Ramada Chester Hotel

, Chester, United Kingdom
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Ramada Chester Hotel

Rooms: 126

Whitchurch Road - Chester - England - CH3 5QL - United Kingdom Hotel Website | | 44 01244332121
125 Traveller

Reviews - Ramada Chester Hotel

Poor Room Standard but Great Food
Submitted by: Janine in 05/09/06
  • Age Group: 41 - 50
  • From: United Kingdom
  • Traveller type: Family Traveller
Went on a 2 night break with my two very young children and my parents. Was disappointed with the standard of rooms,they were small and stuffy. The family room was better than the double room that my parent's stayed in - that really was tiny. The rooms were not particularly clean- dust under the beds etc. There was no mini bar in the room and a limited range of toiletries and no toothpaste. The Seb Coe Health Club was rather run down and the changing rooms were freezing.(suprised such a high profile athlete/ politician would put his name to it) No towels were provided for guestes you were expected to take your only room towel into the club. The hotel bar was located in the open plan reception area and was very smokey making the whole hotel have a cigarette smell about it. On the plus side, the service and attitude of the staff was excellent and the food and service in the hotel restaurant, Arts was supberb & reasonably priced.In particular they managed to create healthy food that the children loved. The restaurant was also very child friendly. However, I would not visit the hotel again as I wouldn't like to stay in the hotel room again, although I would recommend the restatuarant on a non residential basis.

Historical Traveller Reviews of Ramada Chester Hotel

Resonable Hotel, but flawed.

from Albanwr
Ramada Chester is a standard chain hotel. The rooms are a little small with no storage areas, a big problem when travelling as a family. The studio which we stayed in was comfortable, but had very little sound insulation this proved to be quite amusing for us as we listened in bed to a couple arguing and possibly the loudest snorer in the world. It could cause you a problem if you are a light sleeper...

The health club was nice, and had good facilities.

Breakfast was average, but limited fresh fruit and pastries were chewy.

The main issue for me, (as a non-smoker) is that the foyer and bar is open plan, this means that when entering the hotel you get a blast of cigarette smoke. The non-smoking section is right next to the smoking section, with no barrier or extractor. We wanted to have bar-meals but the amount of smoke was overpowering.

Great hotel just make sure you book a studio!!

from Ali256
Was very impressed with the hotel. The reception was very welcoming and looked as though it had been recently decorated. Staff where immediately on hand to check us in and we were allocated a double bedroom. We booked through the hotel and asked to be placed in one of their modern rooms as shown on their website. When we entered are allocated room we found the complete opposite. The room was very small with a tiny bathroom. As soon as you stepped into the bathroom you were practically in the bath tub. There was no room to move at all. Also the bed was very small and some of the furnishings obviously quite old.
The picture of the bedroom shown on the Ramadas website is a studio room and not a double room. I would advise not to book a standard room but to upgrade to a studio room for an extra £20 and extra space as a previous review has said.
Overallthe hotel was very clean with excellent health club facilities and excellent location. Would stay again.

Great Weekend!

from MinnieMouse83
Stayed at Ramada Hotel, Chester Saturday 29th July 2006. This was booked as a surprise by my boyfriend as it was my Birthday. I must say, we had a great time!

On entering reception, the staff were very pleasant and helpful. All information was given to us without us having to ask any questions. Included with our booking, we had evening meal and breakfast. We did not book a time for the evening meal straight away as we were not sure what we were going to be doing. I called down about 4pm to book restaurant for 8pm to be informed it was now fully booked and the only time they had available was either 6pm or 9pm. We chose 9pm, this worked out ok as we had more time in the Leisure Club.

We did not realise but we had been allocated a Studio Room, we were not sure what we were expecting as had seen reviews on this site saying rooms were pokey & small. Our room was lovely, we had a massive bed, the room was nicely furnsihed and tastefully decorated.

Our stay included free use of leisure facilities and we made full use of them too! The pool was lovely, the water was quite warm. A realxing jacuzzi, steam room and sauna. It want too busy which was good. All areas were clean including the changing rooms.

We enjoyed a lovely 3 course meal, you get a choice from a set menu. I could not fault the meal, staff were friendly enough but we waited quite a while for our drinks, we had finished our 1st course before our drinks arrived. I would recommend buying drinks from the bar before hand rather than ordering in the restaurant.

A taxi into Chester did not cost that much, around £4.00 I think. We went into town for a couple of hours, the bar was very nice but a little quiet for us.

Checkout in the morning was at 12pm, this is the latest we have been able to check out of a room before and the breakfast was served til 12pm too! Breakfast was help yourself, choice of cereals and loads of choice of hot food, bacon, sausages, toast, beans - it was delicious!

I would definately stay there again, recommended to anyone. Had a great birthday!


from A TripAdvisor Member
From when you drive in the entrance, it starts off okay, walk inside the doors, and a great reception and open bar/lounge awaits. Friendly check in and then we walk down to our room. Spacious and look new, although refurbished 4/5 years ago I'm told.
Dinner in Arts Restaurant is fantastic, very good food, and service just right. Good nights sleep and a swim in the pool the next morning, very good size pool also, as previosu hotels have been small.
Overall staff and hotel very good, I will definately return.

Hotel very dark and depressing

from A TripAdvisor Member
Myself and my friend very disappointed when we looked at the outside of the hotel and where not impressed with the inside as the hotel corridors and bedrooms were very dark and quite depressing, if your claustophobic don't go here. The rooms were stuffy and my friend did have an asthma attack whilst we were in the room, possibly brought on by the feather pillars and lack of air within the room.

We did not find some of the staff very friendly and we did feel we had inhaled a lot of smoke walking through the bar area to the main reception.

Overall good food and plenty of it, a good base for Chester (use the park and ride next door), but very dissapointed with the room and general colour scheme of the hotel.

Great Hotel

from jnwln
This was a great hotel, we booked it throough the stena line package and it was really good value. The exterior of the hotel is deceptive, its very nice and modern inside really. We found the rooms were spacious, clean, and newly furnished. The hotel's not within walking distance of chester but only costs about £4 in a cab which the hotel orders for you and its easy to get one back to the hotel from the town too.

We loved it!

from Joolsleeds
Location - about 3 miles (or so) out of the city. However only 2 mins from the Park & Ride and a couple of other pubs. Park & Ride operates 7 days a week, £1.50 return per adult. 2 kids per adult can travel for free, buses every 10 mins.

Hotel - all central areas were really clean and tidy. Staff were very friendly - the hotel was very busy, but no undue delays in any of our dealings with any of the staff. Bar prices are quite expensive, but nothing out of the ordinary for this kind of hotel. The restaurant was very nicely decorated too. The breakfast was good, though we did not have evening meal there.

Leisure Club - nice clean pool, with steam room, sauna, hot tub, and all the usual gym equipment.

Room - we took the advice from TA and booked a studio room. The room was clean, and a maid tidied daily. The studio room was just big enough, though the standard rooms must be tiny!!

Externally - the hotel is in good repair, though it's design can be a little bit 80's Crossroads. Don't let that put you off though - inside it feeels very modern and clean.

We will be going back.

Aperances can be deceptive!

from pyorks
We stayed for 2 nights with our 4 year old son in an excellent sized family room - very modern and plenty of room. The bathroom was dated but clean. Excellent swimming pool and hot tub. I stay in alot of hotels on business and found the staff here fantastic, especially the breakfast staff. This hotel is nothing to look at from the outside but modern and clean inside. Some of the other rooms did look quite small.

t Bother!

from A TripAdvisor Member
Do not go to this hotel, the room's are tiny, there was hardly any space to walk around the so called double bed (more like a large single). The bathroom was laughable, the only standing space in there was where the door swung open and you had to squash up against the bath to shut the door, just to use the toilet. The bathroom had not been cleaned properly and there were hairs still stuck in various places around the bath. The floor was extreamly noisy as the floor boards creaked loudly. You could also hear people's conversations through the walls, so if you like a sleep in this is certainly not the place for you.
Whilst at the Ramada we decided to try some lunch from the overpriced menu, we called room service and let it ring for several minutes but had no answer. With this we decided to go down to the lounge to order there, the lounge was busy with customer's, but had only one person serving on the bar and also bringing food orders out from the kitchen, so many people were left standing for quite some time before getting served. Once we had finally ordered our food it was certainly not worth the wait. I had the chicken ceasar wrap, and found that it was rather small for the £7.50 price tag (this only included a few ready salted crisps and a measly looking salad). The chicken still had the fat left on it, which had to be picked off, and as I bit into it I found that it also had some bone left on it too. This has chipped my tooth and will also add to the expense of the weekend in dental work.
After experiencing this, we decided not to try the rest of the hotel facilities as what we had already seen of the place, we were sure they would only disappoint! Do not waste your money or time, go to a travel inn where you'll get better standards than this!

t advise anyone to go here!

from A TripAdvisor Member
I thought our stay was bad until a friend went some weeks later and came back with worse stories than me. It started to go down hill when we checked in, we where stood at reception for 15 minutes before someone came to check us in (also no apologies for our wait). We then had to wait till 4.30pm because the room wasn't ready, even though check in was at 2pm. Whilst waiting in the bar we ordered some drinks, the glass I was drinking from had a rim of lipstick that wasn't mine! So the glass hadn't even been washed. The tables in the lounge where also dirty, with full ashtrays.
I thought it was really bad that there was not a non-smoking area, I am a non-smoker but felt like I'd smoked a pack of twenty by the time our room was actually ready!
When we finally got up to the room I had no complaints, it was very clean and was very modern, suitable for a young couple like ourselves.
We later went down to the swimming pool, and found the changing rooms extremely dirty. There were dirty footprints all over the floor, hair and lime scale in the sinks, not very nice at all.
In the middle of the night it was so warm I couldn't sleep and struggled to breathe, which obviously woke me up several times. The radiator wasn't on and if we opened the window we could hear the traffic outside. We also decided to get breakfast elsewhere as £12 for a bowl of cereal was extremely expensive as I could but a years worth of cereal for that!
Overall I don't think it's worth the money at all and wouldn't advise it to anyone.

Top Local Tips for Chester

Taxi to chester centre A taxi to the centre should cost no more than £5, the hotel reception will happily order a taxi for you.

Location There is nothing close by to go check out...

Fat Cat - down from Watergate Street The seabass was beautiful. Nice food with friendly staff.


Other names for Ramada Chester Hotel

  • ramada chester
  • chester ramada
  • Address: Whitchurch Road - Chester - England - CH3 5QL - United Kingdom
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