Barcelo Hinckley Island Hotel
Reviews - Barcelo Hinckley Island Hotel
Read 296 additional reviews of Barcelo Hinckley Island Hotel at TripAdvisor.
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Historical Traveller Reviews of Barcelo Hinckley Island Hotel
Decent hotel for business usefrom reviewer123
Good alternative to Travelodge!from tinyhobo
Rooms could do with a little updating in the bathroom but it was clean.
Views of a conference delegatefrom timll
The rooms are excellent although some of the facilities (especially the gym) are a bit tired. Some refurbishment work was underway when I was there so the situation is improving.
Two big negatives though.
1. The food was like school dinners (pre-Jamie), though this may have been a function of the conference budget.
2. The bar prices were eye-watering. A bottle of Bud was over £2, a gin and tonic over £5. As the hotel is miles from civilisation the hotel bars have no direct competition, but it really is difficult to see how they can justify charging quite so much (my group got a taxi into Hinckley itself which is not short of pubs).
Hotel for conferences, not for leisurefrom A TripAdvisor Member
The Hotel is very large and clearly geared towards the conventions, any leisure customers is likely to feel a bit out of place. The drummed-up Bodysense leisure centre was quite grubby and in serious need of refurbishment, the smell in the swimming pool was not the most inviting and the water was probably the least clean I've ever seen in my life.
The best part of our stay was the room, we got an 'executive' room that clearly had been recently refurbished, spacious and comfortable, with excellent noise isolation even though some of the guests were clearly in (very) high spirits up until late and their antics still made sleep a challenge for me (admittedly I have a light sleep)
The food in the restaurant was reasonably priced (wine aside), but the quality and choice was not up to the supposed class of the hotel. Ok, but on par with the food of a canteen in any large company.
The main drawback of the restaurant was the service though: while the staff was friendly and helpful, the kitchen was constantly struggling to keep up with the orders. This may well have been because of the enormous conference dinners they were taking care of at the same time. Nonetheless with two young children having to spend two hours dining is a challenge.
In a nutshell, it may well be a good hotel for a conference, but I definetly do not recommend it for a relaxing weekend with loved ones.
Very Clean, Great Kitchen Staff, Conventionfrom DotC
Let me also preface by saying we are not normally complainers. We stay in many different levels of hotel quality and find most issues not worth mentioning.
The room was big and clean and the bed very comfy.
The cleaning staff were very friendly.
Broadband Internet is available for free in the lobby and the hub areas of all room floors. Very handy.
We accidentally slept in for the convention buffet but Nasir (waiter) and Emma (chef) made us fresh hot full English breakfast anyway. Nasir was continually helpful as were all the wait staff.
The area was lovely, even if walking around it wasnt safe. It is on a traffic island on a freeway.
One woman at the desk staff was marvelous. I did not get her name but I believe she was of Asian heritage and in her mid 20s. No extra charges showed on our invoice (unlike some other conventioners') and she got us checked out very quickly.
The not good:
The cleaning staff tend to clean even when you put the "do not disturb" sign up. We never got replacements for paper products, just a made bed and new towels, which we were trying to conserve.
For an extended stay, we had hoped to get some laundry cleaned but the prices were prohibitive. 4 pounds for one pair of underwear? 7 for a shirt?
The desk staff also did not have our room (nor most of the conventioners') ready because of some delayed flights at a local airport. Um, when you check out, you check out. The hotel doesnt have to let you stay when others (800 total) are arriving. Then unlike when we checked out, checking in was handled by confused staff since the computer system was new. This would be understandable if the staff got any better with software throughout the week. They did not.
The desk staff are not knowledgable about the area of Hinckley or Warwickshire attractions or how to get there from anything but a car. When we asked the best way to get to Warwick Castle, they were confused at first and then suggested we use the bus. We found out later that a cab would have cost the same and not taken 3 hours to get there. On a side note, Warwick Castle is so worth it!
The desk staff also are not used to (doesnt have a system for) shipping packages. We purchased things at the convention that we knew Airport Restrictions wouldnt let us check in baggage. We planned on shipping them but the hotel was very dodgy about this. We left the hotel with our purchases still there.
Hopefully, they will get better or use the next two years to prepare.
Lovely Stayfrom Cakey74
Apart from this our stay was lovely, breakfast was divine so much to choose from.
Thanks for a nice stay and if we ever had anything around that area again we would defiantely stay
Good standard, needs a few finishing touches.from Berkshiremember
Great rooms at the Hinckley Islandfrom DEEPDALEDUCK
On arrival it was clear to see that this isn't the place to go if you want a quiet weekend away from it all.The hotel is huge(over 300 rooms) and there was a pool tournament taking place during our one night stay meaning it was pretty busy everywhere you turned.But I have to say we had no complaints at all.The rooms my father and I were given had only recently been re-done and
were first class.They were both tastefully decorated and spacious.We paid £35 each for one night b+b which was a bargain !!At breakfast next morning it was quite hectic which we were expecting but the staff seemed to cope very well and everything was well organised.Being such a large hotel I am sure they are used to hustle and bustle at peak times.
So all in all I would say give this hotel a try if you want a modern chain hotel which has good standards of service and quality.Cosy and compact it certainly isnt but its one I would definitely use again if I was in the area.(Best of all I'm a PNE fan and we beat Leicester 1-2)
not recommendedfrom rajoooLondonWembley
Take a weekend else wherefrom A TripAdvisor Member
Its a large hotel and costs around £200+ for two people to stay (large room, drinks, food).
All in all I would recommend two nights at the coast rather then here.
Bar prices don't match surrounding area, they are on the high side.
Food was good here, eat here don't stay over.
Top Local Tips for Hinckley
Dont expect to be treated well in the resturant Be prepared for a long wait if you want something from the waiters/waitresses!
FOOD! As the Island's food is expensive (I mean....13 pounds for breakfast!!). Get in your car and drive to Hinckley. Oh, and get food in town if you want to eat late.....food delivery is in short supply after midnight!!!
Barnacles Check out Barnacles restaurant, just over the other side of the A5 - magnificent!
Other names for Barcelo Hinckley Island Hotel
- island hinckley
- hinckley island hotel
- barcelo hinckley
- Address: A5 Watling Street - Hinckley - England - LE10 3JA - United Kingdom
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