Europa Hotel Gatwick Airport, Crawley
Reviews - Europa Hotel Gatwick Airport
Read 714 additional reviews of Europa Hotel Gatwick Airport at TripAdvisor.
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Historical Traveller Reviews of Europa Hotel Gatwick Airport
Good value, decent roomsfrom A TripAdvisor Member
Terrible experience, appalling servicefrom YorkshireUKtraveller
It took us a whole hour to check in - no exaggeration. The receptionist did not have a clue about how to use the computer system. By that time it was too late to go out for something to it, so had to make do with overpriced chips from the unpleasant bar that took ages to arrive.
Room barely clean and all furnishings tatty and frayed.
t waste your money at this placefrom A TripAdvisor Member
Filthy Dirty Hell Hole!!!from CBR600
extremely badfrom A TripAdvisor Member
t even consider to go near it.from A TripAdvisor Member
Ho Ho Ho!from Mrandyd
Punter: Have you any veggie meals?
Waitress: I don't know (giggle).
Punter (Slightly annoyed) : Well can you find out?
Chef: We have one main veggie meal - Cod.
Punter : !!!!!
Chef: You can order sandwiches at the bar....
..Punter orders sandwiches and chips at bar....
Punter waits...and waits....and waits.....
Punter: Excuse me - I ordered food two hours ago. Where is it?
Barman: The kitchen closed ninety minutes ago.
Punter goes to bed hungry....
Later in Punters room...
Cleaner (Knock Knock): Hello! I've come to clean you room!
Punter: But it's 6am!
Cleaner: I'll come back.
Finally at checkout:
Checkout lady: Please check your bill before signing...
Punter: Hold on - There are sandwiches and chips here which I never received. Take them off the bill.
Checkout lady: But we have a receipt which shows you signed for sandwiches an chips. You must have received them.
Punter: Get me the manager...
After 5 mins manager arrives
Manager: Why did you sign for the food if you didn't want to pay for it?
After 30mins arguing Punter leaves the premises after sorting out problem.
(All Expletives - of which there were many - were removed from the above play.)
Curtain falls. Crowd cheer. Next week. Director takes a bow at front of stage.
Please read the reviews and still stay here. It is beyond a joke. If you wanted to take a family of four to see a farce in the Theatre it will cost $100+ Why not stay here for the same price and live the dream?
Hellfrom A TripAdvisor Member
Holiday Parking - Bewarefrom A TripAdvisor Member
BAD NEWS!!from Jenny_Thompson
We stayed one night with 14 days parking before our dream holiday. This hotel DID NOT get us in the mood for our trip.
However, it is convenient for LGW and reasonably priced. But trust me 1 night is more than enough!!!! I am sure there are better Gatwick hotels within the same price range.
We are writing a full letter highlighting all the dissapointments to the Management.
But - here's a story for you - I happened to catch a 'Holidays from Hell' programme last night and guess which Hotel featured? One of the sister hotels of the Europa in Blackpool!!!!!!!!!!! Seems that the disgraceful standards are company wide and not just unique! SO STAY AWAY FROM ANY BRITANNIA HOTELS FULL STOP that's my advice.
PS: The hotel in the Caribbean when we got there was FANTASTIC (Bahia Principe, Punta Cana, Dominican Republic), just a shame our first night of our holiday was spent at the Europa!
Top Local Tips for Crawley
near airport crawley is quite handy for gatwick as long as you dont stay at the europa
Negotiating the motorways Always take the motorways when attempting to drive distances in England. Americans unfamiliar with English roundabouts and road signs should never try to drive after dark! Any journey will take less time if you travel on the motorways, even if it looks as if you are going miles out of the way. All A roads and B roads are much narrower than American roads, drivers are more aggressive and speed, and the roundabouts can be confusing.
taxi / courtessy bus The hotel info i was sent said the courtesy bus stopped running at 7, which is ridiculous since the only reason you're likely to be here is that you have arrived very late and have an early flight out of gatwick, however the hotel brochure said the service was 24 hours. I don't know which is correct but i may have wasted an extortionate 16.50 on an pointless cab ride. hey ho, you know you'd end up waiting 30 mins for the coach anyway so to be honest the money was worth it to know you were en route asap. The other thing is to allow good time to get to the airport again the next day . Although the hotel is only 10-15 mins or so from the airport, and runs every 15 mins or so, once you've boarded the coach, waited for stragglers, then followed the route to the South terminal first, then picked up the incoming load from the south terminal then headed to the north terminal, the entire trip can take easily upward of 30 mins and that's without any airport traffic to negotia
Other names for Europa Hotel Gatwick Airport
- europa hotel gatwick
- europa gatwick hotel
- europa gatwick crawley
- Address: Balcombe Road - Crawley - England - RH10 7ZR - United Kingdom
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