The Esplanade Hotel

, Newquay, United Kingdom
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The Esplanade Hotel

, Newquay

Rooms: 93

9 Esplanade Road - Newquay - England - TR7 1PS - United Kingdom Hotel Website | | 44 01637873333
242 Traveller

Reviews - The Esplanade Hotel

1/10
Very Poor
Submitted by: Nigel in 23/08/06
  • Age Group: 31 - 40
  • From: United Kingdom
  • Traveller type: Family Traveller
Oh dear! Just returned from a 1 week break at the Esplanade Hotel .... our Sea View room was absolutely terrible value for money. We honestly felt like we were staying in a hostel. The room was in a very poor state decor wise. The toilet / bathroom in particular was very bad - looking like a public toilet. No effort at all having been made by the hotel to make it look at all attractive - and it smelt of stale urine ! ... we complained about the smell and the condition of our room immediately of course- and they sent somebody to clean the room - but basically told us "tough" with regards to our room - and that "we were not obliged to stay" (we had already paid). The smell was back by the next day ... basically the bathroom has a LINO ! flooring over creaky wooden floorboards - and i suspect that the floor under the lino was soaked in pee ! (the lino was all puffed up around the base of the toilet)

Breakfast was OK - even good ... cooked buffet

The location is probably one reason the place stays open - very good

The swimming pools - the outside one is pretty shabby and FREEZING.... and the inside one is steaming hot - but not nice as no natural light (kind of underground) and the "deep end" is in the centre of the pool - so shallow all around the edge - and deep in the middle - so not very safe for little ones

We were gutted that we wasted almost £1000.00 of our money on a week in the Esplanade. Their website is very misleading indeed.

If only I had discovered this website before parting with my cash !
2/10
Don't hold your breath
Submitted by: Joanna in 29/05/06
  • Age Group: 26 - 30
  • From: United Kingdom
  • Traveller type: Young Couple
Web site for this hotel looks good, dont be fooled. Doesn't look the same in real life.
The photos of the premium rooms or honeymoon suite looks good but the rest of the rooms look nothing like them. Every floorboard creeks, the fan in the toilet sounded like theres a seagull trapped in the roof. If using the indoor swimming pool remember to use the toilet before hand as the gents toilet is a stroll through the games room and the ladies is near reception. Oh and remember to get the code for the swimming pool doors as reception probably wont tell you about that, then when you get to the pool area you will need to buy tokens to use some facilities so yes thats another treck back to reception. Have a nice stay!

Historical Traveller Reviews of The Esplanade Hotel

Amazing Views - very poor hotel!

from Ringo
The website for this hotel should be reported to the trading standards office. The rooms, and hotel in general, in no way reflect the image created on the website.

My son and I booked a family room with a sea view as that was all that they had left and looked forward to the contemporary decor.

On arrival, I was asked if I would like to pay the bill in full now.....before I had been at the hotel 3 minutes!!!

"No thanks, I'll wait until I check-out thank you!"

Surprise and amazement greeted us as we entered our room and were transported back in time to the 70's with floral patterns and dark wood vaneers. The bathroom had a shower only (strange for a family room) and one person could just about dry themselves in this broom cupboard.

Unfortunately no telescope was provided for the tiny TV perchered on the high wall bracket so we had to watch a coloured blur which could have been some sort of sport - we will never know!!

Lets finish the bad news with the first mornings breakfast. Yes the dining room has been renovated and has spectacular views....but thats not nuch use if you are shoved in a dark make-shift dining room on the dance floor of the rear bar. Coffee had to be requested 3 times and you were allocated 1 glass of orange juice which was served to your table rather than being provided as part of the buffet - I assume they have a history of juice guzzlers and now ration said refreshment!!!

Now the good stuff - the view is totally stunning over Fistral beach and its a 3 minute walk to get to the waves. The hotel also provides an excellent changing area with showers under the hotel so surfers can get changed and leave all their stuff in secure lockers.

The surf shop attached to the hotel is also excellent and very friendly.

The hotel will never know if I enjoyed my stay (unless they read this) as they never asked me - they just swiped the credit card and mopved on to the next customer - what a shame!!

great view, great value

from geordiem
Having recently returned from a 5 night stay at the Esplanade, thought it was worth saying what a great stay we had. The standard rooms were good value for money, location was excellent - views over Fistral beach were well worth it !! and we enjoyed several evenings and a fab lunch at the sister hotels Bay Bar just a stroll down the road.

loved the Esplanade

from clarebare
We stayed at the Esplanade for a week in early August. My Husband and I stayed for 3 nights in a regular room until a suite came available for the remaining 4 nights. I understand why people who expect all rooms to be like the prominently promoted suites may get disappointed, but the regular rooms were fine - light airy and clean, they were also a lot cheaper than the suites.

The hotel is very busy but the staff were coping - just! They were friendly and the managers always were around which we liked to see. Generally the service was fine although when we ordered A la carte we were informed there would be a 30 minute wait, but at least we knew first.

Generally we found the food to be fine for an "inclusive price" restaurant, a large selection and good size portions. The breakfast was buffet style and well presented and varied with plenty of fruit / croissants etc.

We have stayed at many 3 star hotels, and found the Esplanade to offer great value for money, as a couple we found the amount of children in the hotel a bit of a pain - The swimming pools were always busy with Kids!

It cost us approx £55.00 per person per night, but this included breakfast and dinner, we found it good value and we have booked to return in September after the school holidays!

t believe the pictures on the website...

from EmmC
Having spent more than a week searching for a hotel on the Cornish Coast, and finding everything booked up, I was pleasantly surprised when I found the Esplanade Hotel in Newquay. The website talked of renovations, and the other trip advisor comments seemed quite positive.

The pictures on the website make it seem like an upmarket business-class hotel, with a funky restaurant and stylish rooms(although in fairness it does indicate that these are the suites). It seemed far removed from your typical guest house style accommodation with mis-matched floral carpets and peeling off wallpaper.....

But it wasn't!! There are no pictures on the website of the exterior of the hotel because it is a concrete bunker. There is a very bizarre marble staircase with some giant stone lions(??) at the entrance and then you enter a time warp to an old-fashioned faded and shabby hotel! When we checked in, it was a hike to our room down very narrow corridors (not the easiest with luggage and body-boards!)

The room (which was supposed to be superior) was tired and dated (like most of the rest of the hotel), had stains all in the toilet (!!) and a charming plastic sheeting faux-marble decor in the rest of the bathroom.

The best thing about the room though, was the fact that it was right next door to a building site - with fairly constant noise from angle-grinding and heavy machinery movements. In fairness to the staff (who were pleasant and helpful throughout), they did agree to switch our room - but to the one next door......not sure how that was meant to reduce the noise problem?

When we finally found a room on the other side of the hotel, this turned out to be on the opposite wing, and only 3 rooms up from the building site. Our new room - through 7 more fire doors and down numerous narrow corridors - was half the size of the first - but apparently still a superior room (?).....At this stage, we gave up and just decided to spend our time on the beach and in a bar!

The restaurant renovation has been successful as it looks very modern, but very out of place with the rest of the hotel. The half board option gives you few choices for your evening meal, as you have to pay extra for the a la carte options (which looked much nicer) - although you do get a 10% discount off these if you pay half board - brilliant!! But if you stick with the half board meal option, you can always have a glass of warm fruit juice for your starter, which my boyfriend was really pleased with!

Basically, if you don't mind paying £126 per room per night for sub-standard accommodation and plain, dull food, carry on. We paid £56 for a room at a travel lodge the night before and it was basic and a bit tatty, but that is what we were expecting. I do expect more for the prices charged by the Esplanade, even in high season.

The problem with booking into the Esplanade via website, is that the site is good, but can only leave you disappointed, as it bares little reflection of the truth. I only wish I'd taken photos to show you all

The only good thing about this hotel is its location - which is probably why people like me end up booking in.

Oh, and I am sure 'Alan the Magician' wowed the other visitors, but we fled into Newquay for a night out...

Below par

from _DLC
From the website I was expecting a lot from The Esplanade and furthermore for the £120 we paid for the one night we stayed (booked at short notice) I was expecting even more. The room was decorated very basically (and probably some time ago), the bathroom left a lot to be desired. It felt like it was more hostel than hotel. We had a sea view which was great but sometimes the view cannot compensate and it did not feel like a room that we wanted to spend any time in. I am not saying that it wasn't clean, they were just uninspiring. Fortunately the weather was great, there was plenty to do so we did not have to spend much time in there. Cannot really comment on the rest of the facilities as we did not use the bar, pool or anything else so I guess this review is based on the room only. The bar is really nice in the sister hotel The Bay but on the Thursday night was not really as popular as I thought it would be with folks of our age which was a shame but maybe it will pick up.

Afer paying less money for hotels in other parts of Cornwall which were really good the Esplanade was disappoinitng for us. We liked the beach in Newquay a lot and there were certainly lots of bars/clubs in town to keeps us entertained. I am sure there must be a hotel in Newquay that satisfies our needs but we couldn't find one but next time I don't think we will stay in The Esplanade.

great views

from shinybunny
We have just got back from a 3 night trip to the Esplanade. On first arriving looks a little care worn from the outside, but when you go in it is very nice. we arrived late for dinner on the first night and the receptionists were very friendly and put aside some dinner for us.

room basic but clean and tidy and changed the towels daily. we found the hotel to be very hot and the games room was very hot as it was next to the pool where hot air was blowing into the room.

the food was very good and you could have plenty of tea and coffee. The waiters and waitresses were very friendly.

The best part of the hotel was the consevatory style front of the hotel with views of fistral bay where you could sit with a coffee and read the paper watching the surfers ride the waves.

worst part was the tiny lift we had to use to get to our room, the parking on the front and the heat!

we would definately stay there again but try and get a sea view next time.

Adored the Views

from A TripAdvisor Member
We spent a fantastic few days in Newquay, based at the Esplanade Hotel, which far exceeded my expectations. Based upon the price paid for Bed & Breakfast, I had expected something quite basic, but had planned simply to use the hotel as a base from which to explore the local area. I was very pleasantly surprised and spent more time in the hotel than I had planned.

Whilst some of the decor in the hotel does look old-fashioned, everywhere was always clean and tidy. The lounge area by Reception was fabulous, with conservatory style front so that you can sit and enjoy the beautiful views of Fistral Beach. I spent a lot of time there with a drink from the bar, reading the newspaper or mesmerised by the waves and the surfers - pure relaxation.

The dining room has been recently refurbished and is very modern, light and airy. Breakfast was of a good quality, with lots of choice. You help yourself to cereals, fruit, yogurt etc and are served your hot choice from the kitchen. The English Breakfast does not come with mushrooms, but I found out on the final morning that they are available if you ask. Tea, coffee, choice of fruit juice and toast are also served to you - if you want more just ask - the staff are happy to oblige. During our stay we ate in the restaurant one evening. It was a set menu, but there was a very good choice (at least 4/5 for each course) and the food was of a good standard considering that it is obviously cooked 'en mass'. However, you had to be seated between 6:30p.m. and 8p.m. which did not always suit us.

My room (233 or might have been 235!!) was fairly basic but served it's purpose (I had no intention of spending any time in it other than to sleep and shower), although the shower was not very powerful & it was difficult to get a comfortable temperature. Others in my party did have nicer, more modern rooms - perhaps they are gradually modernising. Towels were changed, the bed was made & the room tidied every day. One complaint I did have was that the floor in the corridor outside my room was very squeakly & there seemed to be people walking along it at all hours so I did not sleep very well, but then I am a light sleeper anyway.

Evening entertainment is provided in the hotel - although I only saw this on the one evening that we ate in the hotel. The music in the ballroom was totally aimed at the older generation (great if you like a waltz) but there was a singer/comedian in the bar who was pretty good.

Overall, I had a thoroughly enjoyable stay. The hotel is very pleasant, the staff are all friendly and helpful and the views are amazing. The Esplanade is great value for money and offers a great base from which to explore Newquay and the surrounding area.

If you visit this hotel (or another in the area) I would highly recommend that you visit Lewinnick Lodge. This is a modern bar/restaurant right on the coastline. There are sofas/comfy seats where you can sit and enjoy a drink with huge windows so that you can enjoy the views. It also has an outdoor patio and grassed area, which I'm sure will be absolutely wonderful in the summer (I intend to go back and find out!). The views are spectacular (watching the sunset is amazing) and the food is excellent (especially the Hokey Pokey ice-cream). Lewinnick Lodge is about a 3-4 minute drive from the Esplanade (we got Reception to call us a taxi so that we could all have a drink!!), easily within walking distance if the weather is good & you want to walk off all the calories you will consume at Lewinnick! Note: if you're driving - mind the track down to Lewinnick - it's a bit bumpy.

Enjoyed our stay

from KITTY1811
We stayed at the Esplanade for 3 nights from the 17th. Paid a little extra for the Classic Suite which had jacuzzi bath and sea views. The room was very nice and spotlessly clean. Bedlinen was not changed daily but towels were.

Communal areas of the hotel were well maintained and inviting to guests (picture window lounge with views of Fistral beach very relaxing). The exception to this was the stairwells/corridors where the decor was a bit dated and dark.

Restaurant appeared to have recently been modernised. We were given a good table with seaviews. Food was excellent and well above standard I had expected. Menu was varied and changed daily. Good selection of wines which were reasonably priced.

Good hotel with relaxing atmosphere. Well situated for visiting many of Cornwalls tourist attractions.

s waiting room

from mandk2001
We've just come back from an Easter break here and it's unlikely we'll go back for at least another 30 years! I suppose it lives up to what it is supposed to be - a 3* hotel on the coast with a half-board option. Apart from this it's nothing special and we were disappointed by what we found versus what the other Trip Advisor comments had led us to expect.

There's nothing much wrong with the place but it does seem setup for more elderly folk than a young family. Nothing against older people but we did feel a little out of place - the cabaret-type entertainment being a case in point as is the generally high temperature in the hotel.

Dinner is from 6:30 to 8:00 and feels a little like being processed through rather than a leisurely event. The staff were friendly and the food pretty good.

We had a family room (309 again) and it was fine - side view of the sea but a little sparse.

The beaches are great, there are some wonderful places to visit but be aware of what this hotel is.

Lovely stay

from anniepoppy
Have just got back today from a lovely 5 night stay at the esplanade. It totally exceeded all our expectations.
ROOMS - We stayed in a family room (309) which was a very good size and had a superking bed and 2 singles in it and a beautiful sideview of the sea. The room was large compared to other family rooms i have stayed in it was very clean and fresh bathroom was fine lovely powerful showers and plenty of tea, coffee, chocolate etc.

FACILITIES - The hotel has a small pool, spa bath and sauna which were fine (we only used them once when it rained). It had a games room which had a small soft climbing frame suitable for kids up to about 7 yrs a pool table and table tennis table.

RESTAURANT - The restaurant is 1st class we were on a half board package so had breakfast and dinner there.
Breakfast was lovely we had the cooked breakfast nearly everyday which was never greasy and very tasty and they had plenty of cereals tea, coffee juices and toast portion sizes are very generous. Dinner was even better there are about 3-4 choices of starter, main course (usually one fish)and just loads of desserts. We could not fault it everything we had was tasty, well presented and perfectly cooked. There was a good choice of wine and very reasonably priced. The restaurant is well managed (by a young lady called Gemma) and staff were always polite, friendly and efficient.

It has a lovely lounge overlooking the fistral beach bay which is rather hypnotic and very relaxing. we often played board games which were from reception.

It had some entertainment which started in the bar at 9pm or in the ballroom but we never made it so couldn't say how it was.

There is a great little surf shop run by mark which hires out surf boards, wet suits etc which is very reasonable compared to some of the others around

This hotel is very child friendly all the staff were helpful and always wished you a good day or asked what you had been doing that day I like that it makes you feel at home.

The hotel is in the best position across the road from the beach and about a 15 min walk to town.
I cannot recommend this hotel enough and I do not think you will disappointed We will definately be going again very soon.

Top Local Tips for Newquay

avoid town centre the best places seem to be on the outskirts near beaches

sometimes it rains, get over it and do something indoorsy, or in the sea, then you are already wet. Or just wrap up and get dry when you are back in doors! This is still the UK it's the same weather as the rest of the country, if you are afraid of rain visit somewhere nearer the equator (ps it rains there too).

Windswept Cafe - Fistral Beach What a great place to eat and drink. Food choice and quality fantastic.

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Other names for The Esplanade Hotel

  • esplanade hotel newquay
  • Address: 9 Esplanade Road - Newquay - England - TR7 1PS - United Kingdom
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