Imperial Hotel, Ilfracombe, United Kingdom
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Imperial Hotel, Ilfracombe
Traveller Reviews
Official Contact Details - Imperial Hotel
- Address: Wilder Road - Ilfracombe - England - EX34 9AL - United Kingdom
- Phone: 44 01271862536
- Official Website:
- Hotel Class:
- Rooms: 104
"just arrived home , had a great time meals, service, cleanliness,first class.entertainment could..."
"From the moment we arrived efficiency prevailed.Our keys were waiting, cases brough up quickly,..."
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Reviews - Imperial Hotel
9 reviews
(Showing 1 - 9)
excellent staff
Submitted by: mary in 09/24/09
- Age Group: 51 - 60
- From: United Kingdom
- Traveller type: Mature Couple
just arrived home , had a great time meals, service, cleanliness,first class.entertainment could be a bit better (best on friday), but on the whole holiday very good would go again
Congratulations to all staff
Submitted by: belinda padden in 09/02/09
- Age Group:
- From:
- Traveller type: Mature Couple
From the moment we arrived efficiency prevailed.Our keys were waiting, cases brough up quickly, table in restaurant ready. Waiter having only been there for one week was efficient and polite, reception staff always polite and helpful, bar staff very polite and the night porter cheery and polite. Food was of a good standard, room was bit small but had all we needed,room cleaned every day by male maid,entertainment on the whole was quite good I can only think that the manager expected a good standard from his staff in a pleasant way and he got it. Would not hesitate to stay here again. Well done to them all
excellent holiday
Submitted by: marjorie in 08/10/09
- Age Group: 51 - 60
- From: United Kingdom
- Traveller type: Large Group/School
My husband and I have just spent a week in the hotel. The staff were very friendly and couldn't do enough for you. The meals were excellent.I haven't been to another hotel where there was so much choice, even for vegetarians. I would not hesitate to come back. The only thing I would say is that it could do with a bit of decorating.
staff exemplary
Submitted by: christine in 07/15/09
- Age Group: 51 - 60
- From: United Kingdom
- Traveller type: Mature Couple
my hubby and i just had a smashing holiday at this Leisureplex Hotel where nothing was too much trouble for the staff who were a credit to their employers.
Excellent Five Day Holiday
Submitted by: Bernard Pointon in 10/30/08
- Age Group: 60 +
- From: United Kingdom
- Traveller type: Budget Traveller
The manager and his staff worked hard to make this short holiday worth while with good food and entertainment. The staff were friendly and very helpful with excellent meals at breakfast and dinner times.
Excellent Staff and Service
Submitted by: George in 07/07/08
- Age Group: 60 +
- From: United Kingdom
- Traveller type: Retired
Had a week here with National Holidays, the staff were excellent and the room was spacious clean and well decorated.
The restaurant was well run, the meals were served quickly with a varied menu.
Excellent Staff
Submitted by: Robert. in 10/16/07
- Age Group: 60 +
- From: United Kingdom
- Traveller type: Budget Traveller
During our stay for a week in October 2007 we found a busy hotel being run with enthusiasm and efficiency by a young Manager and his staff. The atmosphere of "nothing being too much trouble" was prevalent and came as a surprise after reading a previous review, written in 2006, before traveling to the hotel. I can only imagine that either the management has changed or that the reviewer expected 5 star facilities in a 2 star establishment. It is not luxurious, but is comfortable, warm and clean. We enjoyed the meals in an efficiently run and busy restaurant. The lift which was criticized in an earlier review was efficient and caused very little waiting. Bathrooms had obviously been refurbished and decorated. Management was extremely polite and dealt with any problems in good spirit. We would happily spend time in this hotel again, given the present conditions.
Not that bad!
Submitted by: Claire in 09/13/06
- Age Group: 18 - 25
- From: United Kingdom
- Traveller type: Young & Single
Reading the other review, this hotel sounds absolutely terrible and it really isnt that bad! Ok its hardly the Ritz, but then again you only get what you pay for! The decor is slightly dated but the rooms are serviced daily and are clean! The staff were all friendly and the food was served quickly and efficiently! Ilfracombe is a quiet place and there isnt much to do, however I still enjoyed my stay!
Terrible hotel
Submitted by: Dave in 07/31/06
- Age Group: 26 - 30
- From: United Kingdom
- Traveller type: Business Traveller
I do a lot of travelling, and I would have to say this is the worst
hotel I have ever had the misfortune to stay in. I almost have too
many complaints to list, but just to pick a few highlights (or should
that be lowlights):
- I was given a single room even after requesting and paying for a
double. Sorting this out took over 45 minutes of arguing with the
reception staff.
- When I finally made it to my double room, the furniture was old and
dilapidated, and the carpet actually had a hole in it which had,
believe it or not, been sellotaped up!
- When I complained about the state of the room, the duty manager was
rude and abrasive.
- To cap everything off, when I came to check out, the lift was out of order.
I can only recomend that you avoid this dump at all costs!
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