Hotel du Vin and Bistro

, Henley on Thames, United Kingdom
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Hotel du Vin and Bistro

, Henley on Thames
4 star

Rooms: 43

New Street - Henley on Thames - England - RG9 2BP - United Kingdom | 01491 848400
202 Traveller

Reviews - Hotel du Vin and Bistro

Historical Traveller Reviews of Hotel du Vin and Bistro

Adequate - Boutique hotel but staffed on a shoe string

from itraveltool
Problems connecting to the internet, the wall port socket was broken, and got hooked up eventually via wi-fi.

Mini-Bar - not cheap

Rooms - well appointed, bathroom experience and shower cannot be faulted.

Some things to watch out for:
1) Some bedrooms overlook a graveyard so be careful when booking
2) I was booked into a room on the main corridor, the banging of doors and early morning work/guest traffic can be quite annoying if you seek that elusive and rare lie in.
3) Upstairs - you get to know everything, possibly it is linked to the aircon ducts I do not know, I did not check if the sound from below was clearly audible to their ears above!

Great decor but bad restaurant and staff

from rusty30
Although having beautiful decor and a wonderful room the service in the restaurant was very bad and the front desk not great either......
When checking out myself and my husband were charged an extra £200 for champagne and cigars that neither of us consumed...I was pregnant at the time. Front desk staff were very suspicious of my husband when he was settling up the bill and refused to pay for these extras. Only when I came along with my visible bump were they happy to do anything about it....it left a bad taste with us as this chain of hotels is not cheap and we had previously stayed at the Brighton one with no problems. Would be reluctant to return....

Close but not good enough

from nmcc
we stayed overnight when attending the henley festival. we stayed in a suite and while everything was pleasant it just was not worth the money.
The staff try and be helpful but lack training, the service in the restaurant for breakfast was hit and miss.
while everything in the suite looked nice it was clearly designed for looks not for practicality
eg kettle lead too short to put into plug
no light over wash basin for shaving
beds have a wooden rim around them that make it difficult to enter and exit and sharp corners graze shins.
Overall, not good enough for the money charged

Nice Suite but Awful restaurant

from MELSY
My fiancee & I stayed here for our anniversary in November last year.
We booked the 3 storey suite (sorry I cant remember its name) which was lovely but in my opinion not a patch on the Moet Suite at HDV Harrogate.
Receptionists were a bit offhand but it was busy when we checked in-it doesnt take much to raise a smile.!
The real let down however was the restaurant.The service was awful,food likewise & it was unbearably hot & stuffy.On top of that it was also incredibly expensive!
Would I stay here again-probably not!

Pretty good

from A TripAdvisor Member
Plus points were the food at dinner, our stylish room, friendly staff. But didn't cope very well with finding something for our 3 year old to eat when we arrived, and our room was unbearably hot.

Beautiful room, terrible restaurant

from A TripAdvisor Member
We stayed over the easter weekend and had a beautiful room. Some of the receptionists were snooty, but we figured they were busy. The problems really started at dinner. The food was overpriced and extremely average and the service was appalling. A lovely hotel ruined by its restaurant.

loving hdv!

from A TripAdvisor Member
we stayed in taylors port, a large double room overlooking the courtyard of the hotel and i have to say that our stairway was only shared by one other room which made it quiet, not noisey as some reports on other rooms mentioned.
the bar was good, tho service was relatively slow and there were nt as many seats available as there could have been.
you must, must book parking as the main car parks are too far away for comfort.
the restaurant staff were superb, just attentive enough without being overbaring.

Lovely hotel!

from A TripAdvisor Member
I stayed in the Henley Hotel du Vin over the Easter weekend.

Generally, I'd say this hotel is top notch - great staff, valet parking (if a little pricey at £10), amazing restaurant, gorgeous cosy bar with squashy sofas, and a vast array of wines to choose from.

I did have a few gripes however - our room was along the corridor that housed the cleaning cupboard and staff office. Nearly every time we walked to or from our room, there were stacks of cleaning products in the corridor, with the doors to the cupboard and office wide open. It felt a bit like we were in the cleaners' quarters!

My other issue was that when we were shown to our room, I thought we'd been given a standard double by mistake (we booked a large double). We hadn't though, and it was just smaller than the rooms look on the hotel website (and smaller than I'd expect for £170). It also didn't have the quirky bath-in-room feature which I'd been looking forward to. It seems only some large doubles have this, so be sure to ask what your room is like when you book.

But these things didn't spoil our stay, and the hotel redeemed itself on the day we left - we went for a morning stroll and when we came back, our car had been brought round and our luggage had been put inside. Lovely!

Great if you are in-the-know

from kelangst
I have stayed at the Hotel du Vin two times now for work and I love this hotel. The rooms are very nicely designed and have excellent ammenities. The bathrooms in particular are impressive and spacious in the two rooms I had, and overall the rooms are an exceptional size for the price you are paying.

The food is wonderful. I especially appreciate having such a fabulous restaurant in such a small hotel since I am a business traveler and do not always wish to eat out in the evening. And the wine list is simply amazing. Great selections that allow you to travel the world in a glass.

The hotel staff is very helpful and provides excellent service.

My only complaint about the hotel echos what other reviewers have said - it can be loud. Both times I had rooms which were loud depending on the time of day. One was in a primary corridor for other rooms and people think nothing of standing outside your room chatting loudly for long periods of time. My other room was over the bistro, which on Friday and Saturday nights in particular can be very loud. And finally I could unfortunately hear the goings-on in the room above me and while some might like to pay for that kind of experience all I can say is I wished for quiet instead of three nights of noise because it gets very tiresome to be unwittingly aware of their private entertainments.

So when making a booking, ask for the following: a quiet room with a separate bathroom. Follow that advice and you will be extremely happy with the hotel.

The Bistro at the Hotel du Vin

from Grj
We have not stayed at the hotel as we only live 10 miles from here , however we did book a table at the restaurant(bistro) last October and were not as impressed as we might have been.
The site lacks parking and so had to walk a fair distance as well as the inconvenience this was not explained when we booked.
The table was a little cramped and the general noise made conversation difficult.
The food was ok but not to write home about for the price and bland, especially desserts.
Wine list as you expect was very good and made up for other disappointments.
However when asked I would struggle to recommend it for a celebration meal and know of better options in the area.
We have stayed and eaten at the Malmaison in Leith, Edinburgh and this was far better.

Top Local Tips for Henley on Thames

Great shellfish in Henley Go to Lochfyne, the oysters and lobster were superb when we visited recently

Diversity in shopping Loch Fyne on the Market Place sells its excellent fish to take away, and on the oppposite side of the Market place there is anEexcellent butche, with fish and cheese as well. The Oxfam Bookshop and Richard Way are great for second-hand books, and theer is the Peruvian Connection sales shop for thsioe who are afficionadoes of their clothes - or in seacrh of good quality~T-shirts

walking Walking along the Thames in both directions is wonderul.

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Other names for Hotel du Vin and Bistro

  • du vin hotel
  • Address: New Street - Henley on Thames - England - RG9 2BP - United Kingdom
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