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Star Rating:
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| No. of Rooms:
21 |
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| Phone:
44 01332701553 |
Fax:
44 01332690198 |
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| Total of 3 reviews |
Showing listings from 1 to 3 |
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| Submission date: 2007-02-21 - Date of Stay: January 2007 |
| Submitted by: Phil - From: United Kingdom |
| Type of Traveller: Business Traveller - Age Group: 31 - 40 |
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| Three stars how did it get that |
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After my last review I did some checking and found the hotel has a rating of 3 stars and should offer the following:
Possibly larger establishments, but all offering significantly greater quality and range of facilities and services, and usually more spacious public areas and bedrooms. Not at all
A more formal style of service with a receptionist on duty and staff responding well to your needs and requests. None just go to the bar and get left there.
Room service of continental breakfast. No room service.
Laundry service available. Definately not!!!!!
A wide selection of drinks, light lunch and snacks served in a bar or lounge. Not at all!!!!! |
| Was this review helpful? Yes - No |
2 out of 2 readers found this review helpful |
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| Submission date: 2007-02-21 - Date of Stay: January 2007 |
| Submitted by: Phil - From: United Kingdom |
| Type of Traveller: Business Traveller - Age Group: 31 - 40 |
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| No Service |
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I was told by a friend stay here, it's ideal and reasonably priced. How wrong can you be.... The box room I was given wasn't big enough to swing a cat if you get my meaning. I was told about an extensive menu for meals in the restaurant, including a la carte dishes, but they've stopped those now no reason. Being ignored by the staff when I was trying to order food and drinks for my colleagues is also way out of order. I asked to see the owner and was told she was away on holiday not suprising at the prices they're charging for rooms, meals, and drinks. I stayed there but never will again. The locals were fine and told me of the problems they had with the place. |
| Was this review helpful? Yes - No |
3 out of 3 readers found this review helpful |
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| Submission date: 2006-07-23 - Date of Stay: July 2006 |
| Submitted by: Danilo - From: Italy |
| Type of Traveller: Young Couple - Age Group: 26 - 30 |
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| Expensive, Bad Service and Bad Experience |
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We were leaving the hostel on a Monday. The day before (Sunday morning) I went down to the bar to pay the bill. A total of 210,00 Pounds. I tried to pay with my credit card but it did not work at that time. So I went out with my rental car to look for a cash machine. Since it also did not work there I spent 10 minutes on the phone calling my bank in Spain to see what has happened, and I found out that the rental car company had overcharge my card. Ok, no problem I can also use my second card to pay the bill and since its Sunday I'll have to wait until Monday to solve the overcharge issue on my first card. But...What is my surpirse when I come back to the hotel to pay and find out a woman walking through the lobby with our (my wife & I) personal belongings, including passports, plane tickets, Ipods, and other stuff. This woman had entered into our room, picked up all our things from drawers and closets, thrown them into our bags and just left our bags in the lobby. I think this is quite... Read more |
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5 out of 5 readers found this review helpful |
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| Didn't find the hotel you need, here is a list of other 3 star hotels in Derby: |
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