Historical Traveller Reviews of Plymouth Hoe Moat House Hotel
After reading all the reviews on the hotels in Plymouth I decided to settle on the Holiday Inn, picked purely for it's location. It is in a great location for both the City Centre,The Hoe and The Barbican. Check in was fast and efficient with friendly staff. The corridors to the rooms were a little dark and gloomy but eh ho I wasn't going to sleep there. The room was slighly dated in decor but spotlessly clean and the only gripe regarding the room was the duvet cover didn't look like it had been ironed, however it was freshly laundered. I did a full cleanliness inspection!!!! The room was cold with only a small economy 7 type heater on the wall. I didn't spend much time in the room though so no major worries. The pool, sauna and steam room were great and all very clean and well looked after. Breakfast was plentiful,self serve buffet including a hot selection of the usual sausage and bacon etc. Checkout was equally as fast and efficient and yes you do have to pay £3.50 for the car parking - much better than the London hotels that charge £25 per 24 hours. What more could you expect for £65 per night.
The worst Holiday Inn in the UK????
from A TripAdvisor Member
I can't even begin to tell you how bad this place is. I spent the worst 2 nights of 2006 so far in this place - smoking room when I asked for non smoking, bed sheets and 'spread' that was at least 20 years old (and smelled like it!), pillows disgusting, bathroom clean enough but didn't look it on account of its age, bad smell from the drains, room noise from adjacent generator all night long, no heating in the room (didn't work).... I could go on.
I am used to staying in Holiday Inns around the UK - they are never brilliant but usually comfortable enough and not at all bad. This place is just awful and has brought my opinion of Holiday Inns down.
I'm asking for my money back!
Allways my favourite
I have been travelling Britain for over thirty years and stayed in all the cities. I can remember this hotel when it awas the Holiday Inn, then the Moat House and now back to the Holiday Inn and it has always been my favourite. The location..your right there on the Hoe, rooms ..typical Holiday Inn, large and every thing works, the restaurant...superb,your right on the top of Plymouth with full blown dinner and the breakfast..massive. OK she's getting on now but its still a fanastic hotel.
Hoe Hoe Hoe
from A TripAdvisor Member
If we take as red that the hotel is about to be upgraded to Holiday Inn (starting 25/11/05 - 03/06)- but continues to operate throghout the following review prepares you for your visit. First the carpark - if you see the over-ground parking area then use it - because if you venture into the basement facility you are in for great fun - but only if the car is on hire / or company - dimley lit / concrete pilars on tight switchback turns - Alton Towers comes to mind. Recption OK / ground floor bar OK / bedrooms big & bathrooms clean enough but cold & dated oh so needing the upgrade - so it would be unfair to kick slag them off any more - if you choose to come now, and you have read this then you deserve it. But good news the upgraded 'Holiday Inn' pillows arrived when I was there - the chambermaid was most excited. The penthouse restaurant has great views over Plymouth & the Hoe (if you can see throgh the dirty windows)- food is not well presented & bland. Check out OK - remember to ask for the exit token for the car-park. Then down to the basement or if you are lucky the sub basement to find your car & experience the teeth sucking journey to daylight.
Buttom line - leave the Moat-House until it has been upgraded - go elsewhere.
Moat House is now the Holiday Inn
From November 2005 the Plymouth Moat House now trades as the Plymouth Holiday Inn.
The nearby hotel trading up to 2004 as the Holiday Inn is now the Quality Hotel.
All very confusing!
The Moat House notice sent advising of the change says they are spending many £Millions in upgrading their hotels with all rooms refubished and new bathrooms installed as well as public areas redesigned. I will be interested in other advisors views on the progress of the refurbishment - which Moat House Hotels (who appear to remain the owners)says will be conducted with minimum disruption!!!
My wife and I stayed for 2 nights in November its in a good location for shops and the Hoe,the hotel is a little bit tired but is in the process of refurbishment, for the money I paid (£66 per room per night BB) the Moat House offers good value for money. The room we had was a very good size the staff were friendly and helpful I would reccommend this Hotel.
Lots of rooms, good location but not great
I stayed there for 2 nights, following 1 night at the Novotel in the same city. I thought it worth a try at my competitive internet rate of £76 per night incl. breakfast with good location. Ok, the location is right next to the sea but you'll probably only get a room overlooking it if you pay top dollar (£120/£130). My 7th floor room was next to the lift, very large, reasonably well equipped but in need of a make-over; the bathroom in particular could have done with a refit. I had a drink and sandwich in the Sports bar but this was no better than the low cost hotels I've stayed in. Breakfast is served in the top floor restaurant which has nice views if you get a good seat; again no great shakes though. They have a basement car-park which costs £3.50 (per stay not per night by the way) but it's rather tight so don't try parking anything too large down there. Location is a plus as it's only walking distance to the assorted quayside pubs and restaurants at The Barbican. Stay seemed friendly enough but I'll wait for the refurb before returning.
Tired hotel not pleasant
from A TripAdvisor Member
I stayed at the hotel for one night in sept 2005 and paid £75 including breakfast. the room on the 3rd floor was crying out for some modernisation. the furniture was drab and old. The bathroom was the pits with dirty grouting. The wash basin was tiny.
The breakfast was not very good either and the melons were a bit off.
I wont be going back there again.
In need of a makeover
I spent 1 night here on business in September 2005. It was a surprise that hotels this shabby still exist - my room on the 5th floor, was like a 1970s motel. The whole hotel needs renovating. Some work has been done but the initial things you notice, like the corridors, lifts, carpets etc are all badly in need of changing. Staff were helpful - no complaints there. The breakfast buffet in the "penthouse" floor involved long queues for the self-service hot drinks machine. Would certainly not recommended this hotel but I gather it is allegedly the "best" in Plymouth, which is rather worrying.
Functional and clean
Stayed a sat. night in August for 74 quid. All UK hotels are overpriced but it's functional, clean and within walking distance of all Plymouths attractions. Would stay again for 74 quid but I would not pay anymore than that.
Top Local Tips for Plymouth
My favourite restaurant in Plymouth...
There are a few decent ones in Plymouth including the Barbican Kitchen which is worth a visit, but the best has to be Chambers which is above the Notte Inn pub and so might be missed if you're not looking for it. The food is of a British style with lots of meat and fish. The Beef Wellington is truly amazing. The restaurant itself is traditional but is the tastiest place in town and great value.
Take the walking trail around the Barbican; maps are free from the information centre. This walk can take between 20 minutes to 2 hours depending on how many stops you make. The Elizabethan Gardens are very pretty
Plymouth is a lovely city with plenty to see and do and the shopping is very good!! Has theatres and is near to Dartmoor.