Lythe Hill Hotel and Spa

, Haslemere, United Kingdom
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Lythe Hill Hotel and Spa

, Haslemere

Rooms: 41

Petworth Road - Haslemere - England - GU27 3BQ - United Kingdom Hotel Website | | 44 01428651251
262 Traveller

Reviews - Lythe Hill Hotel and Spa

Historical Traveller Reviews of Lythe Hill Hotel and Spa

Lovely tranquil weekend

from HolidayloverLondon
Just returned from a two night stay at Lythe Hill which I'd booked as a birthday treat for my boyfriend. Our suite in the Tudor House was lovely with dark wood beams, and a stunning view. There was only an over bath shower attachment rather than a proper shower, but as we used the pool and spa facilities each day this wasn't a problem.

The bed was huge (super king sized), but very soft. It took a little ducking to move around the suite as the doors were low, but I guess this is the trade off of being in a beautiful and characterful tudor building.

I had a facial that was included in our package and was a very enjoyable start to the weekend. The pool and gym facilities were excellent.

Dinner was included both evenings, and sitting listening to the pianist in the lounge with canapés before being seated was relaxing. Service at dinner was excellent, and the food generally very good although all quite rich. The wine list started from £18, but the £19 bottle we choose was really very good.

The service at breakfast wasn't as good, with some items from our order on the first morning being forgotten. The food was good, and they were happy to allow us to mix and match different items from the cooked and continental menus.

I didn't know when I booked that we'd be getting a room in the tudor building, so if this is what you are looking for make sure to clarify with them when you book.

Make sure you get a good packaged rate and take full advantage of the Spa facilities to really enjoy a trip to Lythe Hill. I wouldn't recommend it to someone looking just for somewhere to stay for the night, although when they have finished the refurbishment of the main block I would imagine there will be a greater variety of rooms to choose from.

A little shabby and tired

from MazM
If you have the money to spend then don't bother going to Lythe Hill for the weekend. It is looking a bit tired, dated and very shabby although the main rooms, bedroom and bathroom are clean. The beautiful Tudor house is surrounded by a very ugly collection of outbuildings in amongst a carpark and could do with updating. We had the garden room, which was incredibly expensive, and we were told it was the best available - not sure what the other rooms were like if we had the best! It is vast but the decor is very dated and the bed like sleeping on concerete. It was, however, very peaceful and has beautiful views. The pool is stunning, a real feature of the place and we can only assume at some point the outbuildings will either be demolished or given a radical upgrade to match this. Don't bother ordering breakfast in your room - ours arrived on time but freezing cold on both occasions. The portions are tiny! We would agree about the service being a bit hit and miss but it depends on what you expect - our used breakfast tray sat in our bedroom from when it was delivered at 9.30am on Saturday to the next delivey at 9.30am on Sunday even though somebody had been in to turn down the bed Saturday night! Auberge restaurant in the Tudor building is lovely for a special meal although get in early if you want a seat in the bar area. The food again is a bit hit and miss but overall we found it fine - the second night was better than the first so we would recommend the sea bass, beef and don't bother with anything other than the cheese board. If you are a vegetarian then there is only one main course option on offer and the menu is not changed so could be a tad boring eating the same thing each night. The wine is expensive but no more so than other restaurants we have eaten in at that price range. Overall though, it is just too expensive for what you get so on that basis we would not recommend it to others and we would not go back either. I can imagine in summer the rooms would be unbearable as there is no air conditioning. Also, if you do stay just remember if you are thirsty in the middle of the night there is no mini bar ..well ..our room certainly didn't have one! The hotel either needs to reduce their prices substantially or just bulldoze the hideous outbuildings and just get it up to date!

Oh dear...

from Katharine6
We chose to stay at Lythe Hill as a friend was getting married nearby, but as it was also my birthday, we decided to make a weekend of it and enjoy the spa facilities. On arriving, the room wasn't ready, which was fine, as we were quite early, around one o'clock. So when we returned to the hotel at just after midnight, we were shown to our room. It was very small, and a fair old walk from reception, so we realised we had been bumped into one of their not so great rooms. The bed was tired and soft, and the decor was very dated. It wasn't until the morning, when we realised that there was no natural light as the overgrown trees and shrubs blocked out the window, and that the shower did not work (a dribble, nothing more - I had to give up!) that we realised quite how bad things were. After breakfast which was ok but not great (our waiter was in black jeans and they'd run out of ketchup to go with our full English) we asked to be moved. The next room was better, a bit larger, with some natural light although still no view other than over a scruffy staff car park. We used the spa, which was ok. We had to ask for bathrobes, which we were told should have been in our room. We said they were not. We were told that some packages didn't include bathrobes. I had assumed that a stay in a spa hotel, and paying for a massage, would warrant being lent a bathrobe!! They said they would try and find us one. They came to the changing rooms as we were getting ready for a swim and handed us one each. On the second morning, I woke up covered in red bumps in rows, all over my back and torso. My partner also had something similar, but not so severe. It turns out to have been bed bugs. I can't tell you how surprised we were to get eaten by the little critters in Surrey! We've travelled widely, in the Far East, South and Central America, Europe and so on, but never been bitten by bed bugs. We left unhappy, having spent a difficult half hour checking out with the receptionist struggling to add the massage costs to our bill. My partner subsequently complained, and the cost of our stay was refunded. They told us that pest control has been in, and found nothing, and that they are due a refurbishment soon. I hope they improve - sloppy service, standards and surroundings mean I'm not going to give them a second chance.

Lythe Hill is fantastic!

from jmk226
My boyfriend and I have just spent two full days and one night at Lythe Hill on a "Spa Break" as advertised on the Hotel website. It was great and incredibly relaxing!

The hotel reception area looks virtually brand new and is very smart and impressive. The staff were polite, efficient and friendly. Our room was also lovely but obviously not as new as the main reception area. The bed was very comfy and the room was perfectly clean, cosy and quiet.

In the evening we had a drink in the bar which overlooked the surrounding countryside. We were given lovely canapes and olives to eat, whilst we chatted and listened to a really good saxophonist who was playing in the lounge area. He was brilliant but played nice and quietly so you could still speak - perfect!

A 3-course meal at "Auberge de France" was included in the Spa Break and although we were initially slightly nervous as to what it would be like having read reviews on here, I can safely say it was superb!! I admit that the menu looks expensive - the wine especially so - but as our food was included in the price we had already paid for the break, we didn't notice it as much at the time. I had a salmon starter, followed by sea bass and a poached pear with caramel ice cream. My boyfriend had veal, then rack of lamb and creme brulee. The food was very nicely presented, well cooked and delicious! The service was also faultless and the restaurant setting is fabulous - a panelled dining room with candles on the tables etc. The wines were great - we sampled red, white and dessert wine - v. greedy...!

The spa is really relaxing - the pool was empty when we were there so we swam and went in the steam room, then reclined on the loungers beside the pool to read and unwind. The spa is spotlessly clean, quiet and has nice views out over the lawns and hotel grounds. The staff were very friendly and efficient, and also left you to your own devices so you could take as long over whatever it was you felt like doing. Upstairs there are beauty rooms and I had such a nice facial there - it included a neck, shoulder and scalp massage and left my face feeling incredibly soft and smooth. Highly recommended. Outside the spa is a sunny terrace with tables and chairs where you can sit and have a drink or lunch.

Re. the comments about weddings ... there was indeed a wedding taking place the day we were there! We stayed Friday night and the wedding took place on Saturday afternoon. Having seen the reviews here I am glad we weren't staying over the night of the actual wedding as I can imagine it could potentially be quite noisy depending on the type of evening 'do' they were having. It would be a lovely place to get married - the grounds are great for photos and the hotel is really friendly, food excellent and I think you would get a very personal service from the hotel itself.

Two last things, we had a Times newspaper left outside our door and breakfast was top notch! Nothing was too much trouble for the breakfast staff (they made me some wheat-free toast etc) and the food was lovely. There's a cold buffet with cereals, Danish pastries and fruit etc, several types of fruit juice, about 20 types of conserves (seriously..!), plus hot food which they prepare to order. It was really nicely cooked and the tables were set very pleasantly - white table linen, silver cutlery etc - very civilised indeed. The tables are also well spaced so you don't sit too near anyone else, which is great in the mornings!

Overall, I would completely recommend a stay at Lythe Hill - we will go there again soon!

Good, but needs a little sprucing...

from amayfield
A lovely setting and a fantatsic spa (according to my collegaues - I didn't get near it).

The room was comfortable, although some of the fittings probably need an update or replacing - the remote control for my TV fell apart several times and was held together by brown tape.

Staff were very helpful, especially in the conference facilities which were excellent.

Good, free wireless internet was a bonus - makes life a lot easier for me.

Breakfast / lunch dining room was a bit tatty and could do with a refurb. Food was good, but not spectacular. The restaurant within the grounds, Auberge de France, was very good, if a little pricey. We were a large party and had to wait a very long time to be seated - not that that was a huge problem at the time.

Excellent value for money

from JosieH
We stayed at Lythe Hill the night after our wedding in July. We were a little concerned after reading some of the negative reviews however were really, really impressed. We had a beautiful suite in the old part of the hotel and ate in the restaurant. The food was absolutely fantastic - would heartily recommend it to anyone. The Spa area is also brilliant - perfect for a relaxing swim. They often have really good deals on offer and it's well worth a visit.

Great Food, Great Place

from Ireland666
Stayed in Lythe Hill for 2 nights in the first week of August 2006 . We went on the Spa Break and had a great time.

I was a bit worried after reading the reviews about the food, we got 2 dinners in on our deal but I have to say there was great lots of choice, I am a very fussy eater and they made a up a special starter for me one night. The pace of the meal was lovely, you could relax outside to the sound of live music until your first course was ready, very slow meal, great food, the only thing is the menu did not change but that would only be a problem if you were staying for a longer period.

Our room was lovely, a luxury double (Astor), I liked the old style and sofa and safe in the room was great. The corianders were a bit dated but that was not a problem.

The pool was great and we both had a massage which was lovely but I had a facial and manicure but these were not as good, think I was unlucky with the girl I got.

The setting is great and by a river and there is lots of outdoor games you can play. We loved our time there which was too short, I think 3-4 days would be great but then maybe 2 nights eating there is enough, the food is great but very rich and it takes 3 hours+ for dinner which is great for 2 nights but that depends on yourself.

Finally it is expensive, but coming from Ireland we suffer from the exchange rate. It was a very different break for us as we usually go on walking holidays but I have hurt my ankle very badly, that is off but we loved it.

I would go back for sure.

Fantastic food at the Lythe Hill

from magnetic2007
We stayed at the Lythe Hill Hotel and Spa and dined at the Auberge de France restaurant within the hotel which was included in the deal. The food was absolutely fantastic, I had the beef for the main course and I can safely say it was the best beef I have ever had, period. The hotel is set within an idillic, peaceful setting and the Spa has a fantastic pool which all in all provide for a very relaxing and enjoyable weekend away.

Not invited to the wedding.....

from A TripAdvisor Member
I just got back from a night at the Lythe Hill hotel and I feel the need to complain! Our short trip was supposed to be a treat for my girlfriend who is going thru a very stressful period right now. First impressions were good. The hotel is set in large grounds and the Tudor section of the hotel is impressive. Our room "Inigo Jones" was ok but seeing as I had paid 160 pounds (ouch) for a one night stay I expected something more special. The decor was very run down, old wallpaper, small ten year old 20" television and NO BATH ROBES!

This of course wasn't a big problem. What was however was the large wedding that had taken over half of the hotel. We were told at checkin that all the lounges and bar area were off limits after 7pm. Also several large groups of guests had already gathered in the courtyard having a good time. Just unfortunate it was right underneath our window. Which of course had had to be left open due to the rooms lack of air-con.

We didn't bother with the restaurant as "posh grub" isn't really our thing. So we ate in a pub in Haslemere called the White Horse, which we can recommended. Lots of sofas and good food.

On returning to the hotel later that evening the wedding's disco was in full swing! I know I sound like an old man complaining about noise but really I don't expect to be kept up until past midnight at a quiet country hotel. We sat up until the noise had died down (around 1am) and could open the window again so we could get some sleep.

On checking out we had a good ol complain to the manager about the noise and how we should have been warned pre-visit of the large wedding. He apologised and said the hotel was aware of the problem and a refurb was due later this year. He then had the cheek to give us his card saying if we were to visit again he might be able to sort us out with a deal.

I wonder what would happen if I actually did call him.....

Anyway we left the hotel feeling very unsatisfied and I suggest anyone booking this hotel does it via phone, so you can check to see if there are any large functions going on.

great place, awful food

from A TripAdvisor Member
We were looking for a last-minute weekend away from the big smoke and the Lythe Hill hotel seemd to fit the bill.

It is in a lovely spot near Haselmere, Surrey, and the grounds and hotel are very pleasant indeed. The room (Hambledon was ours) was of a size you'd expect and had a decent enough bathroom/television/bed etc etc along with tea/coffee and turndown service. The breakfast room was light and airy with an average continental/buffet accompanied by an adequate 'full English'.

The spa was excellent! we left it too late to book any treatments but made full use of the heated pool (in a lovely building), sauna and steam room. Staff at the pool/spa were also very friendly and helpful.

The only really bad point about this hotel is the beautiful-looking 'Auberge de France' Restaurant which is in a glorious old tudor building.

The prices and food were dire and the service was comical. The wine list , too, showed signs of a poor restaurant with huge aspirations.

We (never again!) took 1 of our 2 nights accommodation on a half board basis which included dinner in the restaurant. The extra money from b&b to half board was around £90 so although I didn't expect El Bulli, I was hoping for a lot more than we got. The menu offers only 2 or 3 options per course (6 or 7 on the A la Carte) and a whopping supplement to 'upgrade' meals/dishes to those on the a la carte. There was nothing that I particlarly liked on the 'inluded' menu, so to upgrade to a main such as 'sirloin steak with chips, 1 mushroom and 2 cherry tomatoes' cost me £9 extra. An absolute rip-off whichever way you look at it. That is £9 on top of the inclusive price we'd paid for the meal! I have spent hundreds of pounds in fabulous restaurants and then wanted to do it again the following day, but when you don't get what you pay for, that really irks me. Had the steak and accompaniments been first rate, I would not have minded, but although it was cooked correctly, it was hard to cut with a steak knife - very poor cut of beef. There was no effort or flair displayed in any dishes we ate, and the produce was not good at all. My gruyere and camembert souffle starter was quite good, but the rest of our meals were poor indeed.

The waiters made several errors and kept forgetting us (and others), as well as dropping cutlery 3 or 4 times throughout the evening. I made various requests to one waiter who gave me blank looks before another waiter came over to take over the situation. Perhaps his grasp of English wasn't great, but he probably shouldn't be waiting on people until its a little better.

I was so peeved with paying up front for such an appalling meal and service that I just wanted to get out of there and take the experience on the chin. I have never paid for a meal like this in advance before and I never will again.

Hindsight tells me I should have complained and sent everything back and asked for a refund of sorts, but our romantic weekend would've been affected more than it was already.

Easily in the worst 5 restaurants I've eaten in within the UK, and given it cost £100 {without wine or water (£4.75/medium bottle)} for the 'priviledge', possibly the worst. For that price we could've eaten in Chez Bruce, Hakkasan or many other better restaurants.

Stay in the hotel, use the spa but avoid auberge de france like the plague.

Top Local Tips for Haslemere

Special Deals Make sure you look at the website and also sign up for their news as the do great special offers!

The Auberge de France’ Talk to the restaurant manager before your evening meal and pre-select your table

ASK in Haslemere was great Find the ASK restaurant for great service and a great value meal out!

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Other names for Lythe Hill Hotel and Spa

  • lythe hill hotel haslemere
  • lythe hill haslemere
  • Address: Petworth Road - Haslemere - England - GU27 3BQ - United Kingdom
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