Armathwaite Hall Hotel, Keswick
Reviews - Armathwaite Hall Hotel
Read 391 additional reviews of Armathwaite Hall Hotel at TripAdvisor.
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Historical Traveller Reviews of Armathwaite Hall Hotel
had a great nightfrom A TripAdvisor Member
Superb Destination for a Romantic Getaway!!!from A TripAdvisor Member
t wait to returnfrom A TripAdvisor Member
4 Star Neglect!from Ads_Manc
Our 'luxury' room was dark and felt cramped and cluttered, and more worryingly smelled slighlty damp. We decided to explore what turned out to be a hotel in desperate need of refurbishment, and in some cases a good clean!
Service was poor and there was an air of truculance from the staff which we found staggering.
The evening meal was a decidedly average affair, introduced by a barely edible starter that I would struggle to describe.
But the finishing touch was provided by breakfast the following day.....A school canteen buffet arrangement with dried out eggs, cold bacon and soggy mushrooms - absolutely atrocious!!
Please avoid - this hotel is expensive, and i'm bewildered how it has achieved a 4 star rating??
A special and lovely hotelfrom A TripAdvisor Member
Absolutely, romantically FANTASTIC!!!!!!!from Becky080
Decadence at its bestfrom A TripAdvisor Member
However I was very surprised by the visit because from reading the reviews on here, my visit was nothing like that. The service was excellent and the small touches the family run hotel to make it that little bit special were excellent.
I have trouble, as I have said relating to some of the articles on here. In relation to the recent one about the £140 for 3 nights, I have trouble working out how anybody who wishes to stay in a 4* hotel thinks they can get away with paying such a small amount of money. I think there may have been some misunderstanding on both parts for that to happen, but to write such a negative report on teh hotel only opens the person to the kind of hotels they REALLy are used to staying in!
People need to understand that staff in the hotel industry work very hard to offer the best possible service whenever they can and all these negative comments on hotels only have a dabilitating effect on the moral in the workplace. People should go away to enjoy themselves and not look for problems.
I can say that this was a lovely weekend and does not deserve the reviews some people haev written on here. I wish my hotel (and staff) worked in such a professional and courteous manner as those at Armathwaite Hall Hotel.
upsetfrom A TripAdvisor Member
Take a tent insteadfrom A TripAdvisor Member
We then went downstairs to see about getting a sandwich (as we had been told we would be able to do as the kitchen had shut). We ordered our sandwiches and had a drink, only then to be told we would have to eat them in our room! This was apparently because food could only be eaten in the restaurant area, and as this was now closed we were not permitted to sit downstairs to enjoy a much needed snack. In a state of shock we asked to be notified when they would be ready and we would go an sit on the bed eat them and then come back downstairs. When they finally arrived, they were not totally what we had ordered, and the chedder cheese and tomato toastie still had the plastic wrapper (obviously a processed cheese slice had been used) stuck partially the bottom of the sandwhich and partially inside. Deciding to give it all up as a very bad start, we retired. The next morning the paper I had ordered was not delivered, but the breakfast was very good. Returning to the hotel that evening we decided to order some champagne for the room to be delivered before dinner. After chasing this up it did arrive, but both flutes were chipped. The dinner was very nice, but by then we were happy to get anything that we felt was value for the hefty price tag of the weekend. If this was an overly busy 2 or 3 star hotel you might forgive them, but given the price, and the star rating the quality was a long way short of offering any kind of value for money.
Furthermore there were no apologies forthcoming and after writing a letter of complaint I only received a partial acceptance of how dissapointed we were - still with no apology! Next time I go to Cumbria I'm going to go camping, and I hate camping.
Recent visitfrom A TripAdvisor Member
Top Local Tips for Keswick
beautiful especially out of season dont go when it is busy, choose out of season to really appreciate it good shops restaurants, and a beautiful lake good bus service
George Fisher Great outdoor shop, friendly helpful staff, child friendly, good cafe, huge choice.
Parking Park in first place you see in busy times and just enjoy walking around the town,and dont forget to explore all the little side roads.
Other names for Armathwaite Hall Hotel
- armathwaite hall keswick
- armathwaite hall hotel keswick
- Address: Bassenthwaite Lake - Keswick - England - CA12 4RE - United Kingdom
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