: Business Traveller - Age Group: 41 - 50 |
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| Laugh I nearly cried |
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This place is not worthy of calling itself a hotel. Avoid at all costs. It is awful and the staff ignorant and v unhelpful. Food was abysmal to say the least |
| Was this review helpful? Yes - No |
5 out of 5 readers found this review helpful |
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| Submission date: 2007-10-16 - Date of Stay: June 2007 |
| Submitted by: Kev - From: United Kingdom |
| Type of Traveller: Business Traveller - Age Group: 31 - 40 |
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| Worse than faulty towers |
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We had the unfortunate experience of having to stay in this hotel because of a lack of hotel accommodation in the area catering for travelling contract workers. At the time we negotiated a fair tariff with the manager, bearing in mind that we were to stay resident for some 5 months, and at times there was 12 of us resident. Below is a list of some of the faults with the establishment-
1 Management rude and abusive
2 Toilets unsanitary and cisterns hanging off walls
3 Little if any hot water for washing
4 electric heaters hanging off walls in bedrooms
5 Bedrooms not cleaned from one week to the next
6 Carpets thread bear and filthy
7 When breakfast available, lack of basic items i.e. beans, mushrooms, orange juice, milk, etc.
8 Evening food when available poor quality and inedible
9 Alcoholic beverages of little choice and availability
The above is not an exhaustive list, but I think anyone will get the picture that we are painting, most of the above stems from poor management... Read more |
| Was this review helpful? Yes - No |
7 out of 7 readers found this review helpful |
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