Majestic Hotel

, Eastbourne, United Kingdom
Review this Hotel
Popular Travel Destinations

Majestic Hotel

, Eastbourne
2 star

Rooms: 95

26-34 Royal Parade - Eastbourne - England - BN22 7AN - United Kingdom Hotel Website | | 08442510900 / 01323730311
11 Traveller

Reviews - Majestic Hotel

« 1 2 »
10/10
outstanding.
Submitted by: keith in 27/08/11
  • Age Group: 5160
  • From: United Kingdom
  • Traveller type: Mature Couple
Having just returned home after what can only be described as a fantastic weeks stay in your hotel, i felt i should put the record straight for all those people who grumbled about their stay. we arrived on monday evening after being ferryied by our driver Martin, to a warm welcome from the hotel staff, we were shown out rooms and after a quick freshen up we went down to the Restaurant to be greeted by the Matr'e De and the waitresses and waiters. after we were shown out tables we were presented with a Menu that improved(if that was possible) each meal. and you would pleased to know the portions were more than ample and no sweetcorn to be seen. the food was both hot and filling and theservice was second to none. the entertainment was 100% with guest shows by Bobby Bennett and Sarah Mack. the only downside of our stay was the condition of the coach we travelled in...Nationwide holiday coaches take note ..you spoilt what was otherwise a great break
8/10
Good value for money
Submitted by: Helena in 04/06/11
  • Age Group: 60plus
  • From: United Kingdom
  • Traveller type: Mature Couple
entertainment was good, food was good, but very little space in the restaurant, bedrooms, could do with an update, but were clean. the only down turn was when we asked for help to get our cases down to the coach from the third floor, (we are both disabled) was met with lots of excuses, however, we made sure we were up soon enough to get the lift, and managed ourselves.
10/10
Great Time
Submitted by: Eileen in 01/01/10
  • Age Group: 60plus
  • From: United Kingdom
  • Traveller type: Weekend Breaker
Went with Shearings for a long weekend break. Hotel very nice. We had a room on the first floor, nice room and very clean. The shower was very hot and towels changed daily. We didn't have much of a view but that didn't bother us.The food was very good and the service excellent. The staff were all very helpful and polite. The entertainment was quite good with a short session of bingo to start.Overall the break was very enjoyable and we were also lucky with the weather which was a bonus. Great break and very reasonable.
1 out of 2 readers found this review helpful
8/10
Fantastic value for money!
Submitted by: tina in 17/09/09
  • Age Group: 51 - 60
  • From: United Kingdom
  • Traveller type:
This hotel is in a great location right on the seafront. There is a patio area outside where you can relax and watch the world go by in the sunshine, i could have sat there all day! Its maybe not so well situated for some of the more elderly visitors, who most of which are so much fun and full of energy, as there are steps leading into the hotel, and steps down to the dining room, and its fairly basic in parts, but hey what does anyone want for such a good priced hotel, and it is after all right on the seafront! Food, service etc was great for the money,we stayed in a basic back room which did the job apart from a bad view including a pile of rubbish left on the flat roof outside,though we weren't in it much,and i understand you can upgrade to a sea view where the rooms are better. We had a really great memorable break, and we will 100% be staying there again, though you definately need good weather, like anywhere you go, which we were blessed with. Loved it and didnt break the bank!
1 out of 1 reader found this review helpful
8/10
Fantastic value for money!
Submitted by: tina in 17/09/09
  • Age Group: 51 - 60
  • From: United Kingdom
  • Traveller type:
This hotel is in a great location right on the seafront. There is a patio area outside where you can relax and watch the world go by in the sunshine, i could have sat there all day! Its maybe not so well situated for some of the more elderly visitors, who most of which are so much fun and full of energy, as there are steps leading into the hotel, and steps down to the dining room, and its fairly basic in parts, but hey what does anyone want for such a good priced hotel, and it is after all right on the seafront! Food, service etc was great for the money,we stayed in a basic back room which did the job apart from a bad view including a pile of rubbish left on the flat roof outside,though we weren't in it much,and i understand you can upgrade to a sea view where the rooms are better. We had a really great memorable break, and we will 100% be staying there again, though you definately need good weather, like anywhere you go, which we were blessed with. Loved it and didnt break the bank!
3 out of 3 readers found this review helpful
1/10
Excellent Stay
Submitted by: Moore in 21/04/09
  • Age Group: 60 +
  • From: United Kingdom
  • Traveller type: Retired
We booked a sea facing room which was lovely and clean, worth the extra, plenty of room. meals and staff were great excellent staff every where. Only complaint every where was to hot.
3 out of 3 readers found this review helpful
6/10
good service shame about everything else
Submitted by: dave bebb in 26/03/09
  • Age Group: 41 - 50
  • From: United Kingdom
  • Traveller type: Mature Couple
the service & staff were overall very good, but the stay wasa bit disappointing due to lack of space inb the dinning room at dinner it felft like we were cramp in like sadines, b/fast was soso not very hot, dinner was again soso not what we used in other Shearing hotels, entertainment was hit and miss, trips were bad one trip to LEWES only half the coach when & when we got there we understood why!!!, barstaff was excellent,Room was to hot we were lucky we could open the window, the bath didnt havea shower and as Shearings cater for the older age group, some may find that a problem. on the whole l felft a bit disappointed but we when for a rest and that what we got,,
6/10
Say `No` to ground floor room
Submitted by: Wendy in 06/03/09
  • Age Group: 60 +
  • From: United Kingdom
  • Traveller type: Retired
We have just returned from an all inclusive Monday to Friday at the Majestic and overall we were very pleased with our stay. The food was very good and varied and the staff were quick to serve you. HOWEVER, steer clear of room 10 on the ground floor. The windows were dirty and didn't have any net curtains so you felt that you had to keep the big curtains closed for some privacy. The outlook was terrible with junk in the yard and you could see old matresses which had been thrown out from the property opposite.
The shower room was very small with rotten wood and curled up flooring, but the best is yet to come..... room 10 is above the laundry room with constant noise from the washing machines and dryers (whch are not supposed to be used at night) so somebody should tell the staff. Mind you when we complained they were very helpfull and it was closed down by 10pm every night.
1 out of 1 reader found this review helpful
6/10
Above average, good value
Submitted by: Del & Mags in 07/08/08
  • Age Group: 51 - 60
  • From: United Kingdom
  • Traveller type: Mature Couple
The Majestic is well situated on the main promenade and Eastbourne was kept remarkably clean.
The public rooms are clean and tidy and all the staff friendly and helpful. The bedroom, a twin on the third floor, was reasonable although the ensuite shower room lacked a bit of space. The room was cleaned daily in the morning with tea/coffee/sugar replenished as necessary. The Dining room, in the basement, did create a few access problems for those with walking difficulties. The food was generally acceptable with a reasonable choice. The roast beef was particularly tender and tasty. Drinks from the bar were not expensive.
When you pay £30 p.p.p.n. it is extremely good value for a short break.
2/10
Take your own duster and bottle of bleach!!
Submitted by: Lynda in 10/09/07
  • Age Group: 60 +
  • From: United Kingdom
  • Traveller type: Retired
The public rooms of this hotel are fine - clean and well cared for. The dining room is very cramped, downstairs in the basement with only the legs of people passing above for a view. We were placed on a table for 4 which was far too small and we had to balance vegetable dishes on the top of plates etc. The food was served quickly and efficiently by hardworking mainly Polish staff. The breakfast was exactly the same every day and became boring - it was never hot enough having been kept warming for a couple of hours. The vegetables at dinner left a lot to be desired - they seem to love green beans and sweetcorn (which we don't!). We didn't have broccali or cauliflower once. Presentation of the meals is non-existant.
Once you leave the public rooms and go up the stairs (which are extremely narrow and joined with heavy fire doors) it is a different story. The wallpaper is peeling and scuffed and outside our room there was a hole in the wall with no paper on. On our last evening it had been filled with a patch of paper which didn't even match and the bright green paint had been left running down the skirting board!
Our bedroom was disgusting. It was room 212. I assume if you like to spend the extra and book a room with a sea view they are probably OK. We were on a Shearings coach holiday. The room was at the back of the hotel overlooking (and smelling) the extractor fan from the kitchen. The room was small, the carpet was filthy and the only pattern showing through the dirt was round the side of the bed (I thought it was grey at first). There is no hairdrier provided in the room - you have to ask at reception. There is no phone (not even internal). There is no alarm clock/radio. We didn't even have a fan in the bathroom. Our wardrobe consisted of a couple of doors built around an alcove - it was 12 inches wide and we had to place our clothes sideways so that they would fit in. There were no biscuits with the tea/coffee making equipment. The shower was part cubicle and part curtain - the cubicle had black mould on it which was not cleaned during the week. The bathroom curtain linings were hanging in tatters they had rotted away and were filthy. The window also had black mould on the inside. The bedroom curtain linings had already rotted away and had been cut to about 12" long. The bed had those very thin cotton sheets which crumpled after the first night. These were covered with a horrid pink blanket and some sort of eiderdown. The pillows were flat and unsupportive. There was no shaver socket in the bathroom and the tiny mirror was so high I could only see half of my face. The TV only had 4 channels and the remote control was covered in filth. We had to run the water for a good five minutes to get it reasonably hot. This improved towards the end of the week and it went scaldingly hot. Apparently if you leave the bathroom door open the steam from the shower starts the smoke alarm. As it did one morning (not ours) at 7.15 am and everybody had to evacuate the hotel and go across the road to the prom. Apparently it had happened 3 times the previous week.
Where this hotel managed to get 4 diamonds from is beyond me. My advice is don't go - they need to close it down and completely refurbish the bedrooms and stairways.
4 out of 5 readers found this review helpful
 
(hotels)loading
Travel Library Traveller Rating?
6.5/10

See All 11 reviews

Review this Hotel
(hotels)loading