Hotel du Vin and Bistro, Henley on Thames
Reviews - Hotel du Vin and Bistro
Read 202 additional reviews of Hotel du Vin and Bistro at TripAdvisor.
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Historical Traveller Reviews of Hotel du Vin and Bistro
Adequate - Boutique hotel but staffed on a shoe stringfrom itraveltool
Mini-Bar - not cheap
Rooms - well appointed, bathroom experience and shower cannot be faulted.
Some things to watch out for:
1) Some bedrooms overlook a graveyard so be careful when booking
2) I was booked into a room on the main corridor, the banging of doors and early morning work/guest traffic can be quite annoying if you seek that elusive and rare lie in.
3) Upstairs - you get to know everything, possibly it is linked to the aircon ducts I do not know, I did not check if the sound from below was clearly audible to their ears above!
Great decor but bad restaurant and stafffrom rusty30
When checking out myself and my husband were charged an extra £200 for champagne and cigars that neither of us consumed...I was pregnant at the time. Front desk staff were very suspicious of my husband when he was settling up the bill and refused to pay for these extras. Only when I came along with my visible bump were they happy to do anything about it....it left a bad taste with us as this chain of hotels is not cheap and we had previously stayed at the Brighton one with no problems. Would be reluctant to return....
Close but not good enoughfrom nmcc
The staff try and be helpful but lack training, the service in the restaurant for breakfast was hit and miss.
while everything in the suite looked nice it was clearly designed for looks not for practicality
eg kettle lead too short to put into plug
no light over wash basin for shaving
beds have a wooden rim around them that make it difficult to enter and exit and sharp corners graze shins.
Overall, not good enough for the money charged
Nice Suite but Awful restaurantfrom MELSY
We booked the 3 storey suite (sorry I cant remember its name) which was lovely but in my opinion not a patch on the Moet Suite at HDV Harrogate.
Receptionists were a bit offhand but it was busy when we checked in-it doesnt take much to raise a smile.!
The real let down however was the restaurant.The service was awful,food likewise & it was unbearably hot & stuffy.On top of that it was also incredibly expensive!
Would I stay here again-probably not!
Pretty goodfrom A TripAdvisor Member
Beautiful room, terrible restaurantfrom A TripAdvisor Member
loving hdv!from A TripAdvisor Member
the bar was good, tho service was relatively slow and there were nt as many seats available as there could have been.
you must, must book parking as the main car parks are too far away for comfort.
the restaurant staff were superb, just attentive enough without being overbaring.
Lovely hotel!from A TripAdvisor Member
Generally, I'd say this hotel is top notch - great staff, valet parking (if a little pricey at £10), amazing restaurant, gorgeous cosy bar with squashy sofas, and a vast array of wines to choose from.
I did have a few gripes however - our room was along the corridor that housed the cleaning cupboard and staff office. Nearly every time we walked to or from our room, there were stacks of cleaning products in the corridor, with the doors to the cupboard and office wide open. It felt a bit like we were in the cleaners' quarters!
My other issue was that when we were shown to our room, I thought we'd been given a standard double by mistake (we booked a large double). We hadn't though, and it was just smaller than the rooms look on the hotel website (and smaller than I'd expect for £170). It also didn't have the quirky bath-in-room feature which I'd been looking forward to. It seems only some large doubles have this, so be sure to ask what your room is like when you book.
But these things didn't spoil our stay, and the hotel redeemed itself on the day we left - we went for a morning stroll and when we came back, our car had been brought round and our luggage had been put inside. Lovely!
Great if you are in-the-knowfrom kelangst
The food is wonderful. I especially appreciate having such a fabulous restaurant in such a small hotel since I am a business traveler and do not always wish to eat out in the evening. And the wine list is simply amazing. Great selections that allow you to travel the world in a glass.
The hotel staff is very helpful and provides excellent service.
My only complaint about the hotel echos what other reviewers have said - it can be loud. Both times I had rooms which were loud depending on the time of day. One was in a primary corridor for other rooms and people think nothing of standing outside your room chatting loudly for long periods of time. My other room was over the bistro, which on Friday and Saturday nights in particular can be very loud. And finally I could unfortunately hear the goings-on in the room above me and while some might like to pay for that kind of experience all I can say is I wished for quiet instead of three nights of noise because it gets very tiresome to be unwittingly aware of their private entertainments.
So when making a booking, ask for the following: a quiet room with a separate bathroom. Follow that advice and you will be extremely happy with the hotel.
The Bistro at the Hotel du Vinfrom Grj
The site lacks parking and so had to walk a fair distance as well as the inconvenience this was not explained when we booked.
The table was a little cramped and the general noise made conversation difficult.
The food was ok but not to write home about for the price and bland, especially desserts.
Wine list as you expect was very good and made up for other disappointments.
However when asked I would struggle to recommend it for a celebration meal and know of better options in the area.
We have stayed and eaten at the Malmaison in Leith, Edinburgh and this was far better.
Top Local Tips for Henley on Thames
Great shellfish in Henley Go to Lochfyne, the oysters and lobster were superb when we visited recently
Diversity in shopping Loch Fyne on the Market Place sells its excellent fish to take away, and on the oppposite side of the Market place there is anEexcellent butche, with fish and cheese as well. The Oxfam Bookshop and Richard Way are great for second-hand books, and theer is the Peruvian Connection sales shop for thsioe who are afficionadoes of their clothes - or in seacrh of good quality~T-shirts
walking Walking along the Thames in both directions is wonderul.
Other names for Hotel du Vin and Bistro
- du vin hotel
- Address: New Street - Henley on Thames - England - RG9 2BP - United Kingdom
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